Review Insights · App Store
Cosmo: AI Editor, Hair Filters
Spark Dynamic · 15,903 ratings · ★ 4.3
4.3
★★★★★
15,903 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
12 negative reviews mention this · 32% of all complaints
★★★★★ "Subscriptions can’t be canceled easily. When you subscribe for the free trail you enter credit card info, but then you can’t cancel it. I’ve emailed and messaged multiple times with no replies. SCAM" - MeganZav
2
"trial"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Waste of time and money. I am having a hard time making sure but don’t make any payment. I was going to use the trial but the app sucks." - jessical00
3
"hair"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Great app for literally nothing. u can’t even put any hair colors without paying when u can go to chatgbt n do it for free but" - kyikyiii
4
"without"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Trash. Won’t let you use AT ALL without paying. Don’t waste your time." - ThisIsFuggingStoopid
5
"cancel"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Subscriptions can’t be canceled easily. When you subscribe for the free trail you enter credit card info, but then you can’t cancel it. I’ve emailed and messaged multiple times with no replies. SCAM" - MeganZav
6
"free trial"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Everything looks cheap. Not even worth the free trial" - Chanellllllllllllkjjn
7
"subscription"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Subscriptions can’t be canceled easily. When you subscribe for the free trail you enter credit card info, but then you can’t cancel it. I’ve emailed and messaged multiple times with no replies. SCAM" - MeganZav
8
"money"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Waste of time and money. I am having a hard time making sure but don’t make any payment. I was going to use the trial but the app sucks." - jessical00
9
"paying"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Trash. Won’t let you use AT ALL without paying. Don’t waste your time." - ThisIsFuggingStoopid
10
"waste"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Trash. Won’t let you use AT ALL without paying. Don’t waste your time." - ThisIsFuggingStoopid
11
"sucks"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Waste of time and money. I am having a hard time making sure but don’t make any payment. I was going to use the trial but the app sucks." - jessical00
12
"impossible"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Impossible to cancel. It is impossible to cancel so be aware" - Alaewake
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App
Suck
Trash
Won’t let you use AT ALL without paying. Don’t waste your time.
Not great
Very basic…not many options, changes your face.
Waste of time and money
I am having a hard time making sure but don’t make any payment. I was going to use the trial but the app sucks.
Subscriptions can’t be canceled easily
When you subscribe for the free trail you enter credit card info, but then you can’t cancel it. I’ve emailed and messaged multiple times with no replies. SCAM
Everything looks cheap
Not even worth the free trial
Impossible to cancel
It is impossible to cancel so be aware
Can’t process a single thing on a professional headshot photo
This app literally can’t generate the simplest changes in style on a professional headshot photo. Makes no sense, I imagine the solution is to upgrade to a paid version for “advanced processing” features. What a joke.
Save yourself the time and just spend on an app that’s at least upfront about paying for the service.
Save yourself the time and just spend on an app that’s at least upfront about paying for the service.
Trash
This app sucks the ai is trash it just makes you into a cartoon character and u can’t cancel your free trial subscription it won’t work so it’s jus gonna bill me this app sucks
Not great
Did not like
Don’t download it
You only have like one option if you don’t pay it’s so annoying actually it takes so long to load
Great app for literally nothing
u can’t even put any hair colors without paying when u can go to chatgbt n do it for free but
C.o.s.m.o: consider other sustainable methods of editing
App is pointless without purchases, every hair color needs pro besides what is on my head was just trying to see if it would work smh
Stolen money
Stole my money after accepting free trial
Canceling is impossible!!!
I can seem to find where to cancel the 3 day trial. The app is not what I expected and not what I believed to be advertised as.
This sucks
This sucks all the hair is behind a pay wall
Bad
I had this app download for like 2-3 days then I deleted it and now it took my money saying that I had a subscription with it I want my money back
Horrible App!
All I wanted from this app was to see some new hairstyles that would look good on me. Simple right? Wrong all hairstyles require you to pay to see what they would look like and the only one you can do for free didn’t even work!! I clicked the free hairstyle and I waited for 5 minutes for it to do nothing! Worst app
Can’t cancel
Kind of fun but it’s impossible to cancel
Don't worth the time
Stupid and annoying. Money grab. Only one hairstyle is free and everything else is "premium". Absolutely useless. Do not download and waste your time and megabytes.
Terrible
This sucks
Waste of time
Only free option is long hair and it doesn’t even work
Fee full
Full fee. 👎
Shifty app
Cant do a single thing without paying
In my book not user friendly
This offered free 3day trial, of course had to give pymt info, then downloaded, open app.
It provided next to no information or instructions, you are on your own to figure things out. It kept accessing my photos without my consent. Settings was useless. Of course the Free Trial is just Basic, you can UPDATE but I wasn’t interested if I couldn’t get even a general idea of the application.
Trying to cancel the SUBSCRIPTION was damn near impossible. Had to make screenshots & call 2 different ways just to be safe 🤬
It provided next to no information or instructions, you are on your own to figure things out. It kept accessing my photos without my consent. Settings was useless. Of course the Free Trial is just Basic, you can UPDATE but I wasn’t interested if I couldn’t get even a general idea of the application.
Trying to cancel the SUBSCRIPTION was damn near impossible. Had to make screenshots & call 2 different ways just to be safe 🤬
You have to pay to use this app what a joke
0 stars. Pay for the subscription AND credits. What a joke
Cosmo
You have to pay to even use it.
Have to pay for EVERYTHING
U can’t use this app without having to buy the basic package. App is literally unusable
no
took my money after i canceled my subscription
Subscription Needed
A free 3 day trial, and then they will charge you $12.99 a week for this
Trash
Says error trying to do half of the things in this app. Junk.
Only if you pay you can enjoy
Too bad
Poor Quality
Not worth it.
Beware
Charged me when I signed up for a free trial!
Ok
It’s ok
Not good
It sure changes your hair! Not only that it also changes your face and isn’t how it looks on the ad where his hair is the only thing that changes! Couldn’t tell how the hair cut would look on me cus it changed me into a Puerto Rican
This is a scam
Terrible options it also messed up my face when I edited the hairstyles I guess that’s why they force you to pay before you try it out a massive dent in my forehead changed my hair color for no reason and for 675 dollars a year I expected more then like 12 men’s haircuts
Pay for all of it except long.
What’s the point of installing if the only one that you don’t pay for is long hair? Most women have long hair, men have long hair, I’m a dude and I have long hair. I get dreads and the beard ones also the diff hair cuts but a simple
Buzz could’ve at least been free too.
Buzz could’ve at least been free too.
Sentiment summary
83%
Positive (4-5★)
2%
Neutral (3★)
14%
Negative (1-2★)