Review Insights · App Store
Disney Emoji Blitz Game
Jam City, Inc. · 297,699 ratings · ★ 4.7
4.7
★★★★★
297,699 ratings
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Top complaints - extracted from 6 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"playing"
3 negative reviews mention this · 50% of all complaints
★★★★★ "Playing for years. Everything I paid for all that I earned Just got wiped out. App stopped working. Now I’m starting from square one. If you help me I’ll give you better rating other wise I’m not starting over." - Sar 75
📋 All 6 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Pay to play
You can no longer complete events for Diamond Boxes unless you’ve already spent a ton of money.
Playing for years
Everything I paid for all that I earned Just got wiped out. App stopped working. Now I’m starting from square one. If you help me I’ll give you better rating other wise I’m not starting over.
HELP ME!
Every time I Open the app, It gets stuck on the loading Screen, and I can’t do anything about it. PLEASE FIX IT!
Careful updating the app!
I used to love Disney Emoji blitz. However the latest update corrupted my account and I lost all progress. Customer support wasn’t very helpful and couldn’t greet me appropriately but spelling my name wrong. To make matters worse, I just spent money on this game over the weekend and can’t be refunded or continue my progress. I find it very odd that a transaction made in your app cannot be traced to a userID to restore game progress. I think that’s a bad way to do business and feel it’s irresponsible. The offer for their data corruption was 6 emojis, pretty sad for a paying customer who played the game from the beginning.
Not responding
There have is not responding when playing
Tries to do too much
If you like games that inconsistently apply their own rules, that are programmed to be more difficult during certain events for no apparent reason, that force you to play with poorly designed characters that you don’t want to play with or that you can only (maybe) get by paying for, that ignore traditional holidays like Easter but happily encourage you to celebrate events like pride month with them, then this is the game for you! I have been playing this game for several years, and unfortunately, just about every time they try to make the game better, they make it a little worse. Sad, because at its core, it’s a fun and relaxing game played with many of your favorite Disney characters. But they can’t even get that part right anymore.
Sentiment summary
93%
Positive (4-5★)
3%
Neutral (3★)
4%
Negative (1-2★)
