Review Insights · App Store
Ease - Body & Mental Health
Sparksful · 2,283 ratings · ★ 4.6
4.6
★★★★★
2,283 ratings
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Top complaints - extracted from 41 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
18 negative reviews mention this · 44% of all complaints
★★★★★ "Not free. Saying it’s free but they will charge you in a few days is not free. I would have never went to the trouble if they had been honest and said free trial" - zorticia
2
"blood"
16 negative reviews mention this · 39% of all complaints
★★★★★ "Missy. Even with the free trial, it does not work cannot get it to measure blood sugar" - It won’t accept any name
3
"sugar"
13 negative reviews mention this · 32% of all complaints
★★★★★ "Missy. Even with the free trial, it does not work cannot get it to measure blood sugar" - It won’t accept any name
4
"blood sugar"
11 negative reviews mention this · 27% of all complaints
★★★★★ "Missy. Even with the free trial, it does not work cannot get it to measure blood sugar" - It won’t accept any name
5
"false"
10 negative reviews mention this · 24% of all complaints
★★★★★ "False advertising. This app uses the same ads like 30 others in App Store promising free and painless readings of blood sugar. It’s a lie! Don’t download and don’t sign up for free trial, they will charge you immediately and will refuse to give you a refund!" - Verochka_71
6
"does"
9 negative reviews mention this · 22% of all complaints
★★★★★ "Missy. Even with the free trial, it does not work cannot get it to measure blood sugar" - It won’t accept any name
7
"trial"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Not free. Saying it’s free but they will charge you in a few days is not free. I would have never went to the trouble if they had been honest and said free trial" - zorticia
8
"free trial"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Not free. Saying it’s free but they will charge you in a few days is not free. I would have never went to the trouble if they had been honest and said free trial" - zorticia
9
"measure"
8 negative reviews mention this · 20% of all complaints
★★★★★ "Missy. Even with the free trial, it does not work cannot get it to measure blood sugar" - It won’t accept any name
10
"rate"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Not Free. Only the heart rate is free. You have to pay weekly about $8.99 for the Glucose function to work. Ad is misleading." - C a Gab
11
"glucose"
7 negative reviews mention this · 17% of all complaints
★★★★★ "Not Free. Only the heart rate is free. You have to pay weekly about $8.99 for the Glucose function to work. Ad is misleading." - C a Gab
12
"check"
7 negative reviews mention this · 17% of all complaints
★★★★★ "False Advertisement. Gotta pay… just to check heart rate only. Does NOT check sugar as advertised" - No Avatar player
📋 All 41 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not free
Saying it’s free but they will charge you in a few days is not free. I would have never went to the trouble if they had been honest and said free trial
Not free
The ad states this is free but it is not. It offers a free 3 day trial then $9.99/wk after that. I selected the free trial and immediately received notifications that a $22 transaction was trying to be processed from my wallet. Luckily I have all my cards locked or no funds in the account so I didn’t actually get charged. Not sure how they even came up with $22. Beware of this app if you try the free trial or even if you choose to pay for it. You may end up paying more than you intended to
Missy
Even with the free trial, it does not work cannot get it to measure blood sugar
Not what I expected
I thought it was going to be able to measure my BP, blood sugar, all my vitals. I have to enter them manually. It only takes my pulse. 🤔
Not Good
Misrepresentation of app. Hugely dissapointed!!! Deleting now!!
False advertising
This app uses the same ads like 30 others in App Store promising free and painless readings of blood sugar. It’s a lie! Don’t download and don’t sign up for free trial, they will charge you immediately and will refuse to give you a refund!
Scammer
Such scams
Not Free
Only the heart rate is free. You have to pay weekly about $8.99 for the Glucose function to work. Ad is misleading.
Doesn’t do blood sugar
Useless. I tried several times. I never got results
False Advertisement
Gotta pay… just to check heart rate only. Does NOT check sugar as advertised
Blood sugar ck for free 😡
False advertising ‼️Doesn’t rate a star.
SCAM
SCAM. Ads, Ads & more Ads.
Cannot measure blood pressure or sugar levels.
Cannot measure blood pressure or sugar levels.
Scam
Does not let you check blood sugar just tracks it by you entering #.
