Review Insights · App Store
DAZN: Stream Live Sports
DAZN Limited · 600,969 ratings · ★ 4.7
4.7
★★★★★
600,969 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
25 negative reviews mention this · 32% of all complaints
★★★★★ "Subscription. I been trying to cancel the membership for over a year and they make it so difficult for people to cancel and now not only can’t cancel I got a price increase they are stilling peoples money" - manuel13san
2
"cancel"
23 negative reviews mention this · 29% of all complaints
★★★★★ "Subscription. I been trying to cancel the membership for over a year and they make it so difficult for people to cancel and now not only can’t cancel I got a price increase they are stilling peoples money" - manuel13san
3
"money"
15 negative reviews mention this · 19% of all complaints
★★★★★ "Subscription. I been trying to cancel the membership for over a year and they make it so difficult for people to cancel and now not only can’t cancel I got a price increase they are stilling peoples money" - manuel13san
4
"fight"
14 negative reviews mention this · 18% of all complaints
★★★★★ "Bad. Live fights constantly buffer. Saved fights won’t even load. Charge to much when you already pay subscriptions." - 4 star 4 REAL
5
"year"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Subscription. I been trying to cancel the membership for over a year and they make it so difficult for people to cancel and now not only can’t cancel I got a price increase they are stilling peoples money" - manuel13san
6
"watch"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Expensive. I only use DAZN to watch boxing and it’s too expensive" - nava831
7
"scam"
12 negative reviews mention this · 15% of all complaints
★★★★★ "Scam. This app is a scam do not subscribe. Just find another way to watch whatever you want to see. This app will scam you." - kahdxi
8
"dazn"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Expensive. I only use DAZN to watch boxing and it’s too expensive" - nava831
9
"cancel subscription"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Why is it so hard to cancel subscription. Two months ago I canceled my subscription, couldn’t afford it anymore. Why am I still being charged $30 a month… I can not afford this subscription." - Doug 7707
10
"service"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Bad service. Freezing constantly. Not able to enjoy boxing" - Chino 55034
11
"month"
9 negative reviews mention this · 11% of all complaints
★★★★★ "bs all. This app sucks doesnt even have a phone number to talk to anyone they have charged me 2 months in a row now even after talking tona so called live agent. Terrible" - Joal305
12
"monthly"
9 negative reviews mention this · 11% of all complaints
★★★★★ "Awful Subscription. Don’t buy this subscription, I used it once and canceled after a month. The video is awful and the streaming service sucks. I now am still getting billed monthly and I canceled it last year because there is a contract to pay up to a year. S…" - jdawg996
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
bs all
This app sucks doesnt even have a phone number to talk to anyone they have charged me 2 months in a row now even after talking tona so called live agent. Terrible
Subscription
I been trying to cancel the membership for over a year and they make it so difficult for people to cancel and now not only can’t cancel I got a price increase they are stilling peoples money
Apple TV sign in problem
You cannot sign in on Apple TV if you used 'Sign in with Apple' during app signup. The price is much higher than what’s being offered and there’s no way to cancel mid-subscription. This is digital robbery, stealing people’s hard earned money.
Bad
Live fights constantly buffer. Saved fights won’t even load. Charge to much when you already pay subscriptions.
Boxing
Box not a good app
Bad service
Freezing constantly. Not able to enjoy boxing
Expensive
I only use DAZN to watch boxing and it’s too expensive
Scam
This app is a scam do not subscribe. Just find another way to watch whatever you want to see. This app will scam you.
悪質で不具合が多い
フリートライアル申し込んだつもりが訳分からんPPVもセットになった。分かりづらい悪質なUI。
日本でアカウント作ったから所在地は日本になってるけどアメリカに住んでるからアメリカのコンテンツが表示されるも、クリックしたらあなたの地域では観れないと。日本の観ようとするとそれもダメ、VPNもブロックするから何も観れない。ゴミアプリ
日本でアカウント作ったから所在地は日本になってるけどアメリカに住んでるからアメリカのコンテンツが表示されるも、クリックしたらあなたの地域では観れないと。日本の観ようとするとそれもダメ、VPNもブロックするから何も観れない。ゴミアプリ
Dazn is ripping me off
We is all the good fight ppv
Billing
The billing process is definitely janky, I cancelled they said will it’ll cancel in a year, I said oh well I don’t mean for that to happen (all through email), so they are still charging me 44.99 and they try to do it twice a month. I am on the line with my bank bc there’s no way this is going to keep happening…I’m disputing it! Oh and the number is not valid
They deceived me
I subscribed for a month and it turns out that they subscribed me for a year this is very frustrating deceptive I just wanted to enjoy a soccer game I only watched 2 times I am very angry
Subscription
Why is it so hard to cancel my subscription? I shouldn’t have to look all over the app to do something so easy
ShowTime
Stop trying to force people to subscribe just to watch a fight!!!
Why is it so hard to cancel subscription
Two months ago I canceled my subscription, couldn’t afford it anymore. Why am I still being charged $30 a month… I can not afford this subscription.
Doesn’t let you cancel subscription
They make you type your password in at the end of hitting continue it keeps saying wrong password.
Awful Subscription
Don’t buy this subscription, I used it once and canceled after a month. The video is awful and the streaming service sucks. I now am still getting billed monthly and I canceled it last year because there is a contract to pay up to a year. Stupid, no one should be hooked to something without first month test run. DONT BUY A SUBSCRIPTION SAVE YOUR MONEY.
