Review Insights · App Store
Crypto Pro: Live Coin Tracker
Crypto Inc. · 46,480 ratings · ★ 4.7
4.7
★★★★★
46,480 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"been"
5 negative reviews mention this · 24% of all complaints
★★★★★ "Rearrange Favorites - please fix. Rearrange Favorites - please fix. It’s been broken for 3+ years now." - simple.gray
2
"broken"
5 negative reviews mention this · 24% of all complaints
★★★★★ "Rearrange Favorites - please fix. Rearrange Favorites - please fix. It’s been broken for 3+ years now." - simple.gray
3
"work"
4 negative reviews mention this · 19% of all complaints
★★★★★ "Abandoned!. Used to be great but was seemingly abandoned by the developers. No update in 8 months and the widgets haven’t worked in almost as long Update: changed form 2 to 1 star because developers are happy to respond to positive reviews, ignoring e…" - MrHppy
4
"email"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I paid an have been ripped off. I paid good money for 3 miners was getting a steady payout then 3 days ago they all 3 just stopped mining so I’m beat I guess. I email them an get a generated response just a poor app all the way around I want my money back" - Easternshorebilly
5
"update"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Can’t log in after update.. Trash" - hgfdsaqwet
6
"months"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Abandoned!. Used to be great but was seemingly abandoned by the developers. No update in 8 months and the widgets haven’t worked in almost as long Update: changed form 2 to 1 star because developers are happy to respond to positive reviews, ignoring e…" - MrHppy
7
"widgets"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Abandoned!. Used to be great but was seemingly abandoned by the developers. No update in 8 months and the widgets haven’t worked in almost as long Update: changed form 2 to 1 star because developers are happy to respond to positive reviews, ignoring e…" - MrHppy
8
"list"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Something changed. App was fine, now the widget zeroed out all the values so now only price for btc eth and XRP showed at the bottom of the list. Also on the chart the candlesticks aren’t changing when you switch between time frames. The 5m chart looks same a…" - NickerMayne
9
"support"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Where are the developers!?. This app has gotten buggy and hasn’t been updated in over 6 months. I constantly email the support team and they don’t reply. They used to be on top of bugs and get them fixed. Why am I paying for an app that is dead?" - e925
10
"fixed"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Where are the developers!?. This app has gotten buggy and hasn’t been updated in over 6 months. I constantly email the support team and they don’t reply. They used to be on top of bugs and get them fixed. Why am I paying for an app that is dead?" - e925
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Rearrange Favorites - please fix
Rearrange Favorites - please fix. It’s been broken for 3+ years now.
Crypto is dead
Bitcoin not even worth it.
I paid an have been ripped off
I paid good money for 3 miners was getting a steady payout then 3 days ago they all 3 just stopped mining so I’m beat I guess. I email them an get a generated response just a poor app all the way around I want my money back
Can’t log in after update.
Trash
Abandoned!
Used to be great but was seemingly abandoned by the developers. No update in 8 months and the widgets haven’t worked in almost as long
Update: changed form 2 to 1 star because developers are happy to respond to positive reviews, ignoring everyone that’s telling them their app is broken and they still haven’t updated it in 10 months!
Update: changed form 2 to 1 star because developers are happy to respond to positive reviews, ignoring everyone that’s telling them their app is broken and they still haven’t updated it in 10 months!
Something changed
App was fine, now the widget zeroed out all the values so now only price for btc eth and XRP showed at the bottom of the list. Also on the chart the candlesticks aren’t changing when you switch between time frames. The 5m chart looks same as daily… I paid for this?
Where are the developers!?
This app has gotten buggy and hasn’t been updated in over 6 months. I constantly email the support team and they don’t reply. They used to be on top of bugs and get them fixed. Why am I paying for an app that is dead?
Poor performance
Widgets in iOS don’t work properly anymore. Sent many mails to the developer. In past you’d get a swift response… not anymore. Have an annual subscription… disappointing.
seems like something is always broken
It used to crash immediately upon launch (MacOS), now that is fixed but iCloud sync from iPhone to Desktop is broken. Something is always broken and the developer only does the most minimal of maintenance to keep it from totally not working. The developer no longer provides tech support either.
Worthless
The app does not work
Widget is broken
The widget is stuck and no longer updates
Great App but.....
The widgets change with every update and usually do not work correctly on either the iPhone or iPad depending on the update . HOPEFULLY THIS CAN BE FIXED ONCE AND FOREVER!
Cannot register for the account
Cannot register for the account.
Address import broken
BTC and Tezos address import has been broken for months (years?) and no reply from their support email despite paying for the subscription.
Used to be good
It used to be a good app for news. Lately, though, it’s mostly just spam news articles promoting coins that are pump and dump scams.
Stealth mode
Liked this app until I stopped being able to see any of my balances bc my account is in “stealth mode” and there’s nothing in settings that suggests I can undo it. Have to find another place to track now.
Doesn’t show actual price
Complication doesn’t refresh until clicked
Biased listings
Been using this app for a while now and have noticed too many inconsistencies compared to others. They list wrapped currencies at the top, shoving others down the list, and won’t even list certain cryptocurrencies in the top 100, like BONK for example. I’m uninstalling and using a different app, just not worth the biased presentation of the market
Right side panel collapse
Seriously, I cannot collapse a mostly wasted space rleft side menu? Please remedy ASAP with memory protections, will review again.
15 min too slow
A refresh rate of 15 min on a Apple Watch doesn’t work by far for me
Not great
It keeps erasing my entire list of favorite cryptocurrencies!
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)