Review Insights · App Store
Crave Cookies - On Demand
Per Diem Subscriptions, Inc. · 2,907 ratings · ★ 4.9
4.9
★★★★★
2,907 ratings
🎯 Build a better version
Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cookies"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Best cookies in town!. Our family goes there once a week and we absolutely love it! It is our treat for the week and we always look forward to seeing the owner and his son! The cookies have a little Bit of crunch on the outside and gooey on the inside. Every week…" - Kamdyn724
2
"order"
3 negative reviews mention this · 38% of all complaints
★★★★★ "DC. The cookies are good. Had to go to the store to order and purchase because the app dosent work" - Ddcole7
3
"work"
3 negative reviews mention this · 38% of all complaints
★★★★★ "DC. The cookies are good. Had to go to the store to order and purchase because the app dosent work" - Ddcole7
4
"cookie"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Best cookies in town!. Our family goes there once a week and we absolutely love it! It is our treat for the week and we always look forward to seeing the owner and his son! The cookies have a little Bit of crunch on the outside and gooey on the inside. Every week…" - Kamdyn724
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible app
Don’t download this bs
DC
The cookies are good. Had to go to the store to order and purchase because the app dosent work
App Doesn’t Save Order
Try to order for pickup, but when selecting a cookie and clicking “save,” for a mix-and-match case, it doesn’t save your selection. Seems to defeat the whole purpose.
So buggy
Birthday codes don’t work
Cant creat account
When I download the app and go to sign up by phone number, it won’t pull up a keyboard to enter one in. So I opt to sign in via google account, except it once you select your google account, the app brings you to page where it autofilled your phone number from your google account, except incorrectly. And once again, it won’t bring up a keyboard to modify it.
Best cookies in town!
Our family goes there once a week and we absolutely love it! It is our treat for the week and we always look forward to seeing the owner and his son! The cookies have a little
Bit of crunch on the outside and gooey on the inside. Every week the cookies are absolute incredible!
Bit of crunch on the outside and gooey on the inside. Every week the cookies are absolute incredible!
First round of testing?
Wanted to send a 4 pack to multiple locations but that’s not possible. Must place 4 separate orders. Can’t put other names on those orders and can’t even add a gift message to go with these orders.
For a company that claims they are the best in cookie delivery, they sure are missing A LOT of basics.
For a company that claims they are the best in cookie delivery, they sure are missing A LOT of basics.
Cookies are great… app not so much
Ok the cookies spectacular! The app however… we tried to place an order for the four pack and even though it says you can mix and match it will not save the cookies you have selected to go to the next cookie. Same with the six pack. When I tried to find a place to submit feedback that the app doesn’t work properly, it also doesn’t have that. So highly recommend the cookies. Don’t recommend the app
Sentiment summary
99%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)