Review Insights · App Store
Crossword Master - Word Puzzle
Easybrain Ltd · 138,963 ratings · ★ 4.7
4.7
★★★★★
138,963 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
15 negative reviews mention this · 68% of all complaints
★★★★★ "Ad Central. This game is so fun but, I sometimes have 3 ads per 1 game. It seems a bit too excessive. That’s the only reason I wouldn’t want to play this game. I think also having online opponents rather than bots could make the game a bit more challen…" - Baisibaby3310
2
"every"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Really?. Ad after EVERY round? Exhausting and takes away the potential fun. I say potential because the game never lets you get into a rhythm. I deleted this game soon after downloading." - sixfootbev
3
"play"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Ad Central. This game is so fun but, I sometimes have 3 ads per 1 game. It seems a bit too excessive. That’s the only reason I wouldn’t want to play this game. I think also having online opponents rather than bots could make the game a bit more challen…" - Baisibaby3310
4
"letters"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Misleading. I had your app previously and I found you withheld a lot of the letters that were needed. I just saw an ad for your app and it showed a completely different game so I thought I would give it a try. I see no way of going to the new game, onl…" - mchugg53
5
"completely"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Misleading. I had your app previously and I found you withheld a lot of the letters that were needed. I just saw an ad for your app and it showed a completely different game so I thought I would give it a try. I see no way of going to the new game, onl…" - mchugg53
6
"delete"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Constant and continuous ads ruin the game.. Great game but miserable to play with all these ads. Especially in the middle of game play. Will delete." - Bjhftui
7
"understand"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Fun and challenging but excessive ads. I was enjoying the game very much until, like other players said, to many ads. I understand the ads are needed but an ad after every turn during a game is a little excessive. For that reason I lost interest so I have deleted the game" - #1maricusa
8
"turn"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Fun and challenging but excessive ads. I was enjoying the game very much until, like other players said, to many ads. I understand the ads are needed but an ad after every turn during a game is a little excessive. For that reason I lost interest so I have deleted the game" - #1maricusa
9
"deleting"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Way too many ads. I have been playing for awhile now and I understand the need for occasional ads but today they are popping up every 45 seconds or so. Deleting app. No one has time for this bs" - hake ehiebeheo
10
"hints"
3 negative reviews mention this · 14% of all complaints
★★★★★ "No rewards!. I want to earn hints and extra letters, NOT trophies! Fun game, but NO incentive to play well." - cornpage
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Misleading
I had your app previously and I found you withheld a lot of the letters that were needed. I just saw an ad for your app and it showed a completely different game so I thought I would give it a try. I see no way of going to the new game, only the same old game.
Ads!!
Random pop up ads are ridiculous now.
Really?
Ad after EVERY round? Exhausting and takes away the potential fun. I say potential because the game never lets you get into a rhythm. I deleted this game soon after downloading.
Fun and challenging but excessive ads
I was enjoying the game very much until, like other players said, to many ads. I understand the ads are needed but an ad after every turn during a game is a little excessive. For that reason I lost interest so I have deleted the game
Too many ads!!!!!
This game is decently fun but the amount of ads after almost each turn is absurd and totally ruins it to be honest. And $14.99 to remove ads is diobolical because the game definitely isn’t the fun.
Way too many ads
I have been playing for awhile now and I understand the need for occasional ads but today they are popping up every 45 seconds or so. Deleting app. No one has time for this bs
Obnoxious
This app keeps popping up as an ad. It cannot be closed but forces you to cloy your game losing all current content. Fix it please.
Ads!
Way to many ads! Every move,completion,opening game, win, long ads most you have to restart app because the ads run for a minute with no options to skip. I like the game but the ads make me want to delete it!
Not worth the effort
I enjoyed the game until the imaginary opponent won after I got every answer correct on the first try. Deleting the app now.
Something changed.
I dont know if someone new took over or what? Im on level 26 and the clues and answers are strange, like a non english speaking person is running the show. Too bad, im going to delete.
No rewards!
I want to earn hints and extra letters, NOT trophies! Fun game, but NO incentive to play well.
Not as advertised
Ads ads ads and ads plus really no fun when they control what I can do. I’m deleting the app.
Poorly executed
They put very little effort in to this. For example, a picture of a cake with “+s” next to it or hints where they give you most of the word and you only need to get one or two letters. It’s so lazy. There are also misspellings or cases where they used a word that’s completely wrong for the hint. It’s also ridiculously easy. Children could play this.
Ads
i got an ad after every turn i took. the Monopoly Ad is crazy long with no exit button. i really loved this game but the Ads made it very difficult to keep on playing because it wasn't enjoyable anymore. I also got a really odd Ad saying I had a ton of viruses on my phone and it wouldn't let me close it unless i downloaded an app to "stop the viruses" (I didn't). I had to close the app altogether. Great game, impossible to enjoy. And no, im not paying $15 for the Ad free version. Robbery.
Ads
I get that you need revenue, but it’s so many freaking ads!
Disappointed
The ads have become more frequent and longer. There have been mistakes in the puzzles here and there. Lastly, today the ad went black and my screen froze. It was fun while it lasted. Thank you.
Ad Central
This game is so fun but, I sometimes have 3 ads per 1 game. It seems a bit too excessive. That’s the only reason I wouldn’t want to play this game. I think also having online opponents rather than bots could make the game a bit more challenging and stimulating. The bot will almost always be beaten.
Too many ads
Started off fun, but then the ads kept increasing, even in the middle of the game.
Constant and continuous ads ruin the game.
Great game but miserable to play with all these ads. Especially in the middle of game play. Will delete.
Not really fun
Once you get to a certain level, ive watched up too 3 ads before finishing one round. Its annoying and makes me dislike the game.
Ads
Way to may ads! You can’t through a game without having to watch an ad.
Not as advertised
The playable ad that I had seen made this game seem more than what it really is, some icons are hard to understand as well as some of the hints too. Others are just honestly plain lazy, one hint being a picture of a bear with the word hint being “-B__r” where we are asked to fill in the blanks, this one is possible but most aren’t as simple and could look just like “__em “ like what? Also the layout is completely different from ad as well. Uninstalled and disappointed. Game is still playable and fun but more moments of like bro what then actually being able to relax and head to bed.
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
2%
Negative (1-2★)