Review Insights · App Store
dub: Social Investing App
DASTA Incorporated · 10,250 ratings · ★ 4.7
4.7
★★★★★
10,250 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
17 negative reviews mention this · 37% of all complaints
★★★★★ "App Down and No reaolutions. App is down and has been down for almost a week. I am very concerned now for my money and will escalate to the FDIC, FINRA and SEC" - Carlgrim
2
"account"
15 negative reviews mention this · 33% of all complaints
★★★★★ "Beware. Forcefully make you setup a thorough account before you can see if the app is actually helpful and whose trades you can choose from. Scummy and bait tactics. They aren’t confident in what they provide so they make you agree to sign up bef…" - MrTaLLhaLL
3
"been"
11 negative reviews mention this · 24% of all complaints
★★★★★ "App Down and No reaolutions. App is down and has been down for almost a week. I am very concerned now for my money and will escalate to the FDIC, FINRA and SEC" - Carlgrim
4
"scam"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Beware. Forcefully make you setup a thorough account before you can see if the app is actually helpful and whose trades you can choose from. Scummy and bait tactics. They aren’t confident in what they provide so they make you agree to sign up bef…" - MrTaLLhaLL
5
"support"
7 negative reviews mention this · 15% of all complaints
★★★★★ "Customer service is lacking. I’ve had a recurring issue since I’ve started my sub account in June 25. It’s related to the auto invest feature that imitates recurring deposits and then invests. For the first two to three months, the deposit either wouldn’t initiate, o…" - DaveMikeBrooks
6
"months"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Customer service is lacking. I’ve had a recurring issue since I’ve started my sub account in June 25. It’s related to the auto invest feature that imitates recurring deposits and then invests. For the first two to three months, the deposit either wouldn’t initiate, o…" - DaveMikeBrooks
7
"deposit"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not worth it. This app is highly confusing the people you would wanna copy comes with $100 a month subscription I deposited 150 bucks on the 13th it has still yet to appear in the account. They are refusing to cancel my account. I am unable to get my $15…" - Nealperez13
8
"funds"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Will not let me put money in. I downloaded this app a few months ago to see how it is but when it came to depositing funds into the account it will not let me. It seems like a good app but it will not let me use it." - Doc_Croc62
9
"every"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Constant updates. Every time I open this app - it could be daily, they are pushing updates. If your app needs updating every day or weekly, you probably designed a terrible app. This app sucks. Avoid." - punkrockdub
10
"terrible"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Constant updates. Every time I open this app - it could be daily, they are pushing updates. If your app needs updating every day or weekly, you probably designed a terrible app. This app sucks. Avoid." - punkrockdub
11
"help"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Beware. Forcefully make you setup a thorough account before you can see if the app is actually helpful and whose trades you can choose from. Scummy and bait tactics. They aren’t confident in what they provide so they make you agree to sign up bef…" - MrTaLLhaLL
12
"copy"
5 negative reviews mention this · 11% of all complaints
★★★★★ "This app sucks. I downloaded this app with high hopes that it would help to automate my investing and grow my money. After downloading the app, you quickly realize that all of the good portfolios to copy are blocked behind the premium paywall. I ended up…" - MikeB11313
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App Down and No reaolutions
App is down and has been down for almost a week. I am very concerned now for my money and will escalate to the FDIC, FINRA and SEC
Beware
Forcefully make you setup a thorough account before you can see if the app is actually helpful and whose trades you can choose from. Scummy and bait tactics.
They aren’t confident in what they provide so they make you agree to sign up before you can see anything. Be careful. Scammy behavior
They aren’t confident in what they provide so they make you agree to sign up before you can see anything. Be careful. Scammy behavior
Constant updates
Every time I open this app - it could be daily, they are pushing updates. If your app needs updating every day or weekly, you probably designed a terrible app.
This app sucks. Avoid.
This app sucks. Avoid.
This app sucks
I downloaded this app with high hopes that it would help to automate my investing and grow my money. After downloading the app, you quickly realize that all of the good portfolios to copy are blocked behind the premium paywall. I ended up paying the $100 for access to the “dub advisors” premium portfolios. After paying the money, I tried to invest my money into several of the portfolios within the “dub advisors” category. Every time I try to invest, the paywall page comes up again and asks me to subscribe even though I already did!! Extremely frustrating. I reached out to their customer service and we went back and forth a few times and they accused me of subscribing to a portfolio that’s not a part of the “dub advisors” category and that that was the reason why I wasn’t able to invest my money. Absolutely ridiculous. Maybe you’ll have better luck than me using this app but my experience was terrible. I want my $100 back but I doubt they’ll refund me.
Not worth it
This app is highly confusing the people you would wanna copy comes with $100 a month subscription I deposited 150 bucks on the 13th it has still yet to appear in the account. They are refusing to cancel my account. I am unable to get my $150 back it is just in limbo. This app is a well put together a scam run.