Scam
Spoke to a representative, Ashwin, who literally refused to handle the issues at hand and even arguing with me for wanting to leave a review on a horrible experience. This is not a great custom service nor app. Unacceptable service
Thieves!!!
I'm flabbergasted!!! I canceled my DAZN membership and they're still taking my money monthly until November! How does that work? That is theft. To tell me it's canceled but you will take my money anyway!
Scam
Beware they are deceiving and will try to charge you for something you don’t want . Currently disputing all charges with my bank now . I don’t like companies who conduct bad business .
To much money
Over charging
Keeps getting worse
The concept was great. The execution has been terrible and keeps getting worse. Some of the PPV cards are total jokes.
Bs
Will not allow me to cancel the pointless subscription
theyll auto bill you
Sick of seeing charges to account, just want unsubscribe
Minimum term
Make sure you read into it I’m locked in for a year
Not good
The app never works properly
Paying money
I have to pay to watch some games
VPN detection broken
They block you even if you're just using an esim. Can't connect in the country I am physically in. Trash.
Penny grabbers
It’s too difficult to just get a ppv, prices keep going up and quality goes down, the recent fight with Moses Itauma was a disgrace where you were trying to get me to sign up for a 12 month. I don’t want a subscription, I just want to pay for the fights that you make exclusive, why should I have to log back in to the website to cancel the subscription every time. Its irritating
Not able to cancel service
I been trying to cancel so they can stop taking payment out my account. And it’s no customer service or support to talk with.
Scammers
DAZN has a policy that they charge you for your entire subscription for whatever the length of your subscription even after you cancel.
The year sub may seem like a deal but unless you plan to use it don’t do it! You will be out of a lot of money like me.
Don’t be an idiot like me and avoid this like the plague and don’t get got with the allure of watching a PPV or two and then getting out!
The year sub may seem like a deal but unless you plan to use it don’t do it! You will be out of a lot of money like me.
Don’t be an idiot like me and avoid this like the plague and don’t get got with the allure of watching a PPV or two and then getting out!
BEWARE !!!!!! 😡😡
This app is charging me for an ANNUAL monthly subscription!
I NEVER signed up for that!!!
I only purchased ONE fight for the month! Now this company refuses to cancel my “annual membership” charges! These deceitful people lock you into a year worth of charges!
If this happens to you, report your card as lost and write a negative review to warn others!
We work hard for our money just so these people can manipulate u into a year’s membership!
I NEVER signed up for that!!!
I only purchased ONE fight for the month! Now this company refuses to cancel my “annual membership” charges! These deceitful people lock you into a year worth of charges!
If this happens to you, report your card as lost and write a negative review to warn others!
We work hard for our money just so these people can manipulate u into a year’s membership!
Cost
Price for DAZN to high. Then we still have to pay for ppv not right
Read 7 Trial Agreement
Monthly payments with a year subscription without being able to cancel at anytime is a rip off. Please use only the free trial and cancel immediately. Not worth the monthly charge when you still need to purchase main events. Be aware!
Scammy Company
What company requires a 30 day notice to cancel a streaming subscription? DAZN does.
I was charged $35 for the service period from 4/1 to 5/1, even though I canceled my recurring subscription on 3/31.. and they still wouldn’t refund it.
DAZNs scammy policies are designed to squeeze extra charges out of customers. The app itself might be fine, but the billing practices completely ruin the experience.
I was charged $35 for the service period from 4/1 to 5/1, even though I canceled my recurring subscription on 3/31.. and they still wouldn’t refund it.
DAZNs scammy policies are designed to squeeze extra charges out of customers. The app itself might be fine, but the billing practices completely ruin the experience.
Excess charges
Just realised DAZN has been billing me for months, didn’t subscribe and no easy way to unsubscribe.
Cant get games
Paid for service cant watch a Single game . Cant cancel had to cancel
Card . Sent request for help no reply Beware
Card . Sent request for help no reply Beware
Malo
Mala
NHL TV DOES NOT SHOW IN SEARCH!!
I subscribe only to watch NHL TV and the Los Angeles Kings. They show as my favorites, but the games do not show on any search. Or live Tv when the games are playing live!
Why????
Why????
Terrible App
Besides the constant buffering and pausing, they will double charge you and then act as if they don’t see the charge on their end. They won’t do anything even after showing them your bank statements and all. Only way you get your money back is to call your bank and have them deal with it and after the investigation you’ll get it back.
Scam artist
They know what they’re doing when they have ppl sign up for a subscription you can’t cancel lol
Engaño
Estafa no sirve
I need a refund of my money you keep going in my account without my permission
Stop going into my account without my permission. I do not have you on my TV or phone.
Completely Unacceptable
I got the app and a subscription for WTA. Not only do they not show most of the courts, meaning you don't get to see most of the matches, when I went to cancel my subscription, they said "it's annual, so I'd have to pay the rest of the year". Even though I cancelled within two weeks. Honestly completely unacceptable and frankly disgusting behavior. I truly don't care about policy, it's not even been a month and your service is not delivering what it said it did: WTA Tennis. So disappointed.
Partidos
No me deja ver el Madrid en mi primer día no se porque solo las estadísticas pero no el partido
Leo Messi
So bad this App
Thieves
I recently cancelled my subscription and was charged again..
Buena pero mala
Deberían de pasar todas las ligas estamos artos de pagar una aplicación por liga
Awful
Impossible to unsubscribe
Me parece un robo
44 dólares mensuales me parece un robo. Quitaron la mitad de los derechos de la liga de campeones a VIX para cobrar el triple.
+ 29 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
6%
Negative (1-2★)