Review Insights · App Store
Deliveries Package Tracker
goo-mobile · 11,398 ratings · ★ 4.8
4.8
★★★★★
11,398 ratings
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Top complaints - extracted from 44 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"tracking"
20 negative reviews mention this · 45% of all complaints
★★★★★ "Nothing. They just don’t seem to understand what “tracking” means." - Spiritgb666
2
"doesn"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Worthless. Doesn’t update much at all. UPS and FedEx will notify you about changes long before this app will. Lousy UI. The cards are monstrous, you can’t even see 2 deliveries in one screen, the most important info is either tiny or non-existent wh…" - dottroy
3
"package"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Garbage. I have to pay to track more than one package and I can’t even label them? I don’t think so. Immediately deleted." - Wyatthw
4
"work"
8 negative reviews mention this · 18% of all complaints
★★★★★ "Buggy. Paid for premium USPS tracking does not always match what usps.com has even after refresh also adding and removing tracking items does not always work" - Dwg89
5
"delivery"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Unbelievable. Wanted to refuse delivery and asked to sign for delivery..FedEx dropped off box and left. Sad service ." - JorGal74
6
"fedex"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Unbelievable. Wanted to refuse delivery and asked to sign for delivery..FedEx dropped off box and left. Sad service ." - JorGal74
7
"usps"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Buggy. Paid for premium USPS tracking does not always match what usps.com has even after refresh also adding and removing tracking items does not always work" - Dwg89
8
"number"
6 negative reviews mention this · 14% of all complaints
★★★★★ "F-. This app is not bad but it’s asking to buy premium for adding more than 1 tracking number and also the privacy policy has an error 404, not comfortable giving my tracking details to someone who won’t even tell me what they do with them. (ve…" - Brxckm
9
"tracking number"
6 negative reviews mention this · 14% of all complaints
★★★★★ "F-. This app is not bad but it’s asking to buy premium for adding more than 1 tracking number and also the privacy policy has an error 404, not comfortable giving my tracking details to someone who won’t even tell me what they do with them. (ve…" - Brxckm
10
"numbers"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Abandonware. Avoid.. I originally had high hopes for this app, after talking with the developer and being persuaded that he wanted to fix some of the inherent design issues as well as some bugs (currently app does not always recognize tracking numbers from the …" - cao-2000
11
"tracking numbers"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Abandonware. Avoid.. I originally had high hopes for this app, after talking with the developer and being persuaded that he wanted to fix some of the inherent design issues as well as some bugs (currently app does not always recognize tracking numbers from the …" - cao-2000
12
"useless"
6 negative reviews mention this · 14% of all complaints
★★★★★ "Worthless. Doesn’t update much at all. UPS and FedEx will notify you about changes long before this app will. Lousy UI. The cards are monstrous, you can’t even see 2 deliveries in one screen, the most important info is either tiny or non-existent wh…" - dottroy
📋 All 44 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
iPhone 12 mini
Box
Love
I love it
Unbelievable
Wanted to refuse delivery and asked to sign for delivery..FedEx dropped off box and left. Sad service .
So greedy
Well done
Garbage
I have to pay to track more than one package and I can’t even label them? I don’t think so. Immediately deleted.
Nothing
They just don’t seem to understand what “tracking” means.
Buggy
Paid for premium USPS tracking does not always match what usps.com has even after refresh also adding and removing tracking items does not always work
F-
This app is not bad but it’s asking to buy premium for adding more than 1 tracking number and also the privacy policy has an error 404, not comfortable giving my tracking details to someone who won’t even tell me what they do with them. (very sus)
App is barely usable
Charges you a monthly subscription but barely even works half the time lol
My shirt
My address 3902 Forest Hill Ave Richmond va 23225 apt 9 b
Buggy and clunky.
Not a great app. I couldn’t delete or archive any deliveries so I just had a ton of already delivered packages cluttering up the Home Screen on the app. Had some other bugs as well, and was always about a day behind the curve on the actual status of the packages. Waste of money.
You have to pay
Just get USPS OR UPS OR FEDEX
Abandonware. Avoid.
I originally had high hopes for this app, after talking with the developer and being persuaded that he wanted to fix some of the inherent design issues as well as some bugs (currently app does not always recognize tracking numbers from the clipboard).
Long story short, I paid $9.99 for a year subscription and I regret that decision. App continues to be broke, and developer is ghosting me.
I would avoid this app. Sadly there are no decent app alternatives for unified tracking any longer, so good luck.
PREVIOUS REVIEW
I really wanted to like this app, despite the fact you can only add ONE, yes ONE tracking number before having to pay. Here are the things that really need improvement before I would consider paying for the app: 1. The info cards are HUGE. Please, consider using the real estate more wisely. Some single cards take up more than half the screen on an iPhone 14 Pro Max. This is crazy. 2. The info cards do not display the most important info! For instance, USPS first class packages say "Arriving on Time", but do not indicate the expected date! You can go onto the USPS website and it will show the expected date. Also, it does not say what type of service like First Class or Priority Mail. Lastly, why is the description I add to identify the item so small, and yet the USPS Logo and name so HUGE? 3. And the ads and subscription price. I can understand ads. I can understand limiting the number of items. But to have both and then ask $9.99 per year to get rid of them is too much to ask. I'd pay MAYBE $4.99 per year, but only if some other serious issues are fixed. 4. Alternatives are an app called "Deliveries", but unfortunately they dropped support for FedEx, so of limited usefulness. You can try the app “Shop”, but it tries to do too much other stuff. I have resorted to just using the individual UPS, FedEx, and USPS apps at the moment.
