Review Insights · App Store
Duster - Phone Storage Cleaner
Barbara Schwenke · 1,973 ratings · ★ 4.0
4.0
★★★★★
1,973 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
18 negative reviews mention this · 30% of all complaints
★★★★★ "Does not work and when you cancel they do not honor that and continue to bill.. Did nothing and I cancelled during free trail they billed me 39.99 for 2 weeks" - Doran341
2
"clean"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Fake news. This didn’t work at all with the sound clean up yall showed to work. The process sucked" - Not even closely satisfied
3
"doesn"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Doesn’t work waste of money. Doesn’t work" - Won’tletyouunsubscribe
4
"scam"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Doesn’t work like advertised. Dust and water cleaning is a total scam. Makes a bunch of noise but cleaned nothing." - jfp1981
5
"does"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Does not clear dust. Tried this for the dust removal feature and it did absolutely nothing for it. So if you want it for that don’t waste your money." - Thumbs133
6
"dust"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Does not clear dust. Tried this for the dust removal feature and it did absolutely nothing for it. So if you want it for that don’t waste your money." - Thumbs133
7
"work"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Does not work and when you cancel they do not honor that and continue to bill.. Did nothing and I cancelled during free trail they billed me 39.99 for 2 weeks" - Doran341
8
"nothing"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Does not clear dust. Tried this for the dust removal feature and it did absolutely nothing for it. So if you want it for that don’t waste your money." - Thumbs133
9
"money"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Does not clear dust. Tried this for the dust removal feature and it did absolutely nothing for it. So if you want it for that don’t waste your money." - Thumbs133
10
"advertised"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Doesn’t work like advertised. Dust and water cleaning is a total scam. Makes a bunch of noise but cleaned nothing." - jfp1981
11
"waste"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Does not clear dust. Tried this for the dust removal feature and it did absolutely nothing for it. So if you want it for that don’t waste your money." - Thumbs133
12
"speaker"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Beware. They want you to subscribe and they also want access to everything on your phone and I don’t trust that. The speaker dust cleaner does not work whatsoever so don’t waste your time. It did absolutely nothing to clean my speakers. I watched i…" - LagunaDude76
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Does not clear dust
Tried this for the dust removal feature and it did absolutely nothing for it. So if you want it for that don’t waste your money.
Does not work and when you cancel they do not honor that and continue to bill.
Did nothing and I cancelled during free trail they billed me 39.99 for 2 weeks
Fake news
This didn’t work at all with the sound clean up yall showed to work. The process sucked
Doesn’t work waste of money
Doesn’t work
Don’t waste your money
They claimed free but then charged 29 cents for a week. Not expensive but still not worth it.
Beware
They want you to subscribe and they also want access to everything on your phone and I don’t trust that. The speaker dust cleaner does not work whatsoever so don’t waste your time. It did absolutely nothing to clean my speakers. I watched it closely.
Doesn’t work like advertised
Dust and water cleaning is a total scam. Makes a bunch of noise but cleaned nothing.
Stupid
Paid the subscription still asks to subscribe for the speaker cleaner. Worthless
Scam
Click bait to trap you into buying things you don’t intend to. Another subscription scam.
Not as advertised!
No functions of this app are free! Don’t forget to uninstall it!
Can’t get this off my devices
This automatically appeared on my screen saying my phone wasn’t going to work unless I cleaned it using this app. I already have an app that does that, so I chose “close”. It didn’t close & began asking to access photos, phone, etc. all of which I denied. Then it gave me option to sign up for a ridiculous amount of $19.99a WEEK! I finally got out of that screen & found a Report a Problem. So I’m reporting this as a scam. Please delete me.
Terrible
This app is absolutely terrible, the duster doesn’t actually work, and then while it’s analyzing, the app crashes…. Give me money back…
Doesn’t work
This app does not work at all
Scam App trying to charge me
Will never trust trying an app on Apple ever again.
