Review Insights · App Store
Cup Heroes
Voodoo · 81,930 ratings · ★ 4.5
4.5
★★★★★
81,930 ratings
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Top complaints - extracted from 63 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
45 negative reviews mention this · 71% of all complaints
★★★★★ "Used to be better. Ads are horrible, all the stuff added just makes the game cumbersome, liked it better when I played it years ago." - Qyotu
2
"money"
14 negative reviews mention this · 22% of all complaints
★★★★★ "Basically a SCAM. Used to be good years ago now they made it so you can’t even get rewards from a level you beat before. Making it almost impossible without money for you to actually level your stuff and progress through the game. As well so many forced ads …" - Heroic spectre
3
"progress"
11 negative reviews mention this · 17% of all complaints
★★★★★ "Ads, bugs, and nagging. It’s fun for the first few levels but man do the ads get annoying. There are some game breaking bugs that ruin your progress. Constantly nags you about battle passes and buying characters. Last but not least if you stop playing for a few d…" - Eat With A Spork
4
"every"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Issues. Every time game kicks me out and sometimes I have to start all over at the beginning please help me" - michiganroc
5
"level"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Ads, bugs, and nagging. It’s fun for the first few levels but man do the ads get annoying. There are some game breaking bugs that ruin your progress. Constantly nags you about battle passes and buying characters. Last but not least if you stop playing for a few d…" - Eat With A Spork
6
"play"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Used to be better. Ads are horrible, all the stuff added just makes the game cumbersome, liked it better when I played it years ago." - Qyotu
7
"watch"
9 negative reviews mention this · 14% of all complaints
★★★★★ "Basically a SCAM. Used to be good years ago now they made it so you can’t even get rewards from a level you beat before. Making it almost impossible without money for you to actually level your stuff and progress through the game. As well so many forced ads …" - Heroic spectre
8
"getting"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Terrible customer service. Avoid game with customer support via discord. Getting banned from it and there is no way to get things fixed on your account." - Jerry2989
9
"forced"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Forced ads.. Forced ads ruin the game." - Kylergreen
10
"update"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Lots of changes (a work in progress). The game is good and all- but bug fixes and updates every week - leave the thing even more buggy and frankly hard to enjoy." - Nosotrozzz
11
"rewards"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Deleting app.. Ads keeps bugging out so I deleted the game, can’t even get my rewards done" - Lilsm0k3yyy
📋 All 63 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Issues
Every time game kicks me out and sometimes I have to start all over at the beginning please help me
Deleting app.
Ads keeps bugging out so I deleted the game, can’t even get my rewards done
Terrible customer service
Avoid game with customer support via discord. Getting banned from it and there is no way to get things fixed on your account.
Forced ads.
Forced ads ruin the game.
Basically a SCAM
Used to be good years ago now they made it so you can’t even get rewards from a level you beat before. Making it almost impossible without money for you to actually level your stuff and progress through the game. As well so many forced ads even right after you watched an add
What happened?!
Haven’t play for a while, came back and now i’m level 1 again. Lost all my gears.
Beware: Total Fraud
Cool game concept and I was really enjoying it, up until I realized that there are forced loss mechanics. For instance, there’s a feature called “infinite waves” where you fight endless waves of enemies to survive as long as you can. The waves get progressively harder, and the longer you survive, the better the rewards. I had gotten lucky with my draws and built my hero up stronger than I ever had before, like I was doing 300b damage to guys with like 2b HP. I made it to wave 39 and was still 1 shot killing everything I encountered. Then all of a sudden, wave 40 the game throws 1 enemy at me 1000s of times stronger than the last wave I had just 1 hit killed. He had something like 40 trillion hp and immediately 1 shot me over 60% dodge. I resurrect, same thing. I resurrect a final time, same thing. Probably the most blatantly forced loss in a game I have ever seen. Like the idk if the devs made any effort at all to conceal that fraud. There are other ways the game forces losses too, but this was the one they were most shameless about.
TLDR: It can be a fun to play game for a little while, but don’t plan on it being a long term/competitive game to invest time in to and DO NOT spend any money. The game mechanics are rigged to guarantee that you will lose in several different ways. Aside from it being a complete waste of money, this is scummy practice and should not be rewarded with anyone’s business.