Log in issues
Can’t log in to the account
Customer service is lacking
I’ve had a recurring issue since I’ve started my sub account in June 25. It’s related to the auto invest feature that imitates recurring deposits and then invests.
For the first two to three months, the deposit either wouldn’t initiate, or if did, wouldn’t invest. It would take days for customer support to respond saying the issue would be cleared up. It finally did clear up, but 12 days ago, I once again had a recurring deposit not invest. The app’s chatbot is poor AI, doesn’t address the issue, and now adds even more time until you can reach customer service.
I got through to customer service two days ago saying, “We’ve escalated your case to our internal team for further investigation. For now, we will be placing your ticket on hold, but don't worry - we’ll follow up with you as soon as we receive an update.”
It’s been two days and counting and still no response. I’ve responded to the email as directed twice and still crickets. I don’t want to invest the money because in the past, they’ve told me that messes up the system. So my money continues to sit there uninvested, and I continue to wait without a response.
Good app for investing. Awful for customer service. Among the worst.
For the first two to three months, the deposit either wouldn’t initiate, or if did, wouldn’t invest. It would take days for customer support to respond saying the issue would be cleared up. It finally did clear up, but 12 days ago, I once again had a recurring deposit not invest. The app’s chatbot is poor AI, doesn’t address the issue, and now adds even more time until you can reach customer service.
I got through to customer service two days ago saying, “We’ve escalated your case to our internal team for further investigation. For now, we will be placing your ticket on hold, but don't worry - we’ll follow up with you as soon as we receive an update.”
It’s been two days and counting and still no response. I’ve responded to the email as directed twice and still crickets. I don’t want to invest the money because in the past, they’ve told me that messes up the system. So my money continues to sit there uninvested, and I continue to wait without a response.
Good app for investing. Awful for customer service. Among the worst.
Rip off
There is no real money to be made with this. Honestly, I really don’t know how it has a 4.7 rating.
too many perfomance app issue with
for any issue, support team suggests refreshing the app, which doesnt really help.
Lost 10% of my investment
Horrible app, had it for 3 months and it’s only been on a downward trend.
Zero stars!! Easy in almost impossible out
I would not recommend this company unless you don’t want all of your money back. I tried this app for a year and decided it wasn’t for me. I initiated a transfer in kind to my brokerage. The whole shares went through and partials were sent back for liquidation to be swept later. Almost three weeks later I have half my account value in cash sitting in my account and I can see it on the app. Dub is not releasing the funds and saying I don’t have any money in my account Fidelity took it all in n the transfer. Three weeks of this back and forth and nothing is resolved. Terrible customer service, no support at all.
OTP doesn’t work on sign up
Horrible app!
can’t deposit money
I’m sure this app is great but unfortunately plaid won’t link my bank account. I paid for an annual subscription for nothing because I cannot deposit any money. Every time I try it says there’s a problem linking my account. Even with more than enough funds in my bank account it will not even deposit the minimum payment of $200. Super frustrating very annoying. They got $30 and I get nothing.
Scam
It’s all good till you try and sell your position. I was up +$400. I placed an order to sell my position and now for the last month all it’s says is pending sale. Now my position is -$25. Starting to believe this is a scam!
Don't use it, Withheld funds
I sold my securities over a week ago and they still will haven't made it withdraw-able. Never has a broker given this problem. And never has there been this problem with smaller transactions thru them.
Waste of time and money
Such BS. Down over 30% and have never been in the green even though it’s been over 9months. Save your money and invest in Vanguard S&P
Cant link bank
Site directs to sign on bank account with plaid, but can’t enter account name and password
Unable to cancel and not profitable at all. Deceptive.
Tried to cancel my subscription. All they gave me was a renewal fee for half a half off every time you try to dismiss it and cancel it won’t let you. still disputing have not heard back. Deceptive.
Locked Money
Can’t transfer out money. Due to technical issues on their end (their claim) they have locked my money and it has been impossible to transfer money out of the app. Technical support is copy paste templates. I would urge not to deposit any amount of cash you may need to liquidate quickly.
All Risk No Rari
Everything was going fantastic until Brett Simba decided putting half of his No Risk No Rari portfolio into Chipotle was a good idea. Bro lost over a million dollars in copying capital over the course of three months, wiping out all of the portfolios gains since June of 2025. The s&p500 has been outperforming him lol. Seriously, just use public and it’s AI etf creator. Far better, more liquid, and easily editable by you when you need it to change.
sign up issue
was very excited to start using and see what everyone else has their minds to but your signing in issue is so terrible, only allowing sign up by phone number what about email? what about the people that dont have a phone number? yoj want to make it accessible and easy to use but wont make it accessible to everyone.
SCAM
No mention of being FDIC Insurancd
Issues withdrawing my money
I’ve been fighting to get my money out, still nothing. I urge to be careful, I keep getting excuses, and not one dollar back yet.
One review
Why is there only 1 review showing?
