Review Insights · App Store
Crowd Express: Boarding Puzzle
Rollic Games · 75,263 ratings · ★ 4.6
4.6
★★★★★
75,263 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
37 negative reviews mention this · 73% of all complaints
★★★★★ "Misleading ad. Ad puzzles looked well constructed and somewhat challenging..leave this game for noobs unless." - crowstag
2
"level"
15 negative reviews mention this · 29% of all complaints
★★★★★ "Another False Advertisement. In the ads that pop up in other games this is touted as a type of sorting game. Free all the cars stuck on a garage or whatever. It is not. It’s a game where you load people into cars by color. Played one level and deleted." - Faline15
3
"play"
13 negative reviews mention this · 25% of all complaints
★★★★★ "Adsadsadsadsadsadsadsads. Play for 30 seconds, 2 mins of ads…rinse and repeat" - Cajuntr13
4
"people"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Another False Advertisement. In the ads that pop up in other games this is touted as a type of sorting game. Free all the cars stuck on a garage or whatever. It is not. It’s a game where you load people into cars by color. Played one level and deleted." - Faline15
5
"different"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Can’t win. Rated one star and will change if fixed but no other place to say this. Level 173 is impossible to win. I honestly don’t think there’s a way. Even looking up videos for help and the car colors are different in the videos. Please fix this." - Ash/!;$3);84?373!
6
"games"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Another False Advertisement. In the ads that pop up in other games this is touted as a type of sorting game. Free all the cars stuck on a garage or whatever. It is not. It’s a game where you load people into cars by color. Played one level and deleted." - Faline15
7
"playing"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Ehhhh…. The game has the the capability to being fun but unfortunately some of these levels are ridiculously hard. I find myself playing for only five minutes before running out of lives and having to stop playing because it’s so difficult. It’s li…" - Coco Ashley$
8
"money"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Ehhhh…. The game has the the capability to being fun but unfortunately some of these levels are ridiculously hard. I find myself playing for only five minutes before running out of lives and having to stop playing because it’s so difficult. It’s li…" - Coco Ashley$
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Adsadsadsadsadsadsadsads
Play for 30 seconds, 2 mins of ads…rinse and repeat
Another False Advertisement
In the ads that pop up in other games this is touted as a type of sorting game. Free all the cars stuck on a garage or whatever. It is not. It’s a game where you load people into cars by color. Played one level and deleted.
Not the came advertised
As usual, not the game advertised!!!
I really hate when that happens!
I really hate when that happens!
Baby game
When will it get challenging?
Can’t win
Rated one star and will change if fixed but no other place to say this. Level 173 is impossible to win. I honestly don’t think there’s a way. Even looking up videos for help and the car colors are different in the videos. Please fix this.
Game
Intermission way too long
Ads
Like so many other games, they say no ads but what they really mean is you can pay or watch ads.
Different layout
I'm stuck on level 409 and the layout is nothing like what you see on YouTube. I'm deleting your sorry game because I've spent money and I'm starting to believe this is done on purpose.
Theft rewards
They stole all my rewards, and obviously for us to buy the app
Wasted time
So this was my favorite time wasting game. I was at a lovely close to 200 and got a new phone
Now I’m at level one
Which is just the biggest middle finger to the people who play your game
Now I’m at level one
Which is just the biggest middle finger to the people who play your game
Fake
So the game you play in the ad for this game you will never see or be able to play. Just some janky childish appearing game that was so ridiculous I deleted it. Don’t even get me started on the ads! Don’t waste your time.
Not like the ad!
Bait and switch. The ad was very misleading
Uninterupted ads no time to think
Worthless to play. Its not a game its a hustle. Waste of time and money.
Level 776 does not match play-through guide
And it’s impossible. Sometimes called 775 in searching, there is no video where the passengers exist in the same way on the game as they do now. It is impossible to do any sequence to win the level without coins. This is a change with a glitch, clearly.
Wrong game
I downloaded the game where you move the crowded cars off the parking structure and this is NOT it!! Totally different game!!
Sucks
This is not the game in the ad at all.
Not as shown.
Play is confusing when doing the timed play. The initial games are simplistic. Cost to retry the s ridiculous. They say u lose a life but it also cost coins as well.
No fun
I’ve been stuck on this game without any way to complete a level. Either I need to buy something to get past this level or there is something wrong with the game. It’s not fun anymore and it was! I’m deleting it
Level 211
Addicting BUT level 211 is rigged. First off, the frozen cars are not only confusing but are impossible to beat. I put a green car into the parking spaces WITH three spaces still available. However, the level was automatically failed. How so? Because they want you to pay.
Too much ads
I really liked the game but at a current level ads came on. After every level it got annoying so I’m going to delete the game. Not paying for ads free option
Different Game From AD
Not the same game as AD. No tower.
