Review Insights · App Store
dua.com - Albanian Dating app
dua AG · 1,100 ratings · ★ 4.2
4.2
★★★★★
1,100 ratings
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Top complaints - extracted from 47 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"fake"
10 negative reviews mention this · 21% of all complaints
★★★★★ "not happy. don’t waste your money in here big rip off a lot of fake accounts with fake pictures, I will dispute discharge" - Sharimjakn
2
"money"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Not so great but it used to be better once. It used to be better but now you have to buy premium only to like some profiles not being in able to text them that will cost you extra the “instachats” as they call them it is disappointing since in earlier versions you could text several …" - mcudnjci
3
"people"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Not so great but it used to be better once. It used to be better but now you have to buy premium only to like some profiles not being in able to text them that will cost you extra the “instachats” as they call them it is disappointing since in earlier versions you could text several …" - mcudnjci
4
"accounts"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Unfairly. You are deleting the accounts of Albanians who do not live in Albania and who have Albanian roots, this is unfair" - j’ai s'ennuient du jeu
5
"premium"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not so great but it used to be better once. It used to be better but now you have to buy premium only to like some profiles not being in able to text them that will cost you extra the “instachats” as they call them it is disappointing since in earlier versions you could text several …" - mcudnjci
6
"profiles"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not so great but it used to be better once. It used to be better but now you have to buy premium only to like some profiles not being in able to text them that will cost you extra the “instachats” as they call them it is disappointing since in earlier versions you could text several …" - mcudnjci
7
"likes"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Its boring. The likes without payment are not 50pcs in 24 hours,almost 20pcs almost" - hans hans 01
8
"find"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Awful app. They claim that they’ve had 6 million users find “love” but thereisn’t even 20 total accounts on there. The UI is still stuck in 2010s" - joskhsheiwoqpkajw
9
"account"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Unfairly. You are deleting the accounts of Albanians who do not live in Albania and who have Albanian roots, this is unfair" - j’ai s'ennuient du jeu
10
"profile"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Not so great but it used to be better once. It used to be better but now you have to buy premium only to like some profiles not being in able to text them that will cost you extra the “instachats” as they call them it is disappointing since in earlier versions you could text several …" - mcudnjci
11
"options"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Homophobic. It’s disappointing to see that you don’t offer same sex options. I’m gay and Albanian and would like to meet someone who is proud of their culture and want to date and potentially marry within the culture. I’ve vocalized this in the past an…" - nikukay
12
"away"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Super expensive and Fake Matches. To all men who want to use this app. Stay away. Prices are insane.. Fake matches and super expensive, stop waisting your time." - G-MAN-NY
📋 All 47 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unfairly
You are deleting the accounts of Albanians who do not live in Albania and who have Albanian roots, this is unfair
Not so great but it used to be better once
It used to be better but now you have to buy premium only to like some profiles not being in able to text them that will cost you extra the “instachats” as they call them it is disappointing since in earlier versions you could text several ones and at least you got the worth of your money but now they seem to be centered too much on profiting on people.
not happy
don’t waste your money in here big rip off a lot of fake accounts with fake pictures, I will dispute discharge
Its boring
The likes without payment are not 50pcs in 24 hours,almost 20pcs almost
mentor
ukshini
stupid
a bunch of fake accounts and they’ll most likely use your photos afterwards to continue your profile
Homophobic
It’s disappointing to see that you don’t offer same sex options. I’m gay and Albanian and would like to meet someone who is proud of their culture and want to date and potentially marry within the culture. I’ve vocalized this in the past and disappointed to see there still is no option to choose to which sex you’d like to date.
Awful app
They claim that they’ve had 6 million users find “love” but thereisn’t even 20 total accounts on there. The UI is still stuck in 2010s
crappy crashy
still : can't adjust age range in settings : neither narrowing down from old age nor extending towards younger age. it crashes all the time -- and of course it's updated [automatically] and so is my iOS ! Meaning : u better provide some valuable real suggestion and/or fix rather than some redundant superficial comment
Super expensive and Fake Matches. To all men who want to use this app. Stay away. Prices are insane.
Fake matches and super expensive, stop waisting your time.
hello
i bought the premium they took the money and the premium is not working , i tryed to contact them they never answer
They keep billing even after cancelling
You are constantly billing even after canceling subscription and they have fake profile
Can’t delete my profile
There weren’t any profile in 150km of me so I wanted to delete. It just sits there and tried to delete it after all steps but never finishes it.
Sorry I would like my account deleted please.
Sorry I would like my account deleted please.
Ridiculous
My profile got disabled because of an “inappropriate” picture. The picture was me walking with a coffee 😑.
Low quality options
The options are low quality
not a queer friendly app
when opening the app, I was immediately shocked that there was no non-binary option (I’m non binary) in 2024, unlike most dating apps. I let it slide and selected my assigned sex at birth, only for my profile to be disabled a few minutes later because the app had flagged both my gender and my (given) name as “fake.” it also flagged my photos, which featured me in trans-femme dress, as “inappropriate,” apparently for no other reason that that I’m visibly queer!?!?_
Garbage
Very sad this app I garbage will take the money and nothing
Stay away from this app
Complete scam. I’d say 90% of the profiles are fake. Either catfish or just bots. The verification is easily done & can have anyone in the photo. Also, they make you pay for every little thing just to able to use it. Wish I could give it 0 ⭐️
The response is just untrue and a lie. The verification process is just not effective. I literally had conversations with “verified” users who admitted it wasn’t them/what they looked like & others who I visually found out after photos/video call.
