Review Insights · App Store
CrimeRadar Dispatch Audio
Scoopz Inc. · 25,666 ratings · ★ 4.9
4.9
★★★★★
25,666 ratings
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Top complaints - extracted from 38 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"alerts"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Could be better. I love the interface. I hate that I can’t sort the alerts chronologically. I don’t need to see alerts from 2 days ago first in the feed, and then have to scroll through the alerts to see what’s currently happening. Especially after marking …" - VWR32Jeep
2
"area"
7 negative reviews mention this · 18% of all complaints
★★★★★ "So close to 5 stars. They used to include the entire address of the scanner calls, and now they blur them out. I understand privacy, but then I just spend time going to the actual scanner call and finding it anyway. This isn't helpful at all because often times…" - x3katie
3
"location"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Wrong information constantly. Less than 50% chance of location, department or dispatch being correct" - nonicks4me
4
"days"
6 negative reviews mention this · 16% of all complaints
★★★★★ "I had high hopes…. I had really high hopes for this app, but it’s missing way too many basic functions. For example - you can’t sort stories by most recent. I open the app when I hear sirens, and I can’t actually see that story for days afterward. But I’m see…" - Belsie8
5
"away"
6 negative reviews mention this · 16% of all complaints
★★★★★ "I had high hopes…. I had really high hopes for this app, but it’s missing way too many basic functions. For example - you can’t sort stories by most recent. I open the app when I hear sirens, and I can’t actually see that story for days afterward. But I’m see…" - Belsie8
6
"other"
6 negative reviews mention this · 16% of all complaints
★★★★★ "Greedy, does not give accurate timely alerts. Such a shame, this app was kinda ok before, then it became noticeably slow with giving alerts. Some are the next day. Funny how the app got worse when a premium subscription for $10 month became live. Oh also this is publicly broadcasted in…" - Sionnachfox
7
"live"
5 negative reviews mention this · 13% of all complaints
★★★★★ "I had high hopes…. I had really high hopes for this app, but it’s missing way too many basic functions. For example - you can’t sort stories by most recent. I open the app when I hear sirens, and I can’t actually see that story for days afterward. But I’m see…" - Belsie8
8
"feed"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Could be better. I love the interface. I hate that I can’t sort the alerts chronologically. I don’t need to see alerts from 2 days ago first in the feed, and then have to scroll through the alerts to see what’s currently happening. Especially after marking …" - VWR32Jeep
9
"calls"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Was Great. Not in chronological order, can be days behind, persistent ads in the last month with videos constantly playing without sound which won’t allow easy scrolling. Additionally, in Georgia the calls are all over the state with any being close t…" - Katobow
10
"information"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Wrong information constantly. Less than 50% chance of location, department or dispatch being correct" - nonicks4me
11
"constantly"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Wrong information constantly. Less than 50% chance of location, department or dispatch being correct" - nonicks4me
12
"dispatch"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Wrong information constantly. Less than 50% chance of location, department or dispatch being correct" - nonicks4me
📋 All 38 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Pay per view
This site has turned into basically a Pay-per-view site. I’m watching crimes occur that don’t show unless a monthly fee is paid.
I had high hopes…
I had really high hopes for this app, but it’s missing way too many basic functions. For example - you can’t sort stories by most recent. I open the app when I hear sirens, and I can’t actually see that story for days afterward. But I’m seeing stories from 1 month ago. Also, I have my location set but I’m getting reports from places 8-10 hours away from where I live.
Update- we had an incident on my street involving a gun shot about 6 hours ago. That incident still doesn’t show in the app.
Update- we had an incident on my street involving a gun shot about 6 hours ago. That incident still doesn’t show in the app.
Greedy, does not give accurate timely alerts
Such a shame, this app was kinda ok before, then it became noticeably slow with giving alerts. Some are the next day. Funny how the app got worse when a premium subscription for $10 month became live. Oh also this is publicly broadcasted information that this app feeds from. So to others I don't recommend that you download this app.