TLDR: It can be a fun to play game for a little while, but don’t plan on it being a long term/competitive game to invest time in to and DO NOT spend any money. The game mechanics are rigged to guarantee that you will lose in several different ways. Aside from it being a complete waste of money, this is scummy practice and should not be rewarded with anyone’s business.
Worst game
Bro this is the worst game ever I’m never playing this game btw I hope y’all know they do so much damage it’s not fair
one star to match the flag of israel since this game was clearly made in tel aviv
benjamin netanyahu green-flagged this game
Percent chances are rigged
The combat is so unfair it’s actually funny. The percentage chances of skills make no sense and are not accurate. Great game if you lack a brain though
Bad
Do not recommend, since update v3.0 the game has become pay to win and unnecessarily hard. They nerfed the hero’s and you can no longer grind to upgrade things, but yet the levels are stupid hard and can take forever to beat just one level, unless you buy upgrade equipment.
Pay to win scam
Not worth getting. They can revert your progress at any time under the excuse that “it’s a new update that encourages grinding” but in reality it’s pay to progress now. I’ll probably get laughed at in the dev discord like others have too for criticizing the “update”
Crashes
Crashes every other wave…
Didn’t receive in app purchase but charged anyway!
I made two in app purchases for 5 dollars each. While I received the first one the second one stated that they were verifying my purchase with the App Store. I waited until the charge officially went from pending to through and still didn’t receive the goods I bought! So disappointing and I had to go request a refund through the App Store now. There’s not even a way to contact the app developers and let them know I didn’t receive my purchase!
Awful
I bought the no ad option and i still have ads. What a joke and a waste. Do not play or waste your money
Old progression lost
My son and I used to play this a lot lost it when I changed my phone found I lost all our characters I’ll still play just very disappointed
Game Just Resseted
I was on level 68. Was playing and all of a sudden. The game crashed and erased all my data. Every time I open it, it starts from the beginning. All my progress has been lost
Removed
I had the green bow and arrow chick, but she got removed
Would rate higher if it wasn’t…
The game is a total scam, watch 100 videos or pay money to move forward.
I hope you enjoy watching ads
This game would have a solid 4 star or better rating in my book except that you are going to spend far more time watching ads than playing the game. By a ratio of 2 or 3 to one. The ads are “optional” but the game very quickly escalates in difficulty so that you’re either paying actual money, or you’re watching literal minutes of ads per round in order to play. Ironically, the ads feature games that are actually ad free.
Use to be good, updates killed it
If you value your money don’t play this game, that’s the only way you will progress after a certain point, don’t waste your time
Can’t skip tutorial
Can’t skip tutorial so I deleted it the game.
ADS ARE DIFFERENT
Several of the adds portray the use of a cannon to shoot bullets instead of the cup mechanic. THE CANNON IS NOT IN THE GAME
Stupid ads
Game is fun, but I quit because I was getting forced ads multiple times mid campaigns. Had to hit the X 7-8 times to get out of them. So annoying that they interrupt the flow of the game for an ad that if you close out, you lose the progress from the previous wave. Deleting the app.
Ad wars is more like it.
Added the App 3 days ago. But it’s just a vehicle to cram ads down everyone’s throat. I don’t mind ads. But you use the technique of showing the same ad 4 to 6 times in a Loop. I imagine you charge advertisers by number of plays and duration. I just deleted the app and won’t be back. Started out as a nice diversion. But ultimately a waste of time. Zero Stars.
I watched a add...
So I wa playing your game mob battle or whatever and then this add pops up and icant exit it!!! I cant click the x because it doesn't even work. Lease fix it.
Broken
The ads are so broken. I have to restart the game to exit the ads. It’s not even that good of a game so after a few times it’s like, why bother?
Fun game terrible ads
Was enjoying the game had a few days in and decided i would pay to remove the adds purchased and confirmed in the app still get adds for anything I wanted to do do not be fooled and pay to remove the adds
Update
Ever since the update with the card packs instead of the chests it is very hard to get gear or upgrades to gear without spending hundreds of dollars. They want $30 to make a single piece of S grade equipment. All of my progress since this update is completely halted as I have all equipment yellow and a few pieces red but can no longer gain enough pieces to make any actual progress. If reverted to the original concept with chest rewards for passing stages that give gear and upgrades would change to 5 stars
Anuncios
Demasiados anuncios arruinan la experiencia
Way too many ads.
