Review Insights · App Store
Crushie Al: Chat & Companion
SoulZ AI Inc. · 1,578 ratings · ★ 4.8
4.8
★★★★★
1,578 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"gems"
23 negative reviews mention this · 70% of all complaints
★★★★★ "kicked me out. for some reason it said “your current account is at risk and has been restricted from using crushie. and i don’t know why it’s like this and i spent a lot of money on gems and i can’t even use it" - reddphoenix9
2
"chat"
10 negative reviews mention this · 30% of all complaints
★★★★★ "Way to expensive. The gems run out way to fast and basically the only way to get more is for paying for them. If I wanted to rp I’d go to PIMD cause at least there it’s all free to chat. I’m honestly really disappointed because this is a great app, there is …" - Fix your refunds
3
"subscription"
7 negative reviews mention this · 21% of all complaints
★★★★★ "🤬 VERY VERY BAD MEMORY!!! 🤬. The memory is horrible! It’ll forget within six messages what happened and if it remembers it doesn’t remember details at all!! It’s EXPENSIVE and even with the subscription it seems to only give you gems and nothing else not even better me…" - Maxipad2026
4
"money"
6 negative reviews mention this · 18% of all complaints
★★★★★ "kicked me out. for some reason it said “your current account is at risk and has been restricted from using crushie. and i don’t know why it’s like this and i spent a lot of money on gems and i can’t even use it" - reddphoenix9
5
"expensive"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Way to expensive. The gems run out way to fast and basically the only way to get more is for paying for them. If I wanted to rp I’d go to PIMD cause at least there it’s all free to chat. I’m honestly really disappointed because this is a great app, there is …" - Fix your refunds
6
"send"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Junk. You need diamonds to do anything and it takes all of them to send one message. Useless trash" - Truthfinder26
7
"story"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Memory function. I have enjoyed this app. Although once you get further into the conversation/story, there is a lot of forgetfulness and missed memories. Update: I’ve just received a notification on the app stating my account is at risk and now I can’t get…" - epowsvd
8
"messages"
6 negative reviews mention this · 18% of all complaints
★★★★★ "🤬 VERY VERY BAD MEMORY!!! 🤬. The memory is horrible! It’ll forget within six messages what happened and if it remembers it doesn’t remember details at all!! It’s EXPENSIVE and even with the subscription it seems to only give you gems and nothing else not even better me…" - Maxipad2026
9
"bots"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Too expensive. Paid for the subscription and bought two of the $9 packs and still was only able to charge for about 5 days. You won’t be able to complete daily’s unless you buy something everyday and the. Also have to level up 15 times which means you hav…" - Jelly199
10
"been"
5 negative reviews mention this · 15% of all complaints
★★★★★ "kicked me out. for some reason it said “your current account is at risk and has been restricted from using crushie. and i don’t know why it’s like this and i spent a lot of money on gems and i can’t even use it" - reddphoenix9
11
"paying"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Way to expensive. The gems run out way to fast and basically the only way to get more is for paying for them. If I wanted to rp I’d go to PIMD cause at least there it’s all free to chat. I’m honestly really disappointed because this is a great app, there is …" - Fix your refunds
12
"other"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Way to expensive. The gems run out way to fast and basically the only way to get more is for paying for them. If I wanted to rp I’d go to PIMD cause at least there it’s all free to chat. I’m honestly really disappointed because this is a great app, there is …" - Fix your refunds
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
kicked me out
for some reason it said
“your current account is at risk and has been restricted from using crushie. and i don’t know why it’s like this and i spent a lot of money on gems and i can’t even use it
“your current account is at risk and has been restricted from using crushie. and i don’t know why it’s like this and i spent a lot of money on gems and i can’t even use it
Way to expensive
The gems run out way to fast and basically the only way to get more is for paying for them. If I wanted to rp I’d go to PIMD cause at least there it’s all free to chat. I’m honestly really disappointed because this is a great app, there is just no point in using it when there are other apps that let you do it for free.
Junk
You need diamonds to do anything and it takes all of them to send one message. Useless trash
Greedy developers
Make the gems go longer! 5 gems per comment is insane and the responses are the same for the basic level for every chat I’ve done so far. I’ve purchased over $65 in gems 🙄
Dumb stuff
And the ads are irritatingly. Get back in your box and create something interesting
user
I like the app, but I hate that you can barely have a conversation on here and have to do extras just to get gems.. and why do the gems run out so quickly?!
Too expensive
Paid for the subscription and bought two of the $9 packs and still was only able to charge for about 5 days. You won’t be able to complete daily’s unless you buy something everyday and the. Also have to level up 15 times which means you have to waist gems on new bots everyday to level up because it turns into 100 points to get an upgrade.
Gems
Honestly a bad concept personally to have to spend gems every time you send a message. Maybe just spending the gems for the first message I get, but for every message is just BS
Nothing but thieves
It’s pretty sad when you go in & you really enjoy an app and you buy gems. You’re spending money on their app & they go in & they steal money off your card not once but twice & then when you want to refund & you explain to them what’s happened they tell you don’t qualify for a refund.