Not what ads lead you to believe
Ads make it look like you can check blood glucose. Big NO on that, heart rate only the rest is just about data collecting. Definitely not worth paying a subscription
They make you leave 5 stars and positive reviews to let you try the app free besote even trying it
All 5 Star and positive reviews are fake because they make you leave that in order to unlock the free trial
Want out! How do I cancel?
How do I cancel from this?
Fraudulent app
Ad claims to monitor heart rate, blood pressure & blood sugar. It’s FALSE CLAIMS- it only records heart rate via cell phone. All other data must be entered manually from any other source the user can secure. This app only maintains readings the user enters for Bo old sugar etc
don’t download
it doesn’t do what it says it does it’s a scam
Such a scam!! Don’t download!!
I’ve been seeing ads for Ease the last few days, so I downloaded it since you can check your vitals and that’s an odd thing to do from an iPhone!
It ONLY lets your check your heart rate..that’s it!! So how it says you can check your glucose levels…only if you buy it!! For Everything else you have to purchase it! The heart rate was incorrect anyhow. It said mine was 99, I checked it with my professional pulse oximetry and it was actually 116. That’s a HUGE DIFFERENCE!
It’s $8 a week, which is $32 per month! Definitely not worth it just to get incorrect readings. So PLEASE do NOT rely on this terrible app for any health readings! Wish I could give ZERO STARS!!
It ONLY lets your check your heart rate..that’s it!! So how it says you can check your glucose levels…only if you buy it!! For Everything else you have to purchase it! The heart rate was incorrect anyhow. It said mine was 99, I checked it with my professional pulse oximetry and it was actually 116. That’s a HUGE DIFFERENCE!
It’s $8 a week, which is $32 per month! Definitely not worth it just to get incorrect readings. So PLEASE do NOT rely on this terrible app for any health readings! Wish I could give ZERO STARS!!
No es gratuita
Yo no sé, porque dicen que es gratuita, al rato que uno se descarga, le pide ingresar la tarjeta de crédito, para después de unos días empezarte a cobrar
Not Free
Downloaded this and had to delete it. It would not let me use the free trial unless I put in a purchase. False.
False advertising
Does not measure glucose as in ad
Only able to check heart rate.
Only able to check heart rate.
Ease app
Not “totally free” as the ad said.
Not Free
Try free for a few day if you like it purchase.
Free🫤
Not entirely free as advertised. Could not open on phone
glucose?
Difficult to find glucose readings.
Not for me
I don’t know how this is free
After a 3 day trial it is 8 a week, that it trerrible.
After a 3 day trial it is 8 a week, that it trerrible.
Does not measure blood pressure!
The come-on in the ad shows an ability to check blood pressure. That is not possible. Also, the cost for this app is $7.99 per week, $32 per month, $384 per year. What a joke!
Free????
The ad said it’s free until you download and use it. Why would I trust the results when the ad is misleading
Lies
The blood sugar reading part or any health check part is NOT free. You can 3 days free but that’s it, then you have to pay. And as a healthcare professional I can’t believe this actually works
Free for 3 days
I got it because I wanted to test the glucose part but it did not not let measure my glucose . I had to enter my own data, this makes this app useless for me. False advertising.
False claims
Does not actually measure blood sugar. I want a refund.
False Advertising
Yes the app is free but the use of blood glucose portion, which is big bold under the free app phrase, is not. So tired of the app being free for a short time then a weekly or monthly charge…I’d rather pay an up front fee than get hopes up with free.
Junk
Doesn’t do what it advertised.
Not free
Everything I ask for you have to download and app
Customer
They want money for it
Misleading
Only thing it actually did was record pulse. I do not want to continue with this app.
Please confirm cancellation .
Please confirm cancellation .
False advertisement
Doesn’t read blood sugar measure
Fake
Does not read blood sugars
Optimist
Does NOT read blood sugar levels
Buggy
I saw this on IG and thought I’d try the free trial. But I was on my iPad. With case. Not convenient to use. So i downloaded the app on my phone but it won’t let me use it.
I’m looking for a CONTACT BUTTON but don’t see one to fix this and transfer to my phone. I hope they see this and help clear this up.
I’m looking for a CONTACT BUTTON but don’t see one to fix this and transfer to my phone. I hope they see this and help clear this up.
Sentiment summary
92%
Positive (4-5★)
2%
Neutral (3★)
7%
Negative (1-2★)