Waste
Don’t bother to many ads they try and make you pay for ad free by showing ads after every level
Color coding
Please use words for people who are color blind
It’s a trick
No where does it tell you that you have to buy your way in. Uninstalled.
Bait
This was not the game advertised!!! False add called , bait and switch. Company is not trust worthy!
Not the advertised game
Not the ad that was advertised. Game play is vastly different.
Deceitful
The ad promoting game was completely different than what I’ve been playing the last couple of minutes. Will be uninstalling . I only downloaded the game because I liked the one they were promoting.
?
Don’t know how to play
Not worth it
You either have to continually spend money on this game or watch ads. Not worth it. You can’t even get rewards for ads. Deleting this game.
Not the same
Showing a different way of game
100% Rigged
Like ALL games in the Apple Store, the game is completely rigged. Levels will be impossible to win two moves in. If you don’t have enough paltry winnings, you can’t continue UNLESS you break out the real world wallet. Why would people continue to pad the pockets of dishonest A hole developers? You MUST watch an ad every game even when selecting the lower reward. That’s bait n switch. Just find another fame to play. You’ll thank me later
Crowd express
This game feels like it alright so far so good.
Lame
Boring…
Misleading ad
Ad puzzles looked well constructed and somewhat challenging..leave this game for noobs unless.
Ehhhh…
The game has the the capability to being fun but unfortunately some of these levels are ridiculously hard. I find myself playing for only five minutes before running out of lives and having to stop playing because it’s so difficult. It’s like you’re forced to spend money to progress in this game. Smh… it’s legit ridiculous. I’m thinking about uninstalling because it’s too difficult to play and the game itself is leading to becoming a money guzzler.
Boring pre-setup order levels
Like the title says. Most levels after 150 are way too difficult that it became setup where you have to choose very correct order to pass the level so you have to give various of tries to remember the patterns. Few levels that became way over control that you had to spend coin to add extra slot parking even with full 3 magnets + wheel spin powerup, you will still lose. Even I am pretty certain that the devs or game creator won’t even succeed first or even few tries, etc further. There are no ads first 150 levels or more which I give props to that to let people have fun while it lasts. Ads? Devs will hate this and can’t do anything about it. Just turn off the wifi or put on airplane mode like every other games. I am still being genuinely giving this 2/5. I won’t be surprised many people will quit eventually.
Forced ads is crazy work
Solid gameplay, but forced ads between EVERY level even when you select the “no ad” option for less coins is diabolical. Obviously you can spend money to remove but one of the more expensive ad-removal games.
Deciding
I’m on level 14 and so far easy! I’ll keep playing and decide later if this game is worth my spare time.
Adsss but game is good
Game initially touted as ad free, that was a lie. No ads until after level 8. Level 781 was absolutely brutal, no way to win without points or boosters. Takes too long (30 min) to get another play option. Must watch an ad to get another play option. U can go ad free and guess what get optional ads for boosters for $7.99 or pay $12.99 for no ads and gives coins as a part of paid fee. I’m not paying. Add an option to login with Facebook/google/apple to play with others. I am still playing because I like the challenge of solving the puzzles without boosters. Ads drive me crazy, same ads over and over again.
Too Many Ads
I loved playing this game! So very frustrating to be interrupted with game ads. Just too many to enjoy game.Really sad!
Colorblind
When the game was advertised it was in black and white which drew my attention so when I downloaded and started playing game it’s now in color which makes it hard to see the colors correctly. If I had colorblind glasses it would not be a problem. A lot of the colors seem to not match the person being loaded. Also this was advertised as a traffic escape type game not an express passenger boarding puzzle. You need to fix your advertising ad to match your game. I will try to play a little more but if it gets any harder with the colors I’ll have to delete the game. Just an idea if you’re able to make the game have options for colorblind people.
Fun except..
I really enjoy this game but it keeps glitching where it is getting stuck on the ad and I have to turn off my phone to get back to the game! Level 117 is impossible to beat! I looked on YouTube and it’s supposed to have 2 lines
Nothing like the add
This game is nothing like the add
Daily Jam
** Cannot play previous daily
Jams. The message says no internet which I have. Please fix this
I like the game otherwise!
Jams. The message says no internet which I have. Please fix this
I like the game otherwise!
Difficult colours
This game is extremely difficult if you are colourblind
Not what was advertised
Game is ok but does not match the advertised game
False game version
This is not the version I picked that you showed at the beginning since the one I saw at the beginning we were supposed to eliminate the other vehicles from the same levels not load passengers
Boarding
Bad part of this game for me is the boarding of people… I can handle the parking and escaping the traffic jam… I dislike the boring part if boarding people…
Game
To many ads
Money grab
Sucks you in and at a certain point you cannot get past level without spending money on more coins. Stay away!
+ 1 more in the clipboard copy
Sentiment summary
89%
Positive (4-5★)
6%
Neutral (3★)
4%
Negative (1-2★)