Dust cleaning
I only downloaded this for the super awesome dust removal but absolutely nothing happens when it does its thing. So giant waste of time to even download for this.
Lies
It’s not free
Money Heist
Money Hungry
Got just to clean the speakers
Got just to clean the speakers paid the $.29 for the seven days. It didn’t do anything for the speakers I didn’t care about any of the other options. If you wanna clean the speakers to get yourself some BW 100
Doesn’t do as advertised
This is the second one I’ve tried. Seems to focus more on file cleaning. Filed for refund!
False Advertising
Try Rui’s for free then it an in app purchase what a crock!
Volume
Volume didn’t change
Bait & Switch !
U Misrepresented Yourself! I Wanted 2 Clean Dust Out of My Speaker! U Tried 2 Sell Me a Trial 4 Storage Space !?
Mr
Pure spam app
Don’t waste your time
Downloaded for the speaker cleaning and it did absolutely nothing don’t waste your time or money
Awful
Could not get app to let me move forward no matter what I clicked.
Nope
Don’t listen to the add that keeps playing on different platforms saying it’s a speaker dirt removal app, but that’s not even what the main app is about, the cleaning part is not free so don’t even waste your time on downloading.
Don’t do it ❣️❣️❣️
OK, three yet you have to pay even for three days. It’s not free.
BS
Nope, not helpful.
Just some more fake advertising
Claimed to be free, was upsold 3 times before offering a review. AND this P.O.S. app doesn’t even do what was advertised.
Doesn’t work
Wasted my money!
False and misleading
I saw nothing in the app that actually does what it’s advertised to do. It’s basically endless nags to subscribe and do a bunch of other things once you do that have nothing to do with cleaning dust out of your phone.
Bait & Switch
I’ve seen this app advertised numerous times as a free app that will expel dust from your speakers. I finally followed the link and downloaded the app only to learn that feature isn’t included in the free version. So this is a dishonest app from a dishonest company. Worried about how they may mishandle my data. Deeply regret downloading. 😡
Disappointed
Disappointed it charges you for the one thing it promotes for you to try for free
Deceptive! Don’t do it!
It’s a SCAM! It deserves 0 stars but requires at least one for commenting.
Bad advertising
Cannot do a single thing for free you must pay for any feature. Not worth the money.
Duster
This product I never ordered. I don’t know how it was installed on my phone when I didn’t install it, but it must’ve been installed to another app. I don’t usually install paid applications. Very rarely. Do I install free applications unless I’ve really think they’re worth it.
False advertisement
You can not run the free speaker clean out feature as specified. It asks for payment.
Nonsense
I can’t believe I even believe this to be true
Duster
This was advertised as a free service. Now I see to subscribe it will cost me &19.99 per week. I don’t want it.
Sad
I thought this app was nice when I first saw it but I can’t seem to turn on any features I got it because it has intruder selfie but can’t seem to turn it on I’m so done
False
False advertisement there’s nothing on this app that says a blower to blow out your phone. This is just to lure you in to clean your storage and immediately it asked for payment fraud and false advertisement.
Instructions unavailable
I wanted to use the blow feature to clean the phone speaker & was unable to find out how.
Scam
They charged my a full price of 19.99 before my 3 day trial was up. I’m not happy.
It didn’t blow out my dust
Poor
Not what you advertised
How do you get the dust out of
Falsely information
There is no blow button to clean your phones bottom
Advertisement
Your advertisement says the Duster mechanism is free. Turned out it’s a come on to subscribe to multiple thanks. Scam.
SCAM
I only downloaded this because the ad said it was free but it’s only for a trial period. I can’t find anywhere to cancel. It’s a scam to con seniors.
Don’t purchase
Does nothings
Free app????
Your adds say it’s free but you have to pay to do anything. You shouldn’t say it’s free if it’s not free.
+ 11 more in the clipboard copy
Sentiment summary
72%
Positive (4-5★)
8%
Neutral (3★)
19%
Negative (1-2★)