Was Great
Not in chronological order, can be days behind, persistent ads in the last month with videos constantly playing without sound which won’t allow easy scrolling. Additionally, in Georgia the calls are all over the state with any being close to my location. No longer enjoyable or useful.
Sucks
Huge police activity behind my house with swat truck and nothing on this app except non emergency notifications. Thanks for nothing was relying on you guys. Never downloading again.
Subscription Killed the practicality of this app
Loved it at first but now there’s a paywall for using its most useful features.
So close to 5 stars
They used to include the entire address of the scanner calls, and now they blur them out. I understand privacy, but then I just spend time going to the actual scanner call and finding it anyway. This isn't helpful at all because often times for my town, we get scanner calls on the app from different towns (like we get Main St calls from another town with Main St) that populate on the app. I used to listen to the full address to see if this was actually in the area. Also, the pinpoints aren't always accurate. That's another thing that showing the full address would help with. We have a highway that has pinpoints in the same area constantly--most recently, a 4 vehicle accident. I almost avoided this area, until a Facebook post revealed it was way on the OTHER end of the highway, about 7 miles north. They are also missing calls on here due to the pin point issue (like if we have Nelson St, a different town would get OUR calls if they also have Nelson St). Overall it's a 5 star idea of an app, and would've given 4 stars before they took the full address away. The pinpoints being inaccurate and not hearing the address defeats most of the purpose.
already getting greedy
i loved having a free app to listen to police radio and see what’s going on around me but this is the first time i’m seeing it wanting me to watch an AD to listen to the police radio recording. it sucks i thought you were a good app but clearly you’re already getting greedy and money hungry. soon enough you’re gonna make a subscription to even see stuff and people will simply delete this app.
Not timely
I get notices it happened three days ago one week and two weeks ago
Too much censorship
Blurs and edits out names and addresses even though it’s a public feed. Useless.
Notoriously inaccurate
This app uses AI to create event logs from scanners. However, the issue with this is consistently incorrect areas and events. For example, it’ll merch a shooting on D street, with a heart attack on J street and report it as a shooting on J street. If it can’t understand a street name, it’ll list the closest sounding name. I constantly get reports for intersections that don’t exist. Do not rely on this app, it’s trash.
Deleted the Updated App
I’ve been using this app for a while to get local updates since my little town doesn’t have many options for knowing what’s going on. I thought it the app was decent (better than nothing).. but it seems like the app has gone through some major changes recently and I HATE it now. Enough that I deleted my account and deleted the app. Since the updates, the app keeps showing me alerts for all over my state and everywhere other than local. I’ve changed my settings, updated my location and my location preferences and it still keeps showing me alerts for everywhere other than what I want. And now it’s wanting to charge a subscription fee. No thanks, the app went from somewhat helpful to completely worthless.
Coverage is Horrible
I set up my 10 closest communities. I know dispatch puts out 10-20 calls a day total in a tourist , resort area. I get one notification every couple days. Today I got one from a city 250 miles away. Why would I upgrade the service that operates so poorly. In search of replacement
ads
speaking for itself
No chronological feed
Would be great if you could sort chronologically. I just got an update that there was a traffic issue that was urgent. I looked at it and it was from nine hours ago. This isn’t Instagram. I need to see things in real time for this app to make any sense.
Number Withheld
All audio and transcripts now just have (number withheld) in place of the address. This is really bad and ruins a five star app. Streets are big and trying avoid dangerous situations is now impossible. All other police apps list the information as it comes from dispatch / over the radio.
Almost worthless
I’m getting alerts for locations that are 200-350 miles away from me. There is no order for how the alerts display. Junk.
Followed locations
My followed locations disappeared and now it won’t let me add new ones. Pointless really now.
App sucks...I saw an ambulance by me and it didn't appear on this app.
Many more cases!!!!!
Alerts not close
I live in Missouri. Today I got alerts from Washington, DC, South Carolina, Michigan, California, Massachusetts and Minnesota.
I have no interest in states alerts 1/2 way across the US. I have reset my alert area-didn't help. I have updated app-didn't help.
Sent message to app company, no response.
