Review Insights · App Store
Collectr - TCG Collector App
Collectr · 56,106 ratings · ★ 4.9
4.9
★★★★★
56,106 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"card"
8 negative reviews mention this · 36% of all complaints
★★★★★ "Trash. Another scan app that doesn’t work feel like DJ Khaled again so sick and tired of this. They can’t even identify the card and then they want you to pay money to identify cards. That’s a great idea, right" - Kylecole36
2
"scan"
7 negative reviews mention this · 32% of all complaints
★★★★★ "Bad for scanning boxes. Don’t buy it if your looking to use the picture feature to add boxes of items . It’s horrible" - Bootyranger093
3
"cards"
7 negative reviews mention this · 32% of all complaints
★★★★★ "Trash. Another scan app that doesn’t work feel like DJ Khaled again so sick and tired of this. They can’t even identify the card and then they want you to pay money to identify cards. That’s a great idea, right" - Kylecole36
4
"paid"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Worked until we paid.. The free trial worked great. We paid for the subscription and it worked OK. The scans were fine, but it absolutely destroyed our battery power for no reason. No other scanning app consumes battery like this one. The second day we had tried …" - mastergamerjk
5
"subscription"
5 negative reviews mention this · 23% of all complaints
★★★★★ "Worked until we paid.. The free trial worked great. We paid for the subscription and it worked OK. The scans were fine, but it absolutely destroyed our battery power for no reason. No other scanning app consumes battery like this one. The second day we had tried …" - mastergamerjk
6
"scanning"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Bad for scanning boxes. Don’t buy it if your looking to use the picture feature to add boxes of items . It’s horrible" - Bootyranger093
7
"other"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Trash. Another scan app that doesn’t work feel like DJ Khaled again so sick and tired of this. They can’t even identify the card and then they want you to pay money to identify cards. That’s a great idea, right" - Kylecole36
8
"doesn"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Trash. Another scan app that doesn’t work feel like DJ Khaled again so sick and tired of this. They can’t even identify the card and then they want you to pay money to identify cards. That’s a great idea, right" - Kylecole36
9
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Trash. Another scan app that doesn’t work feel like DJ Khaled again so sick and tired of this. They can’t even identify the card and then they want you to pay money to identify cards. That’s a great idea, right" - Kylecole36
10
"scan cards"
3 negative reviews mention this · 14% of all complaints
★★★★★ "“Investr” Not Collectr. Very difficult to scan cards, inferior to RareCandy for pokemon and ManaBox for magic the gathering. Main pros of it is to “profit,” by clicking and scanning cards you want to sell. Not actually geared towards people who want to keep track …" - JBrrt
11
"scans"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Worked until we paid.. The free trial worked great. We paid for the subscription and it worked OK. The scans were fine, but it absolutely destroyed our battery power for no reason. No other scanning app consumes battery like this one. The second day we had tried …" - mastergamerjk
12
"fine"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Worked until we paid.. The free trial worked great. We paid for the subscription and it worked OK. The scans were fine, but it absolutely destroyed our battery power for no reason. No other scanning app consumes battery like this one. The second day we had tried …" - mastergamerjk
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Bad for scanning boxes
Don’t buy it if your looking to use the picture feature to add boxes of items . It’s horrible
Trash
Another scan app that doesn’t work feel like DJ Khaled again so sick and tired of this. They can’t even identify the card and then they want you to pay money to identify cards. That’s a great idea, right
Onlyworks when it wants to
So far this app is 80-90% wrong
“Investr” Not Collectr
Very difficult to scan cards, inferior to RareCandy for pokemon and ManaBox for magic the gathering. Main pros of it is to “profit,” by clicking and scanning cards you want to sell. Not actually geared towards people who want to keep track of their collection when building decks.
Worked until we paid.
The free trial worked great. We paid for the subscription and it worked OK. The scans were fine, but it absolutely destroyed our battery power for no reason. No other scanning app consumes battery like this one. The second day we had tried to scan more cards, but every single card was scanning incorrectly. RIP $60.
Horrible
It will not let me scan anything I paid for the 7.99$ subscription and it doesn’t let me scan anything absolutely upsetting
Terrible for Vintage
Collectr pulls prices out of thin air when it comes to vintage. More than half of last sold prices don't appear. They group MP/HP/DMG prices with NM. If there's a promo card in a sealed product, the promo card price suddenly becomes that product's price LOL a NM $2000 raw card being $500 due to last sold in HP condition is some crazy work. Filed numerous reports, they will not fix the core issue. They do a quick fix that will only make the problem worse constantly.
Bad
a vary clearly male person on a card to this app is a femboy
It sucks
A LOT
Dose not work
I paid the premium subscription and the scanner never works. It is worthless and makes you type the card anyways because it never gets the card correct.
NO LOGIN
This app refuses to log me into my account! Im only able to log into it through desktop or my tablet but not my PHONE! It’s so dumb and good luck trying to get help these guys suck. Seeing other use it looks like a good app but unfortunately that has not been my experience therefore it gets 1 star.
Ads For Pro Subscribers
Why am I paying for a subscription to still see ads?
Bad
I was going to scam one just one and took All my scans because I thout it was a ditto card all 35scans
Could be so much better
It’s obvious this app relies heavily on Pokemon influencers pushing the product. This app has so much potential. Cards and languages missing. The social media aspect has so so so much potential but no updates to it. Can’t even upload videos. The major influencers who are paid to push the app don’t even use it or post to the social part of it.
Card scanner with a few
Capped to scan and then monthly fee required.
Price action lags
Price actions lags for days for comps. If you are attempting to price/sell your cards as of now this doesn’t not seem to be the way to get a good comparison. Please fix.
Good app, cannot stop tracking
App works as designed, but cannot stop the location tracking. Also cannot opt out of selling personal info in the app. App: 5/5, Privacy: 1/5
Not the best
The app is fine and all but when trying to scan some cards like for example I scanned a gold Japanese counter catcher and it said it was English please help me out because I might just be missing something.
Pay to scan
The fact that I need to pay just to get past 35 scans is why I will never use this app, 200 sure but 35 is ridiculous. There are plenty of other apps with accurate pricing that you can use completely free. This is nothing more than a money making machine.
Paid still has ads
I like the app but even after paying a monthly subscription you’re still served with ads. I had an ad for an Ai service as well as PSA and other mystery pack sellers. Looking for another tracker.
It’s fine
Does what it’s supposed to but WAY OVERPRICED. Just use rare candy
Terrible scanning recognition
I honestly want to like the app, I thought the card recognition would’ve been better which is why I paid, but this is god awful. I have over 10,000 cards and It isn’t saving me time. I found going onto the computer, finding the set, sorting by alphabetical list, and control F to be the best.
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)