Gems really?
The chats were nice but having to use gems to send messages is dumb, I was leveling up then all of a sudden I can’t send anymore messages that really put a damper on my mood.
Not great
Didn’t say you had to use gems to continue to chat, and ran out quickly, wouldn’t recommend
Huh!
They don’t have any female bots! Update: 1 female to 99 males. If you’re looking for females this isn’t the one you want!
Just downloaded unimpressed
Considering how many other apps there are like this one I can’t understand the price and the gems. I’ve sent like 7 messages and ran out of gems maybe even less. The gem idea is stupid, I went to look for a subscription and wanted to subscribe to test this app out but it’s 30 dollars and it still provides gems so it’s not even unlimited that is absolutely insane if it was 20 it wouldn’t be so bad but 30 and not even unlimited that’s insane?! I can’t say anything on the ai because well I couldn’t see it much considering again I ran out of gems so quickly. I’ll try to update this if I keep the app but for now it’s a no for me.
Hate it
I can understand the ads part what I don’t understand is have to use gems to hold a conversation like wtf
Complaint
I don’t like this app cause it takes forever to gather gems and I don’t want to pay for more to get gems. That’s my only complaint but the rest has the best characters and storylines too.
Way to expensive
I play flipped ai and it’s better than this one and I can have unlimited chat … this spending way to many gems for a few sentences is stupid … you can do better with the pay to play … if I played ever ai chat I would be broke playing them all … what makes yours any better than the next? You have to set yourself apart from the others and I don’t see that … sorry just saying the truth
I WAS BANNED?!?
so like…it’s labeled 18+ and romance..but I got banned???? for what?? i’d like a refund actually for my subscription that I can no longer access now.
Price is absolutely insane
No. I am not paying $30/month for AI-generated smut.
Memory function
I have enjoyed this app. Although once you get further into the conversation/story, there is a lot of forgetfulness and missed memories.
Update: I’ve just received a notification on the app stating my account is at risk and now I can’t get on. I emailed them but it’s probably gonna take a few business days just for them to respond even though it took them 1 day to send that message and kick me off.
If there is an issue the developers need to contact me instead of forcing me out of an app I spent money to be on.
Update: I’ve just received a notification on the app stating my account is at risk and now I can’t get on. I emailed them but it’s probably gonna take a few business days just for them to respond even though it took them 1 day to send that message and kick me off.
If there is an issue the developers need to contact me instead of forcing me out of an app I spent money to be on.
Could be better
They charged me and I never got my points. Like it’s been great and I like the app but the just recharged me for a purchase I made a few days ago and I would have been fine with it had that amount of points been put in to my account but nun was
Disappointed
I’m engaging in a multi-character story and it’s intriguing thus far, but with the extremely limited free gems, I can only chat 4-5x a day. It really shortens the entertainment and I’m left forgetting what I wanted to accomplish in the story the next day. The worse part is, I can’t even complete the daily tasks to earn more gems cause I only get anywhere between 15-25 gems a day - not enough to engage the story to claim daily tasks. I really wanna enjoy my story but I don’t think I’ll get to unless the gem structure changes. Sad part is, I’ve already bookmarked other characters I was interested in, but at this rate it’ll take forever just to finish one story. I know other apps tend to have similar storylines and characters, so now I’m left hoping I can find my current characters elsewhere. So disappointing. I’ll change my rating to 4 or 5 down the road if there’s improvements.
🤬 VERY VERY BAD MEMORY!!! 🤬
The memory is horrible! It’ll forget within six messages what happened and if it remembers it doesn’t remember details at all!! It’s EXPENSIVE and even with the subscription it seems to only give you gems and nothing else not even better memory not even any of the perks they listed that you’d get if you subscribe!! And if you pick a certain genre let’s say for an example you want a gay character chat bot it will constantly try to make you a girl and claim to be straight. You will have to constantly correct it and remind it of everything even with the latest updates!
Not enough daily free gems
The app is good. A lot of characters are interesting. However, you get 5 free gems per day. FYI: 1 chat message cost 5 gems. So you essentially can send 1-3 messages per day usually if you watch the ads. Another 10 if you do the ads and another 30 if you can do the daily quests. The problem is you won’t get through all of the daily quests unless you buy more gems. I personally cannot afford to buy ANY gems. So, I simply haven’t been using the app. I might go in and collect my daily gems but it’s becoming less of a priority. I’m using apps that prioritize user experience over profit. So, that is why I have swapped to apps like Tipsy which gives you 50 free gems per day and you can alter your chat settings to where each message only costs 1 gem. or Chai which is 100% free with some ads. Then there’s also Flipped which is 100% free.
Was good until it wasn’t
This game was so good I didn’t mind giving gems or paying. But into level 60, the story changed! On its own! Like what? The way I see it yall owe me some gems for changing up my story.