This app is currently of no use to me. Can this be fixed or should I delete the app?
Hoping for an answer.
I have no interest in states alerts 1/2 way across the US. I have reset my alert area-didn't help. I have updated app-didn't help.
Sent message to app company, no response.
This app is currently of no use to me. Can this be fixed or should I delete the app?
Hoping for an answer.
Terrible app
Not sure the point of a crime ap when the calls do not show up until hours later, if even the same day. I’ve already read the news by that time. Do not recommend.
Never accurate
I received alerts saying this or that “happened in your area” but when I click on the notification, it’s something happening more than 50 miles away! I have my location set and I’m following areas local to me however I only receive notifications for things happening several miles away and on the other side of the state!
Wrong information constantly
Less than 50% chance of location, department or dispatch being correct
Could be better
I love the interface. I hate that I can’t sort the alerts chronologically. I don’t need to see alerts from 2 days ago first in the feed, and then have to scroll through the alerts to see what’s currently happening. Especially after marking all alerts as “read”.
Fix it and I’ll subscribe.
Fix it and I’ll subscribe.
So I wouldn’t recommend using this app
It a good app in all but it try taking 50 dollars on my cash app
Not in chronological order
Literally no filters, you have to know where to click on the map. Otherwise, the feed is completely out of order.
I don’t like the new changes.
I used to truly enjoy using this app. Recently, ads have been added, and although I specify an area that I want to read about I get so many other areas that it is beginning to lose my interest. I specify the areas that I want to see, but I see many, many
other areas. In the past, I would have rated this app as a five, but based on the recent changes, I read it as a two.
other areas. In the past, I would have rated this app as a five, but based on the recent changes, I read it as a two.
What changed?
I used to love it because I was able to stay up to date with crime or accidents happening in my tiny town. First it started reporting crime from a town about 30 minutes away with a similar sounding name, which was annoying but I get how it might get confused. But now it’s giving me sensationalized stuff from cities hours away like mom walks in on husband and adult daughter. Are you just going for clicks now? I will be looking for other apps if this continues.
Why so highly rated?
App is decent at best & just now i received a ‘watch an ad for extra plays’ no thank you. You notifications alone need so much work anyways thanks anyways.
It’s ok, but has a major flaw
I live in a small town, and this app keeps putting incidents that happen under our town, when they are happening in some major city in another state. It keeps saying there’s shootings, major accidents and stabbings on this road here where there is literally one home, and in reality it’s an incident in Texas. We figured this out when it finally gave a cross street during one of the many incidents on this street.
It’s a crime!
Bad performance right from the start. Poor app.
Needs some filters
Love the app BUT the timeline is so screwed up, it goes from incidents 2 days ago to 2 mins ago. I don’t see a way to see the most recent calls. Would love a filter option to have them from recent to oldest
Ads
I have had this a short time and thought it was great. Until I noticed some of these (sic) stories are ads of the worst form. They are spam, junk and false advertisements, and that reflects on the this app. It’s a shame, could have been a great app.
Was great not so much now
When we first started listening it was great but after a live event in our area that went tragically viral and wrong we no longer get live events
Fuels hype among uninformed civilians
In theory, this app serves a purpose. However, it relies on AI to decipher dispatch information. Unfortunately, AI is NOT ready for real world use yet. Much of the information that is reported by the app is inaccurate, exaggerated, taken out of context, or simply wrong. This will feed information and hysteria among uninformed civilians who already don’t understand public safety or what constitutes an actual emergency.
Dumbed down
This app used to be professional and now it is full of irrelevant alerts that have nothing to do with my location, many of them “clickbait” type incidents spammed with pray emojis. Also it is unhelpful to censor out certain details of radio broadcasts. Just play back exactly what is said in the radio broadcasts.
Charging
It was great when free. Now the ads showing up so much. Asking to get Membership. It picks up from all over not just my area which is not of interest. Local was not accurate anymore either. Not worth it
I used to love this app until the ads
The new update with all of the ads has totally ruined this app. Please go back to how it used to be with no ads!!
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
2%
Negative (1-2★)