Review Insights · App Store
Ease Life - Smart Camera
Hangzhou Vision Insight Technology Co.,Ltd. · 4,083 ratings · ★ 4.5
4.5
★★★★★
4,083 ratings
🎯 Build a better version
Top complaints - extracted from 69 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"camera"
29 negative reviews mention this · 42% of all complaints
★★★★★ "Up to three ads to see your cameras. Ads ads ads ads ads. Why do people do this? Why do developers do this? You have to watch three ads to open your cameras, making the cameras useless" - KC*3
2
"cameras"
13 negative reviews mention this · 19% of all complaints
★★★★★ "Up to three ads to see your cameras. Ads ads ads ads ads. Why do people do this? Why do developers do this? You have to watch three ads to open your cameras, making the cameras useless" - KC*3
3
"access"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Worst “app” ever. Worked for a few weeks and now all it does it force me to play or watch video games and it’s impossible to access anything to do with the camera. The ONLY options are to watch or play video games. The camera has been rendered useless 1000 p…" - silentcircle
4
"security"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Worst security camera. This app ours practically unusual. There are so many pop-up ads I have to wait minutes to review cameras. Sometimes the ads glitch and won’t allow you to view the cameras. I try closing and reopening the app but the same thing keeps hap…" - shinesteel
5
"money"
8 negative reviews mention this · 12% of all complaints
★★★★★ "Scammers. They continue to take money for subscription and do not issue refunds even when service has not even been used . Cheap camera I bought if temu stopped working months ago and still costing me !!!! RUNNNNN" - Brokeyyyyyyyyyyyyyy
6
"waste"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Don’t waste your time with this app or security bulb!. This app is a complete joke, anytime I get a notification there is motion on my property and I try and open the app a add for some kind of game pops up and stays up for sometime before being able to access the app." - goldsmith58
📋 All 69 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Up to three ads to see your cameras
Ads ads ads ads ads. Why do people do this? Why do developers do this? You have to watch three ads to open your cameras, making the cameras useless
Sometimes it lets me look sometimes it doesn’t
Js
Worst “app” ever
Worked for a few weeks and now all it does it force me to play or watch video games and it’s impossible to access anything to do with the camera. The ONLY options are to watch or play video games. The camera has been rendered useless 1000 percent. No way to exit the gaming screen upon opening the app. Force close and reopen and it’s just a different game. Have to throw camera in garbage and delete the app. No exaggeration here, it’s stuck permanently on a video game add.
To setup you need to share your location and then the wifi setup is not working
The stupid camera requires location to set it up, which is very anti-privacy. Even after I finally gave access to the camera, the next step is setup the wifi, but the app doesn’t allow for me to enter the wifi name (only to enter a password). Also the camera has very annoying loud or grinding sounds, which suggests that the overall quality of the unit/camera is dirt cheap and faulty.
Worst security camera
This app ours practically unusual. There are so many pop-up ads I have to wait minutes to review cameras. Sometimes the ads glitch and won’t allow you to view the cameras. I try closing and reopening the app but the same thing keeps happening. The cameras are also poor quality and glitch constantly when you try to reposition them.
Too much ad
You can’t even get past login sometimes the ads are at extremely level
App is junk
Purchased four cameras, they all keep disconnecting from my Wi-Fi hard to connect to the app
aiwit is much better now
aiwit has update there app, there is no adds with cam apps and also free space to record cam alerts, but this easelife app is still very useless app. before buying any device make sure ask the seller what app they using so its nit easelife
damn joke
it follows u a foot n then stops! then out of nowhere it will turn opposite of u n face the wall. this thing is a piece of sh..t!!!!
Virus generator
99% adds and viruses
Pos
Won’t never connect
Pop up video ads
Has youtube and game ads. Unskippable. Its a SECURITY CAMERA. if i have an emergency im supposed to wait for 2 videos and a pop up?! Ridiculous
I would not buy
Use to be a great camera system, but now I can get robbed while I watch a damn add before it will pull up my cameras .
Beware - UN wanted Ads
Ads came as a nasty surprise. No other company is involved in these deceptions. The Ads would not let you monitor any situation on any ease life cameras since they won’t stop, and cannot be deleted. We bought these devices for safety and security purposes, but the Ads keep on coming, unstoppable, unrelated, and you cannot stop them as they go on and on, preventing you from monitoring your surroundings.
I would give them Zero if I could. Made in China, no wonder.
I would give them Zero if I could. Made in China, no wonder.
Scammers
They continue to take money for subscription and do not issue refunds even when service has not even been used . Cheap camera I bought if temu stopped working months ago and still costing me !!!! RUNNNNN
Terrible
Terrible with all the game app ads. If you need to view the camera for an emergency situation, this is not the product. 3 to 4 game app ads pop up until you can actually view the camera. I don’t have a subscription and only need to view the outside if I hear something/one outside. The camera is good but it’s of no use if takes 5 minutes to get to pull up the camera to view what’s going on outside.
A lot of ads
I paid for cameras and have to watch endless ads
MONEY GRAB
This is app is nothing but a money grab. I’ve tried leaving a review before but it got deleted. There’s an abundance of ads. I can’t even open the app and get signed in without getting an ad. I wish I could leave 0 stars
Ease life
The app will not let you download the videos as you should be able to. It will go offline with out letting you know.
Too many ads
If you really needed to access the cameras quickly forget this app. There are about 10 minutes of ads before you can get to your cameras and then the person is no longer there. Worst system ever.
Don’t waste your time with this app or security bulb!
This app is a complete joke, anytime I get a notification there is motion on my property and I try and open the app a add for some kind of game pops up and stays up for sometime before being able to access the app.
