Review Insights · App Store
cult.fit Gym Workout & Fitness
CureFit Healthcare Private Limited · 2,369 ratings · ★ 4.8
4.8
★★★★★
2,369 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"cult"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Fake marketing. Cult does not make good on its promises (Amazon vouchers etc) that are supposed to be promotional offers. I will be reporting them to the authorities" - travelhugs
2
"issues"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Terribly designed app. Just downloaded the app. I was super excited to explore it but unfortunately it is a very badly designed app. There is just too much going on and the organization of everything is atrocious. There are random Pilates and strength and running…" - miles wert
3
"support"
3 negative reviews mention this · 20% of all complaints
★★★★★ "scammed my money. I bought a cult pass live from the US and it worked for a while but now it’s not working. Their customer support is telling me to ask for refund from apple but apple support says there’s no way to issue a refund. Total scam. Avoid this app …" - imdoom007
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Garbage app, great service
Just copy the ClassPass app guys, it's not that hard. Make the class booking journey the app's central mission; right now it's so hard to find. And please add a map based search, as well as class based search.
Notification Junk!
This app sends me 10 notifications a day and there is no way to turn it off. It’ll also spam you on messages and WhatsApp. Be very careful when sharing your number.
Please remove this app from app store
One of the worst fitness app I have ever used
Fake marketing
Cult does not make good on its promises (Amazon vouchers etc) that are supposed to be promotional offers. I will be reporting them to the authorities
Terribly designed app
Just downloaded the app. I was super excited to explore it but unfortunately it is a very badly designed app. There is just too much going on and the organization of everything is atrocious. There are random Pilates and strength and running workouts under yoga and meditation section, and there are some workouts that I see on the web that I cannot see the app, and vice versa. Not clear what’s a program and what’s a collection. There is no way to heart, like or save a program so you can come back to it later. App and web dont sync. And the list of issues goes on and on.
scammed my money
I bought a cult pass live from the US and it worked for a while but now it’s not working. Their customer support is telling me to ask for refund from apple but apple support says there’s no way to issue a refund. Total scam. Avoid this app altogether.
Did not give Amazon voucher
I signed up for cult and they said an Amazon voucher would be given. However they don't send any communication about it. Plus the voucher is completely hidden in the app. So they are actively trying to prevent you from getting the voucher. Thieves!!
Bad app
Very bad app ,in the name of help support they have a section which always throw errors such as bad request,there doctors did not join scheduled calls.
Too many texts!!!
I haven’t gotten a chance to look at the app much yet, but I’m really sick of you guys sending me 2-3 texts per day and emails. I don’t really care what your app is about now. Deleting.
Is it a fitness centre or a restaurant
This app is completly for food lover not for fitness freak. Seems like this is new kind of restaurant marketing with delivery options available.
App fail to open
Failing to open on iphoneX. Crashes as soon as I click the icon. Is the fix coming soon?
Worse app, deducted my money
They deducted my Money but not showing any orders. Giving 400 error. Should be deleted from app store asap.
App is getting frozen on iPhone 11
The concept behind the app is wonderful but there are technical issues that needs to be resolved which makes the app freeze and unable to join live class quickly.
Lack of support
The app doesn’t have the option to cast the sessions on tv via chromecast and is a hassle to workout on mobile or laptop. The issue has been raised since 2018 but seems like it hasn’t been fixed ever since.
Login issues
Hi, I am not able to login. There’s an error in selecting country code and moving forward. Even the Facebook login is not working
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)