Showed me incorrect stock info, I sold, they withheld my money
I put money into this stock, it shot up in value, I sold the stock, they are currently holding my profits and reached out saying they messed up and I’m getting 1/5 of my money.
Joke
Download app and began the setup account. Entered my cell number and code was sent. Entered the code and received an email”error” message! Couldn’t proceed any further! What a joke!
Won’t let you unsubscribe
There app is glitchy when you try to unsubscribe. Won’t allow you to unsubscribe.
Not free
Was told it was free to use. That’s a lie.
Scam
This is a complete scam, they will not let you get your money out once you have invested I have $877 I’ve gone down every day since I put the money in three months ago now I want to take the money out and they say I only have $.50 in the account Complete scam
Scam alert
Here in the United States, we work hard to keep our personal data away from scammers. Just one hour after creating my account, I received a very suspicious email from Dubapp where a man named Pravilia asked me to send a photo of my ID and SSN. Obviously, do not install this app if you want to keep your information safe.
If this were a legitimate app, it would have a proper interface, an official website, or would use a secure platform to verify sensitive information.
If this were a legitimate app, it would have a proper interface, an official website, or would use a secure platform to verify sensitive information.
DONT
This feels like scam
App links to your financial accounts but will never let u deposit but does download account info per chase
And no help from there tech support at all
App links to your financial accounts but will never let u deposit but does download account info per chase
And no help from there tech support at all
Worst customer service ever
Downloaded the app and coincided not deposit funds. After numerous attempts, contacted tech support. Only email, they will not use the phone to help. Spent numerous hours going back and forth with no results. If these people can’t complete a simple transaction I will NEVER trust them with my finances. Total waste of time. Horrible app. Stay far away from this one.
Where does it list the cost?
Hadn’t started using the app when I got a mystery charge for $89.00 on my debit card. I declined it with the bank not knowing what it was. They canceled my card and issued a new one. Now I have to change my card with all my subscriptions. I would not have downloaded the app had I known about the charge. Should have been plainly stated what the cost would be.
Performance data for unknown period
I am a paid user and started to use it recently. When I look at the portfolio I copy from. It shows the performance for one month and one year and also all time. But it did not specify what is the start date of all time, it can easily tell from a specific date or how many month it is. It seems it is trying to hide something. A performance of 100 percent looks impressive if it one year but if it is 10 year it is less than impressive. It made me wonder what else it is hiding or trying to trick you to believe or mislead you. Suspicious.
Fraudulent
App charges the card unauthorized during the free trail.
Don’t do it
Don’t waste your time. They require $200 minimum deposit ON TOP of the monthly or yearly fee. And then when you want to withdrawal, they lock your money up. It’s been about a week now and still not letting me withdrawal my funds. I’m not even paying for the subscription yet they won’t let me have my money. If you need help finding stocks to invest in just use YouTube or ChatGPT. This app is a great idea just poorly executed.
Scam
Like other “free” apps that immediately cost $90 a year.
2K gone
Added 2k to account, now completely blocked from logging in. Support replies, but tells me to get on latest version of the app which i am already on. Do NOT put money in this app
Will not let me put money in
I downloaded this app a few months ago to see how it is but when it came to depositing funds into the account it will not let me. It seems like a good app but it will not let me use it.
Consistent at being mediocre
I’ve worked with this app on several occasions, at the begging it felt promising (2024) but now it just feels like a money grab from the creator. all your trades are 45 days behind the market. everything is super unorganized. it takes much longer to move money in and out of the app than you need, it feels like your moneys trapped. the company tries to advertise there brand, but everything is so inflated. the app is terrible. they need to work on there software, charge less on transactions and stop worrying about trying to impress people. I’m disappointed more than anything. i gave this app too much credit. it feels like a pay to loose
Is hard to get out
I been trying to cancel and get my money back , Is hard it keeps you spinning , hard to talk to real people.
App is asking a lot of personal information
I stopped the onboarding after being asked my SSN. Not sure what it needs to know my birthday, address, and size of my underwear before I can even review the application and its value. Looks fishy
Battery and iPhone temperature
App makes iPhone warm and hot. Also notice it drains battery fast with little use on app.
Dub, Copy Trade Anyone - Not
The Dub Copy Trade app looks promising, but I couldn’t fund my account due to Plaid incompatibility. I tried three different banks; none were supported. Since the app doesn’t list compatible institutions, onboarding was impossible, and I eventually deleted the app. Please publish supported banks or add alternative funding options.
Good app but poorly made
They have a million frontend bugs and you don’t really have much control at all over your money. I think it’s a really good app but probably only worth it if you have founders access. They also take a huge percent of your money when you withdraw which de incentives users to truly move money around. I think it’s a great idea but extremely poorly executed unfortunately.
Not for me.
I invested a few thousand dollars for a few months. Watched the account fluctuate from +35% to -5%. Not sure how professionals can let an account fluctuate like that…. And it seemed to move with the market. Idk, just not for me, and the lack of transparency is odd.
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
4%
Negative (1-2★)