If I could rate half a star I would
Everytime I open the app or switch from a different camera it plays a non skippable ad, I mean what if someone was breaking into my home I’d have to wait for an entire ad to play out before I could even maybe figure out if someone is breaking in or not. I mean I paid for the cameras why do they need ads as well. It’s stupid and greedy
Can’t check cameras because of nonstop advertising.
I’m confused on why I’m opening my app to check my cameras to a bunch of advertisements that’s can’t be cleared off. That’s unreasonable I have cameras to watch my house and kids, not to look at a bunch of game advertisements. I’m uninstalling once my cameras come in from Amazon.
Terrible app waste of money
It’s riddled with so many ads it freezes. If you get to your camera feed without watching one it will freeze until you back out and watch another. Ease Life you should be ashamed of doing this to paying customers and I’ll be throwing your product in the trash.
Good App Bad Ads
Cannot get rid of the ads which are extremely annoying.
La peor Apple
Solo es puro anuncios en una emergencia para ver la cámara sale mucho anuncio pésima app no la recomiendo ni la cámaras tampoco solo duran 3 meses y se arruinan
Horrible
The app is not security, it shows Temu and other ads repeatedly when I need to see who is at my my door snd recently started alarming that wont turn off!!
BEWARE!!! They will continue taking money even after you cancel the service.
I cancelled my service with them September 18th 2025. They took payment for the month of September and then stopped the cloud service the same day. I then saw on October 17th 2025 they took a payment for service. I provided proof that they took the payments and I didn’t have the cloud service for the month of September through the date in October. They claim everything goes through a third party and that you can’t cancel the service through the app. They said they were going to refund the money and I have yet to see the refund. I continue to get emails telling me to prove I cancelled the service and I show proof and they still continue to claim they don’t have proof.
Endless Ads
Too many ads. Replacing the camera because this app is horrible.
Bad App
Adds take over app
No subscription no notifications
This camera is not as advertised. I had a subscription but couldn’t get motion detection unless it was within 5 feet of the camera. Then after my subscription ended I tried the AI detection and used a SD card.
I get notifications that tell me a car is in the park. (My yard I guess)
And a person is looking in my window from the park. No one shows up on replay. Buyer beware.
I get notifications that tell me a car is in the park. (My yard I guess)
And a person is looking in my window from the park. No one shows up on replay. Buyer beware.
Fear to open apps
Hello devs I think this is commercial app mean any one install after they purchase the camera what is all this advertising all the time
Worst app on App Store
Advertisement nonstop. It literally takes 5 minutes to open your camera on this app because of the nonstop advertisements will never buy another camera that you have to use this app to access the camera
No stars because the camera doesn’t record by herself
To many adds lost my time and my money buying this 👎
Full of ads
Not only at starting but also in the middle of viewing, very disgusting. Stay away.
Hacked immediately
Someone turned my cameras off and robbed me in about 3 weeks it’s a joke never have I seen anything like now the cameras won’t come back online they are being watched bye another person and can’t reach these people to find out where their being watched from
Way too many advertisements
When you need to look at your cameras in a hurry, well that’s not going to happen, without you having to see a bunch of ads first, and if it’s a life or death situation those seconds don’t play on your favor!!
Remove the ads!
I bought the device and when I need to use it you give me f** long ads! What are you doing with your business and your customer?
Website
Keeps trying to go to bad websites and my armour stop it from going to spam websites 3 or more times a day. Why do you build a camera that does that or the software are you giving someone security information using your application!!!
Bad service
Thankfully I chose the cheapest option to start. I paid for it but it does absolutely nothing it said it would. No 3 day loop… nothing. Also the camera is screaming every time a bug moves and there’s no way to turn it off. A waste of money. Unusable.
Trash Application
The problem continues. If I want to see something through the emergency camera. I open the app and waste several minutes on ads that don't interest me. I'm not going to buy or download anything they announce to me. I want to activate the app and see what's happening fast before anything disappears from the camera.
I'm not interested in iCloud either. I won't pay for that, I'M NOT INTERESTED IN ICLOUD OR ADS…
I'm not interested in iCloud either. I won't pay for that, I'M NOT INTERESTED IN ICLOUD OR ADS…
The ads are just in the way.
What’s the point in this app anymore it’s not a good security camera at all !!
Don’t even waste your time
There are way too many ads to even get the camera to function properly. Doesn’t record anything unless you have the paid subscription. Kinds pointless. I’m looking for a replacement
Do not trust this app
This app is piece of junk and does not work well. To use this app and Camera on this app means you are wasting your time and increasing your blood pressure for nothing. I give -100% (minus hundred percent )for this app. Avoid this app if possible.
Do not get anything that uses this app!
Deserves no stars. Constant pop up adds just to access a SECURITY camera. Cameras also lag like crazy. I got a “OFYOO” camera and it wasn’t worth the money at all. Poor quality and an even worse app. Please remove full screen adds!
Ads cover your camera feed
This horrible experience, ads started to cover the entire apps, unable to close it or view camera feed. It makes the camera and app completely useless
Terrible ads
I can’t access the app because the ad is taking the whole screen and no x to close.
The ads are making impossible to use the app.
I am returning the cam because I can’t even use it.
The ads are making impossible to use the app.
I am returning the cam because I can’t even use it.
Showstopper Ads
Bought one to test it out. Too many times the ads stops viewing the live stream. Also hard to control the right spot to view
Cam
Can’t put it pass word
Bummer
Used to work great with the app before this one now can’t get it to work at all
+ 19 more in the clipboard copy
Sentiment summary
88%
Positive (4-5★)
6%
Neutral (3★)
6%
Negative (1-2★)