Long story short, I paid $9.99 for a year subscription and I regret that decision. App continues to be broke, and developer is ghosting me.
I would avoid this app. Sadly there are no decent app alternatives for unified tracking any longer, so good luck.
PREVIOUS REVIEW
I really wanted to like this app, despite the fact you can only add ONE, yes ONE tracking number before having to pay. Here are the things that really need improvement before I would consider paying for the app: 1. The info cards are HUGE. Please, consider using the real estate more wisely. Some single cards take up more than half the screen on an iPhone 14 Pro Max. This is crazy. 2. The info cards do not display the most important info! For instance, USPS first class packages say "Arriving on Time", but do not indicate the expected date! You can go onto the USPS website and it will show the expected date. Also, it does not say what type of service like First Class or Priority Mail. Lastly, why is the description I add to identify the item so small, and yet the USPS Logo and name so HUGE? 3. And the ads and subscription price. I can understand ads. I can understand limiting the number of items. But to have both and then ask $9.99 per year to get rid of them is too much to ask. I'd pay MAYBE $4.99 per year, but only if some other serious issues are fixed. 4. Alternatives are an app called "Deliveries", but unfortunately they dropped support for FedEx, so of limited usefulness. You can try the app “Shop”, but it tries to do too much other stuff. I have resorted to just using the individual UPS, FedEx, and USPS apps at the moment.
My parcel delivery time????
Would you please let me know when I’m having my Parcel delivered because yesterday I haven’t received anything plus I just found a note by my door without ringing the door bill, so you please kindly let me when and where is my parcel delivered thank you 🙏
No worth the download
You can on use 1 tracking number, if you want to use more tracking number you have to subscribe.
Dear: UPS,Why my package haven’t been shipped.I wanted
I wanted all day today.11-05-2023. The time is 05.00PM.
Worthless
Doesn’t update much at all. UPS and FedEx will notify you about changes long before this app will.
Lousy UI. The cards are monstrous, you can’t even see 2 deliveries in one screen, the most important info is either tiny or non-existent while unnecessary info takes up all the space, dates are dates not how many days away requiring you to do the math, etc.
Buggy. More info usually doesn’t work, tap tap tap all day and it does nothing.
It doesn’t recognize many FedEx tracking numbers as tracking numbers.
The widget is totally useless. Everythig is “In Transit” all the time and it shows the tracking number rather than your description.
The “intelligence” feature is just an average expected date of delivery. It’s simple math, not intelligence.
Lousy UI. The cards are monstrous, you can’t even see 2 deliveries in one screen, the most important info is either tiny or non-existent while unnecessary info takes up all the space, dates are dates not how many days away requiring you to do the math, etc.
Buggy. More info usually doesn’t work, tap tap tap all day and it does nothing.
It doesn’t recognize many FedEx tracking numbers as tracking numbers.
The widget is totally useless. Everythig is “In Transit” all the time and it shows the tracking number rather than your description.
The “intelligence” feature is just an average expected date of delivery. It’s simple math, not intelligence.
No help from USPS
Minimal service! Item mailed on 9/12. No info since 9/13. Today is 9/18. This Item should be in California today. Totally unacceptable service. You offer three kinds of music for me to listen to on the phone. Who needs this? How about better tracking and better service!!!!
Subscription scam！
Unfortunately this is a scam app. Instead of doing the right thing and charging a one time
Fee to own the app, this scam tries to bill you monthly letting you only track one package at a time, then charges you more if you want to track additional packages.
Everyone is so sick and tired of these sub scam apps. Charge one upfront cost and support you app!
Fee to own the app, this scam tries to bill you monthly letting you only track one package at a time, then charges you more if you want to track additional packages.
Everyone is so sick and tired of these sub scam apps. Charge one upfront cost and support you app!
I’m deleting this app
Pain in the butt to manually add my individual tracking numbers.
Useless - delayed data
Tracking for me is delayed every time. I will get a package and tracking app updates hours later. Seems to be all carriers and even a reload shows still in transit while package is in my hand. Data never matches the location displayed on shipping company web site. Sadly i paid for premium. Love the design, but not good because of delayed data.
Doesn’t work anymore
I paid for this app to be add free and now since it changed names it doesn’t work at all anymore. I just get a loading screen. Tried to submit a form through the App Store repost a problem but it won’t let me.
Waste of money
Zero updates or notifications. I just wasted money on the premium version
Total Rip-off
I purchased the ad-free premium version of this app not too long ago only to now find the app I paid for now will work as is until August 2023 since they’ve since gone to the greedy subscription based pricing that all of the other parcel tracking applications have gone to.
