Review Insights · App Store
DuckDuckGo, optional Duck.ai
DuckDuckGo, Inc. · 2,352,302 ratings · ★ 4.8
4.8
★★★★★
2,352,302 ratings
🎯 Build a better version
Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"browser"
6 negative reviews mention this · 27% of all complaints
★★★★★ "Unnecessary. As of late, additions and changes feel as untested and unnecessary. As if they are created on a whim. One of the best features of this browser was the ability to created a new by holding down the square that hold the number of tabs open. No…" - billypuntove
2
"doesn"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Awful. Runs super slow and lags my iPad a ton. The adblocker doesn’t block anything. The search doesn’t show relevant information. Also no local history at all for normal browsing is bad." - Mattco86
3
"google"
4 negative reviews mention this · 18% of all complaints
★★★★★ "CANNOT ORGANIZE YOUR FAVORITES IN ALPHABETICAL ORDER. Seriously! I have been using this app for a couple of years now, and they STILL do not allow you to organize your favorites in alphabetical order! That sucks! This is ONE IMPROVEMENT that they should have made LONG AGO! HOW HARD CAN IT…" - 1988luvpink
4
"change"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Unnecessary. As of late, additions and changes feel as untested and unnecessary. As if they are created on a whim. One of the best features of this browser was the ability to created a new by holding down the square that hold the number of tabs open. No…" - billypuntove
5
"safari"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Unnecessary. As of late, additions and changes feel as untested and unnecessary. As if they are created on a whim. One of the best features of this browser was the ability to created a new by holding down the square that hold the number of tabs open. No…" - billypuntove
6
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "CUSTOM FONT SETTING DOESN’T WORK. PLEASE JUST FIX IT SO I CAN CHANGE MY REVIEW OH MY GOD PLEASE" - night emperor of horror
7
"years"
3 negative reviews mention this · 14% of all complaints
★★★★★ "CANNOT ORGANIZE YOUR FAVORITES IN ALPHABETICAL ORDER. Seriously! I have been using this app for a couple of years now, and they STILL do not allow you to organize your favorites in alphabetical order! That sucks! This is ONE IMPROVEMENT that they should have made LONG AGO! HOW HARD CAN IT…" - 1988luvpink
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Unnecessary
As of late, additions and changes feel as untested and unnecessary. As if they are created on a whim. One of the best features of this browser was the ability to created a new by holding down the square that hold the number of tabs open. Now that actions prompts a choice between a new normal tab or a fire tab (incognito). Useless. Especially when the whole browser experience was originally sold as being pretty much incognito- hence the “fireproofing” of websites. Aside from that, now holding down the delete tab has a new choice and a change of order. There’s no reason why i would want to choose between deleting one tab or all. If i wanted to delete one tab, I’d delete one tab. The idea is to quickly delete everything. This is making it easier to back to Safari, given that Apple is actively promoting their security-first approach.
Nope
Nah
Awful
Runs super slow and lags my iPad a ton. The adblocker doesn’t block anything. The search doesn’t show relevant information. Also no local history at all for normal browsing is bad.
Doubt this is true
False advertising
Hacked
Hacked
Loved it until AI took over
How do I disable AI?
CUSTOM FONT SETTING DOESN’T WORK
PLEASE JUST FIX IT SO I CAN CHANGE MY REVIEW OH MY GOD PLEASE
CANNOT ORGANIZE YOUR FAVORITES IN ALPHABETICAL ORDER
Seriously! I have been using this app for a couple of years now, and they STILL do not allow you to organize your favorites in alphabetical order! That sucks! This is ONE IMPROVEMENT that they should have made LONG AGO! HOW HARD CAN IT BE??? Thinking of using Google (which I loathe). However, if this app doesn’t GET WITH THE TIMES, I will RELUCTANTLY be going back to Google.
Thug protocol
Browser defaults to dog ai and won’t go away
Worse it gives 4 or 5 mind numbing returns that are worthless
I did NOT agree to DDG forcing AI on my like a child abuser
Worse it gives 4 or 5 mind numbing returns that are worthless
I did NOT agree to DDG forcing AI on my like a child abuser
Quacked
Tired of duck clearing my fill in entries and making me start all over again again again again again again again again again again again again again again again again again again again again again.
Hates freedom of speech.
Ask it’s Ai to support Police or ice it will refuse.Yet they advertise like they love our country.Google needs to shut these anti American clowns down.
VPN Not Private
I am identified everywhere I go.
Keep your ai. I never needed it!!
Ai is unecessary and it gets in the way. How can I turn it off???
I’m experiencing a quirk when I open Duck
Wow, did you people screw up a previous great app. Go back about three years and reintroduce the old app, it worked. This new app is so full of bugs that it is barely usable anymore. It is SOO BAD that I am thinking of going back to Google and I hate Google.
rating changed from 5 stars to 1 star
Used to be a good browser. But they ruin the features with every update. Now I hate duckduckgo
Used to be reliable
I started using this browser instead of Safari and Google but now am getting the same media could not load BS. Time to find something better.
Doesn't work
It doesn't work as it intended to.
New user
My first impressions are that DDG attracts A LOT of scammy individuals. Pop-ups and ads appear nearly constantly.
No more trial period from me. I am back with Safari.
No more trial period from me. I am back with Safari.
Continuous sign in??
I have to put my code in twice to use your browser. Is there a setting I did wrong? I can't seem to find the information to guide me to change it.
Needs work
Super annoying that I can’t do most things without having to download yelp! I don’t want to go to another app to view businesses or check out what the parking situation will be.
Very Slow and Irritating Pop Ups
I started using this browser years ago because it was considered very secure. Since then, the browser has become painfully slow to load webistes and their AI technology creates pop-ups that just irritate. Also, enough with the Youtube replacement pop up every time. I don’t want all these bells and whistles. I just want a secure browser that protects me. Get back to your roots!
Update blew away ALL bookmarks
It was good until their update blew away all of my bookmarks without any warning. I lost everything I had saved. DDG has now been uninstalled.
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)