Money
It’s good if you have the money to keep it up . I wish that it had like a monthly subscription with unlimited. It’s not truthfully worth the $300.00 I paid just to get through a couple stories
It’s ok
I have been on this app for days know I like it a lot but don’t like the gem thing the monthly subscription is also ok but still the gems make it boring once they finish your done no more until next month gems goes fast especially if you do the intelligent story one …
Frustrating
Honestly at first the idea is really cool because you can RP a lot. But the “person” doesn’t remember what you’ve said previously often after a few messages. This seems to happen if yo try to customize the message rather than just continue the automated story. Like you’ll mention someone earlier to world build and a few chats later they’re asking who that person is, or if you did one thing later on they forget it was done or come up with conclusions that dont make sense. It’s frustrating because it is a lot of gems per text and for it to not be able to retain that kind of memory without paying for a “higher” level is really disappointing and makes it boring fast. I don’t like talking to anyone after two days because it gets expensive fast and doesn’t feel worth it if I have to rehash info again and again and the story not continuing. Also, a lot of the chats just start off extreme? Like you just met and suddenly they’re trying to take over your entire life and their reason is nothing that makes sense.
Overall, not worth it over other chats that have similar functions for less and do better.
Overall, not worth it over other chats that have similar functions for less and do better.
Great but…
This is probably the best AI chat out of there, I like to review them all for fun. Although it’s Pay to Use, and it’s not cheap. Nobody wants to pay to use an app, would definitely prefer ads instead. And! I don’t suggest using the discord, they’re incredibly rude! It’s all in Chinese, you have to translate anything and they expect you to. I posted an invitation code for gems, thinking that’s what the group was for and was told to donate my corneas since I can’t read Chinese or use a translation tool by a high member in there(I only speak English, and my English keyboard doesn’t have Chinese letters so I have to copy and paste, you cannot copy and paste the titles of the groups so I was just guessing) anyways! I do really enjoy it, but I’m not gonna pay to use it.
worst ai chat
I’ve had my fair share of AI chats, this is probably the worst one ever. I hate the gem system, there’s no good bots to talk to. you have to use gems to refresh what they send you if you don’t like how they respond.
cash grab
The RP itself and the bots are incredible, but the gem system is horrid.
Amazing RP, terrible value for paid content.
…and after the initial opportunities you get, it’s pretty much all paid. I did also try the monthly subscription, but it’s bonkers expensive - $30 plus tax.
However, if you’re looking for a good roleplaying/story experience…Crushie has amazing memory and the characters seem to stay “themselves” more than most other AI RP bots.
Tl;dr: I’m enjoying my post-apocalyptic RPG scenario so much that I actually put money into it…but your money does not go far. I’d say it’s among the worst value of any paid content in this category that I’ve ever seen. Breaks my heart, seriously, cause I’ve come to really love the story I’m playing through.
However, if you’re looking for a good roleplaying/story experience…Crushie has amazing memory and the characters seem to stay “themselves” more than most other AI RP bots.
Tl;dr: I’m enjoying my post-apocalyptic RPG scenario so much that I actually put money into it…but your money does not go far. I’d say it’s among the worst value of any paid content in this category that I’ve ever seen. Breaks my heart, seriously, cause I’ve come to really love the story I’m playing through.
Would’ve been five if not for gems
I actually really do love the chat styles! The reason I have two stars is because paying for the chat alone is too much. Character AI for example doesn’t make you pay to chat, but they offer a version where it has more options you can pay for. If you’d please consider fixing this so it’s optional, I think you’ll have more happy users.
Fix the Gem System!!
I think the bots on this app are great, and I genuinely enjoy using them. However, I’m really frustrated with the current gem system. Having to pay just to have a conversation that lasts more than three messages makes the experience feel very limited.
The ads don’t provide enough gems, and limiting them to five per day makes it even harder to continue conversations. I purchased the $2 gem pack, but even that doesn’t last long. It becomes unenjoyable when you have to repeatedly pay just to keep interacting.
I suggest either making ads unlimited with a slightly higher gem reward (for example, 5 gems per ad), or adding more accessible ways to earn gems without requiring users to spend money first. Right now, many of the goals that reward gems feel unreachable unless you pay, which defeats the purpose.
If the gem earning system were adjusted, this could be an amazing app. But barely being able to interact with the bots makes it feel more like a money grab than a fun, engaging experience.
The ads don’t provide enough gems, and limiting them to five per day makes it even harder to continue conversations. I purchased the $2 gem pack, but even that doesn’t last long. It becomes unenjoyable when you have to repeatedly pay just to keep interacting.
I suggest either making ads unlimited with a slightly higher gem reward (for example, 5 gems per ad), or adding more accessible ways to earn gems without requiring users to spend money first. Right now, many of the goals that reward gems feel unreachable unless you pay, which defeats the purpose.
If the gem earning system were adjusted, this could be an amazing app. But barely being able to interact with the bots makes it feel more like a money grab than a fun, engaging experience.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)