What absolute and total crap. Greedy greedy greedy greedy developers!!
I’m about ready to switch out to a flip phone anymore. These god forsaken mobile apps are pretty much all subscription models now. Like, what am I supposed to do, spend hundreds of dollars a year on app subscriptions?
No good greedy developers.
What absolute and total crap. Greedy greedy greedy greedy developers!!
I’m about ready to switch out to a flip phone anymore. These god forsaken mobile apps are pretty much all subscription models now. Like, what am I supposed to do, spend hundreds of dollars a year on app subscriptions?
No good greedy developers.
You have to pay
You have to pay for more than one tracking, meh, is better “route”
Doesn’t work for USPS at all
I had a bunch of packages mailed from China to the US. It worked for UPS tracking numbers, but it says “no data” for all the USPS tracking numbers, even after the packages were delivered.
Spaces in usps tracking
Add to your code to replace blanks with “”.
The predicted delivery time is silly
Why ask for tracking numbers then not use the carriers predicted delivery date. Basing it off of industry averages for deliveries in my area is silly.
Not what I expected
I thought this would be like UPS and tell you when a package is on its way but in reality you need to put in the tracking numbers.
No Amazon
This app doesn’t provide tracking for Amazon deliveries.
Terrible app. Can’t get it to update and tell me where the package is.
Can’t get it to update and tell me where the package is.
Didn’t tell me it arrived
Downloaded both UPS app and this tracker app. When my UPS package arrived it immediately told me it arrived on UPS. However this tracker did not acknowledge any arrival. I waited for quite awhile but no delivery msg. So it’s easier to have separate accurate trackers that work then an all in one that doesn’t. If the package delivery msg is immediate than I can call a neighbor to pick it up till I get home. With all the porch thefts about, timely messaging is what I want.
Doesn’t Work
Tried app and hoped it would be a good solution to track the mini shipments I receive. As soon as I purchased the app it stopped working. I deleted and reinstalled several times crashing every time. A waste of money.
Piece of junk
I have 3 shipments coming via DHL. I tried all 3 on this useless app and each one came up as “can’t find probably has not shipped”. Very interesting because when I enter the same tracking codes on the DHL site, each one shows they’ve been shipped and where they are in transit. Was looking for 1 app that I could use for all my shipping tracking, DHL, UPS, FedEx. instead of having to go to each site individually. It ain’t this piece of junk.
Don’t use
Allowing 1 tracked package and then charging to view tracking of any addtl packages is LUDICRIS!!!! Don’t use this app!!!
Doesn’t update to match tracking
I thought this would be a good solution for having to use several different shipping apps, but there are a few annoyances and a fatal flaw.
As to why this app was designed with one shipment per page, while there’s a gigantic blank space under each page baffles me. Every other shipping app provides a list you can tap to see details, and there was no reason to reinvent that wheel.
The flaw that makes this app virtually useless is that is does not consistently update when a shipment receives new information. I assume this app simply plugs the tracking number into the actual shipper’s website and displays the information provided. However, it will literally sometimes take days (if it ever correctly displays) to provide accurate tracking information. For an app this simple with such a specific purpose, not doing said one simple job makes it a one star for me (unfortunately, even after purchasing the upgraded version).
As to why this app was designed with one shipment per page, while there’s a gigantic blank space under each page baffles me. Every other shipping app provides a list you can tap to see details, and there was no reason to reinvent that wheel.
The flaw that makes this app virtually useless is that is does not consistently update when a shipment receives new information. I assume this app simply plugs the tracking number into the actual shipper’s website and displays the information provided. However, it will literally sometimes take days (if it ever correctly displays) to provide accurate tracking information. For an app this simple with such a specific purpose, not doing said one simple job makes it a one star for me (unfortunately, even after purchasing the upgraded version).
Just doesn’t work on iphone
“Network Error” is all I get on opening this app. Useless. Worth less than what I spent timewise installing it.
Useless App
The most useless app I have ever downloaded
Don’t wast your time downloading
Don’t wast your time downloading
Hola soy Keily
El paquete será en Charleston 2410 Alston ave
Código postal 29406
Código postal 29406
No manual sorting
No manual sorting
No one knock on my door
No one knock on my door
Why doesn’t the app show expected delivery date in preview or expanded view
As the subject states is a big letdown this app does not show expected delivery date in neither the preview or the expanded detailed view. So for me this app will get deleted as a result.
Facility
I have no idea where the faculties are located . It should give each city/town and state.!! No idea where my box is at the next facility could be nect door for all I know this is no good
This app is not ready
I enjoy the design, but this app is unfinished and unreliable. The shipping carrier autodetect was unable to identify both a FedEx and DHL tracking number and I had to choose them manually.
There are some typographical errors as well. With the last update being 8 months ago, I don’t anticipate it will get any better than it is currently.
There are some typographical errors as well. With the last update being 8 months ago, I don’t anticipate it will get any better than it is currently.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)