Review Insights · App Store
Detox - Digital Detox App
Detox · 417 ratings · ★ 4.6
4.6
★★★★★
417 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"screen"
4 negative reviews mention this · 29% of all complaints
★★★★★ "App is Down. As of 9/10/25, the app is down and showcases a black screen before immediately exiting. I can't open any of my apps because the app will not open (despite me reseting my phone numerous times), but I don't want to delete the app as the payme…" - kcncmc
2
"phone"
4 negative reviews mention this · 29% of all complaints
★★★★★ "App is Down. As of 9/10/25, the app is down and showcases a black screen before immediately exiting. I can't open any of my apps because the app will not open (despite me reseting my phone numerous times), but I don't want to delete the app as the payme…" - kcncmc
3
"free"
4 negative reviews mention this · 29% of all complaints
★★★★★ "Wasted my time. After making me take a 5 minute survey and pretending to give me “personalised” results, it prompted me to pay with no option for a free tier. It’s disingenuous and outright disgusting to present yourself as a time saving app while simultan…" - kitdotcom
4
"payment"
3 negative reviews mention this · 21% of all complaints
★★★★★ "App is Down. As of 9/10/25, the app is down and showcases a black screen before immediately exiting. I can't open any of my apps because the app will not open (despite me reseting my phone numerous times), but I don't want to delete the app as the payme…" - kcncmc
5
"cost"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Wasted my time. After making me take a 5 minute survey and pretending to give me “personalised” results, it prompted me to pay with no option for a free tier. It’s disingenuous and outright disgusting to present yourself as a time saving app while simultan…" - kitdotcom
6
"money"
3 negative reviews mention this · 21% of all complaints
★★★★★ "Look, it’s a good idea, but…. Listen. I got this app because I felt like “hey I can work on my scrolling,” until I found out that it costs money? It tells me all these statistics about me relating to my time on the phone. But at the same time, why do I need to spend mon…" - peashooterplantpro
7
"subscription"
3 negative reviews mention this · 21% of all complaints
★★★★★ "cool idea?. This idea is a good idea for an app, unfortunately I didn’t get to use it because it costs money to use the app. Seriously, why would I download this app when it costs me less to scroll on instagram on my own. The idea is useful in theory …" - ReviewBr4h
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Crashing app, reinstall problems
I have been using the detox app for a month or so, having paid for a year. It worked great and was very helpful. Then one day it just kept crashing over and over, not letting me into my social media that I had it limiting time on. I deleted the app, reloaded it, then it refused to recognize me, wanting to charge me for another year. There was no place to sign in. This is a racket… and the new yearly fee went from $40 up to $55. Yep. Just no.
App is Down
As of 9/10/25, the app is down and showcases a black screen before immediately exiting. I can't open any of my apps because the app will not open (despite me reseting my phone numerous times), but I don't want to delete the app as the payment is annual/no refund.
I have to pay??
This app sounded amazing at first and its original analysis was spot on and I was thinking this is perfect for me! Then bam- it hits me with a paywall. Like what?? This is so out of the blue it makes me want to spend even more time doomscrolling😭
Wasted my time
After making me take a 5 minute survey and pretending to give me “personalised” results, it prompted me to pay with no option for a free tier. It’s disingenuous and outright disgusting to present yourself as a time saving app while simultaneously wasting my time the moment I open the app. Prompt the user with how much the app will cost the second they open the app, not a moment later.
Look, it’s a good idea, but…
Listen. I got this app because I felt like “hey I can work on my scrolling,” until I found out that it costs money? It tells me all these statistics about me relating to my time on the phone. But at the same time, why do I need to spend money to work on my screen time. The morality of it is a bit, twisted. It’s such a good concept, and it’s now being slapped with a dollar sign. It’s just a bit disappointing.
cool idea?
This idea is a good idea for an app, unfortunately I didn’t get to use it because it costs money to use the app. Seriously, why would I download this app when it costs me less to scroll on instagram on my own. The idea is useful in theory however in practice it’s just another way to add a subscription service to your never ending list of purchases. I know it has very low cost in short term but i’d rather mediate my screen time myself than waste money using an app that is going to simply restrict my phone more. I think its even funnier how they make you complete an “oath” to lowering your screen time to manipulate you into a commitment before telling you that it costs money so you’re like “well I already made the oath and it’s only a few dollars”
Advertising Scam
When you advertise a free app, you should make sure that you also advertise you have to pay for a subscription to use it at all!
MAKE THE APP COST MONEY UP FRONT!!
It looks like it’s free until you download them it tells you, you have to pay!!!!!
Payment required
Seems kind of extreme to have to pay a subscription in order to even use it at all.
Terrible
Absolutely useless, I paid for the app and everything and when I opened it back again, it said that I needed to renew my payment or downgrade to free use.
Can’t get pass 80% offer
It shows up and i can never open the app, is it necessary to pay??
Hasn’t been working
It hasn’t been blocking me at the time I set.
What the heck!
Well I did love the app. I went through the App Store and looked for a screen time app that didn’t have in app purchases. It seemed crazy to pay someone to make me use my phone less. This was my favorite app I had found. Then they completely changed the way it worked and added the thing I hate most! In app purchases!! :( oh well, guess I’m going to have to delete and look for a different solution.
I rated too soon
I previously gave it a 4 star thinking it doesn’t force you to pay, but like all these other apps, it is psychologically manipulative and it makes you pay. How horrible!
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)