The response is just untrue and a lie. The verification process is just not effective. I literally had conversations with “verified” users who admitted it wasn’t them/what they looked like & others who I visually found out after photos/video call.
Could be better 💁🏻♂️
I have issues with the last active……I only see women who are thousands of miles away from me and that’s useless to me because I’m not flying thousands of miles to have a meet and greet date with someone. I should be able to see people within my distance only makes sense 🤦🏻♂️ you people need to fix this problem ASAP
Ai scam
You get likes and messages from AI-bot profiles. Not matter how soon you respond, the response back is null - non existent. Most profiles are unverified which justifies my theory. Those you like rarely like you in return until monthly membership expires then all of a sudden you are flooded with likes and messages and notifications from non-responsive profiles.
Randomly deleted my account
I have created an account last night and i open it up today this morning to find out they have just deleted my account with no further reason! Deleting this sh… don’t waste your time this app isn’t worth it!
Bad app
Everyone on the website is looking to only have fun. No here is serious! Also your app is not the greatest I have to pay all this money for nothing nothing is free here how do you expect people to stay on this app
Unknown
This app is becoming like a scam People are paying for it And the app still doesn’t work Each time that you wanna swipe it asks you to go premium which people are already premium Hopefully this will change before lots of people will complain and push this app to the end of it.
This is true
This is true
Worst app ever
What a disgusting app. I am trying to delete my account and I just can’t. The prompt asks me to type “delete” and when I do it tells me I typed it wrong.
Maldives not listed as a country
Not even using this!
Stay away
It is only asking for money. Not a good app
It is a Scam
I bought the premium because I showed me that I had like 30 likes I was suspicious that it's a scam but I thought Im gonna try it so don't waste your money on the premium or even downloading this app because it just a waste of time
Matchs
12 likes
Been swiping for days not a single match 😅
Hire new developers
Been swiping for days not a single match 😅
Hire new developers
Disgusted
The ppl offered are repulsive
Horrible
I watch all the ads to get the rewards and it still wont work. There’s no way to reach help. They force you to buy their membership might as well not even use it.
ughh of course
no gay options (it’s 2023, seriously?!) and my ethnicity WASNT EVEN ON THERE despite it showing in the pictures on here. i just want to find another lovely indigenous person, pls
Do not give them any cents
Full of fake profiles & you won’t get any matches.
It shows that “someone liked you”, but that “someone” never shows up when you swipe through profiles.
And they ask you to pay to see who that “someone” is.
It shows that “someone liked you”, but that “someone” never shows up when you swipe through profiles.
And they ask you to pay to see who that “someone” is.
Not worth it
Don’t try it full of fake profiles,dont even think to pay for the subscription
Dua
Paying to see who liked me? Not good.
Payment above
High payouts, and few options for unlocking likes
No
If you want more options on this new app with less options, women should not pay for at least 3 months
Not work
9 ja qifsha
It’s all fake profiles
Bought premium just to see what the app is about. 90% of profiles are 1 picture profiles with fake picture the other 9% are profiles with multiple fake pictures. Premium does let you filter by photo verified, even with premium you’re still limited to the number of swipes you have. Put in a request with apple to refund my subscription. Don’t waste your time.
Not being able to see people who liked me.
That’s the most stupid thing I have seen on a dating app. Buy premium to see who liked you? You’re taking away all the experience, sure there are still Matches but c’mon it makes me think you don’t care about user feedback at all. At least make it like a limited number like almost everything else that is free in the app.
Probably the worst dating app in the market
If I could give negative stars I would. This app is trash. Poorly designed and non intuitive. The worst part of this garbage is that it’s now stuck in a loop of continuously having no impressions left. It stays at 12 hours. Whoever developed this garbage should quit and find a new career.
Dua
It doesnt work how it looks, i opened the account, and than never cannot deleted again because every time i tried it canceled the program of the phone!!! Very baaadd
So many fake accounts. Hamshori69
I have been using the app for over 2 month in USA . Daily. The app is full of fake account. Literally every day there are more than the day before and it’s sad to see the app creators claim, “we are fixing it” TURP. You all and fixing anything when there is more. Out of 100 woman, 40 have a picture of Kyle Jenner, 10 have a picture of albanian celebrity, 20 have random not person picture and another 10 have google or Instagram screenshots. It’s 2020, I am not a all developer but a quick google search and you can find out how easy it is to eliminate account with fake picture.
Difficult to say
Well, i give it 2 stars for 2 reason and the first reason is, you cannot select your type as they stated in their ads, and when i look for other Germans im met with turkish, africans, middle eastern and other, which again Germany does have an immigration crisis now, but then the wanting you to buy it like thats stupid, and 2nd reason is the people on here just arent good. Its like 10,000 turkish people and 1 brazilian and then you may find a 50 year old German woman
All spam accounts and no filters
Went to Sunny Hill and went to their booth. Signed up for it. It’s all spam accounts. Tells you the distance but not the country or city they’re in. No real filters available. When a spam account gets deleted, it doesn’t get removed from your likes/matches.
Nje problem
Aplikacion i mire por i vetmi problem qe tek perputhjet krijohet fillon biseden me dike por pas pak kohe ajo bised shlyhet
Nuk regjistrohet
Iphone 7 plus, instalova per her te pare app, kalon hapat e regjistrimit dhe ngel tek perzgjedhja datlindjes, nuk e kalon ate hap edhe sikur te restartoj telefonin :(
The Swipes
it would be a better app of the swipes were unlimited like a real tinder app more people would definitely download if u take my advice
Sentiment summary
80%
Positive (4-5★)
3%
Neutral (3★)
17%
Negative (1-2★)