As much as it’s nice to play and it is. Idea is adorable graphics are great
I fail to understand the concept of ads before a game begin. I get 4 pop ups as soon as the app loads (before you see the main screen) and right after an ad. Seriously?! At least let me load a level. Enjoy the gaming experience. I’m just working for you to earn your income with endless ads viewing. Sick and tired of this.
I fail to understand the concept of ads before a game begin. I get 4 pop ups as soon as the app loads (before you see the main screen) and right after an ad. Seriously?! At least let me load a level. Enjoy the gaming experience. I’m just working for you to earn your income with endless ads viewing. Sick and tired of this.
Cash grab rigged game
Literally can’t get past waves no matter what I do, and there’s ads and offers in my face every second. Just another slop cash grab game
Lies
Lies on the ad
Playability decreasing with each update.
I’ve given you all the benefit of the doubt since the 3.07 update. You have made the game so much harder. Your “rewards” in the infinite waves of promoting us to the next level before we even complete the current level is still leading to us getting one shot at level 1 on a regular basis. It’s been 2 months and it still isn’t fixed. This used to be an awesome game. Now it makes me sad.
Illegitimate
Repeating completed levels is completely useless, does not give loot, you just hit a wall.
Its bad.
Used to be a good game. Complete trash now.
Ads even after you pay
Fun game too ad heavy. Even after you pay for no ads. There’s ads
Game was ruined
I’ve been playing this game for over a year and it went through a major rework recently that halved my progress in the name of “balance”. So be warned, if you put months and month of time, effort, and money into this game, the devs might reset all your progress “just because”. Just know you’re getting into a game that will not reward you for your time. Any strategies we figure out to beat the raid bosses just gets immediately nerfed or removed, which sucks. Devs just don’t know what to do with their game which is a shame. They had a good thing but as usual greed and ignorance ruined it.
Every ad forces an app crash
Every ad has no way to close. You must force crash the app and restart to get past. It’s pretty bad.
Even after you force restart, if you pay for ad free. They still show you ads. There is no excuse.
Even after you force restart, if you pay for ad free. They still show you ads. There is no excuse.
New update made the game worse
I used to play this game daily and would pay actual money to purchase packs and bonuses and whatnot. After the new massive update, there’s no point. It’s all sizzle and no steak. Those of us who supported this game in the past are effectively being told to just deal with the fact that much of our in-game progression has been reversed or eliminated entirely.
This *was* a great game. Now it’s just a cheap cash grab by the new devs.
This *was* a great game. Now it’s just a cheap cash grab by the new devs.
Don’t Waste Your Time
Horrible Game. Money Grab & Ad simulator
No-ads upgrade bs
If you’re going to sell an upgrade called no-ads; I you would think there won’t be anymore ads
Ads
This game has an atrocious amount of ads all geared at getting your money. Make a good game and drop the ads. It’s stupid.
Game ruined
They ruined the game in the latest big update. The game is no longer playable without paying a ridiculous amount of money. What once was a top game on the App Store is now nothing but classic greed. Do not download.
Used to be better
Ads are horrible, all the stuff added just makes the game cumbersome, liked it better when I played it years ago.
Ads, bugs, and nagging
It’s fun for the first few levels but man do the ads get annoying. There are some game breaking bugs that ruin your progress. Constantly nags you about battle passes and buying characters. Last but not least if you stop playing for a few days you get removed from the guild you created.
Review
Kinda fun still as a time passer, but really hard to progress. Everything that costs diamonds shot up in price, and it’s harder to get diamonds. Everything that costs gold is dirt cheap and almost nothing is purchasable for gold.
Lots of changes (a work in progress)
The game is good and all- but bug fixes and updates every week - leave the thing even more buggy and frankly hard to enjoy.
Trash
The game is OK, at best. I feel like the percentages are way off. The enemies are way too OP. Its not enjoyable. Just like every game out there, its PTW. Btw, that means, Pay To Win.
Fun at first but…
I got pretty far but I feel like I only got where I am because I hit every optimal skill the levels before. Now I can’t even kill one enemy on wave 2. There are still ads to get better items (if you don’t get them you’re crippled for the run.) I definitely hit the pay wall and now I’m out.
+ 13 more in the clipboard copy
Sentiment summary
87%
Positive (4-5★)
5%
Neutral (3★)
8%
Negative (1-2★)