Review Insights · App Store
Digi Yatra
Digi Yatra Foundation · 155 ratings · ★ 3.4
3.4
★★★★★
155 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"number"
14 negative reviews mention this · 41% of all complaints
★★★★★ "Unable to register. Does not let me choose a US based number. Disappointing" - ksmad99
2
"phone"
13 negative reviews mention this · 38% of all complaints
★★★★★ "Not working for me. Stuck at page where I need to put my phone number" - Don Kurian
3
"phone number"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Not working for me. Stuck at page where I need to put my phone number" - Don Kurian
4
"indian"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Only for Indian phones. Unable to use this if I am holding non Indian phone number. I too do domestic travel as well." - GulamDGM
5
"doesn"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Same standards as other govt apps. Doesn’t even login, how can people design such kind of apps, in this AI world you need to be exceptionally skewed up to design such an app. Worst app as always." - Somesh22hyd
6
"register"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Unable to register. Does not let me choose a US based number. Disappointing" - ksmad99
7
"useless"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Useless. Won’t work what a waste of time" - Sunnydaze2170
8
"indian phone"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Only for Indian phones. Unable to use this if I am holding non Indian phone number. I too do domestic travel as well." - GulamDGM
9
"does"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Unable to register. Does not let me choose a US based number. Disappointing" - ksmad99
10
"login"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Same standards as other govt apps. Doesn’t even login, how can people design such kind of apps, in this AI world you need to be exceptionally skewed up to design such an app. Worst app as always." - Somesh22hyd
11
"working"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Not working for me. Stuck at page where I need to put my phone number" - Don Kurian
12
"times"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Selfie verification failing. Tried so many times with different indoor and outdoor lighting , the app just doesn’t validate my picture from iPhone pro max 15." - ManvirHans
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unable to register
Does not let me choose a US based number. Disappointing
Same standards as other govt apps
Doesn’t even login, how can people design such kind of apps, in this AI world you need to be exceptionally skewed up to design such an app. Worst app as always.
Not working for me
Stuck at page where I need to put my phone number
Selfie verification failing
Tried so many times with different indoor and outdoor lighting , the app just doesn’t validate my picture from iPhone pro max 15.
Useless
Won’t work what a waste of time
Not able to set up verification
The app is not designed well. When setting up via DigiLocker The OTP number doesn’t show up and if I leave the app to see the OTP it makes me start over again.
App not working on iPhone 15 pro.
Have tried too many times and all options. Reinstalled app multiple times. Updated the iOS. Restarted phone. Nothing works. Recorded a video of the issue. I wish I could upload.
Only for Indian phones
Unable to use this if I am holding non Indian phone number. I too do domestic travel as well.
Stopped Working
I use iPhone 16 pro with ios version 18.3.1 . Trying to login using my phone number but app says “Forbidden” . It was perfectly working before the app update released. Could you Help me out ?
Terrible implementation of a good idea.
Classic India
Useless buggy product
This app is absolutely trash and buggy
Basic functionality is not working not sure how the aviation ministry approved this app
This is a very bad product indeed . Please fix it
Scanning the boarding pass, upload, none of the features is working
I dont think Id be able to use this app for my flights in its current state
Basic functionality is not working not sure how the aviation ministry approved this app
This is a very bad product indeed . Please fix it
Scanning the boarding pass, upload, none of the features is working
I dont think Id be able to use this app for my flights in its current state
Not able to log in
I’m not able to log in to DigiYatra app as the OTP is not being received.
My phone is active and receiving all other OTPs, calls, messages etc.
Is there another way? Please suggest.
Thank you
My phone is active and receiving all other OTPs, calls, messages etc.
Is there another way? Please suggest.
Thank you
Oyp
Not able to receive OTP for login
Can’t be used without an Indian phone number
Just a heads up for anyone trying to use this app
Not receiving
I am not receiving an OTP so I can’t sign into the app.
Unable to login
I’m not receiving any OTP.works for every other phone number but not mine. Please fix the issue.
I’m unable to raise any support ticket as well.
I’m unable to raise any support ticket as well.
Non-Indian phone numbers
You can’t log in and create an account with non-Indian phone numbers. Useless for non-Indian visitors who too desire a seamless experience.
Doesn’t work
Useless app made by useless people
Registration too tedious
It does not allow pasting Aadhar. If you put in parts, it resets what you put. Captcha too faint & weird. OTP not shown automatically, if try retrieving from messages, the whole process resets.tried in vain 10 times before giving up.
Doesn’t scan boarding pass
Doesn’t scan the boarding pass qr code or accept any uploaded boarding pass. When uninstalled and reinstalled, doesn’t let me login with that number anymore.
Forbidden
Keep getting an error “forbidden “. Mobile number is registered
Fraudulent app by a non-recognized fraud organization
Fraudulent app by a non-recognized fraud organization
Why does this take Indian phone numbers only?
Why not foreign numbers? You can use foreign passports or OCI for id.
Forbidden.
I am trying register on ios device but it keep saying “forbidden”. I am using app on wifi. I was wondering if it makes difference that my AppStore country is USA and so am I. Any idea ?
Support for non-India phone numbers
Doesn’t allow OCI card holders to register if they don’t have an Indian phone number. Quite surprising since they travel very often and this would reduce queues at the airport
Doesn’t work on iOS17
No option to setting up profile with selfie - so identity cannot be authenticated.
Useless without Indian Phone Number
No options for NRIs or foreigners to use this app
This is one the worst app I have ever used
How did this app got approval for Indian aviation sector ? This is one of the worst app I have ever installed. Was going for a blank screen soon after loading. Tried many times , restarted the phone , then reinstalled the app, now it says forbidden on clicking register. Avoid !!!
peak of Indian engineering
app cannot connect to internet
App doesnt work
Screen doesnt go past after entering the mobile number.
Useless
App has so many issues!! It registered and kept going to blank page after adding boarding pass. Had to go through standard queue at the airport. Tried uninstalling and reinstalling and it does not register on the number, keeps going to same page after spin. Whoever is managing this app should do a professional job of testing it. Coming from USA, I was excited about using it for domestic travel. Miles to go!!
Unable to Register
The app does not load past the register screen.
Not working
I have downloaded the version 4.1 and I enter my phone number for registration and it just spins and comes back to the screen I downloaded it 4 times and I still have the same problem
Won’t load
The app just wouldn’t load. Pretty disappointing
Sentiment summary
60%
Positive (4-5★)
5%
Neutral (3★)
35%
Negative (1-2★)