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Epop: Learn Real-Life English

EpopSoft Inc. · 2,009 ratings · ★ 4.7

4.7
★★★★★
2,009 ratings
5 ★
1,732 (86%)
4 ★
162 (8%)
3 ★
45 (2%)
2 ★
28 (1%)
1 ★
42 (2%)

📋 All 6 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Jinyu2010.Chen 4/10/2026 v1.2.398
The content is lack the correctness
First the vocabulary, probably gets from some context, the meaning of that words some of them only suitable for that context.
Second, the listening, some sentence does not pronounce some words, specifically the beginning word.
Has something else, regret to purchase the app
★★★★ gdg9094 8/14/2025 v1.2.350
바뀐 홈화면 너무 불편해요
홈 화면 업데이트 된거 대체 뭐가 어디에 있는지 제대로 찾을 수가 없어요.
학습 섹션은 네개인데 즐겨찾기는 세개밖에 안되면 대체 무슨 의미가 있나요.
종류별로 매일 골고루 하는 입장에서는 업데이트 이전에 비해서 너무 불편합니다
★★★★ bugprone 8/1/2025 v1.2.346
Poor Customer Service Experience - Subscription Issues
I’ve been using this app individually and wanted to upgrade to a 2-person subscription plan to use it with my friend. However, I encountered significant issues with the subscription system and customer service.
When I contacted customer support regarding the subscription upgrade, I was extremely disappointed with their response. The customer service was:
• Slow to respond - It took way too long to get any reply
• Unhelpful - They provided only brief, generic responses that didn’t address my specific issue
• Unprofessional - The tone was unfriendly and dismissive
The representatives only gave short, robotic answers that were completely unhelpful in resolving my subscription problem. It felt like they weren’t even trying to understand or solve my issue.
For an app that charges subscription fees, the customer service quality is unacceptable. I expected much better support, especially when dealing with billing and subscription matters.
The app itself might be decent, but the poor customer service experience has left me very frustrated and considering switching to a different language learning platform.
Fix your customer service team - customers deserve better treatment, especially when we’re paying for your service.
★★★★ 커피가 좋아요 5/18/2025 v1.2.331
너무 쉬워요
유료 결제 1년짜리를 한게 너무 후회되요. 너무 쉽습니다.
★★★★ bioengl_0101 4/21/2025 v1.2.331
구독 해지 매우매우매우매우 어렵고 까다로움
구독 좀 해지하고싶어서 몇날 며칠을 알아봐도 불가능함. 전화연결도 안되고 우린 모르니 애플로 니 알아서 해라 라는 스탠스인데, 문제는 애플 구독에도 뜨지를 않음. 결제 당사자가 이게 맞는 리액션이자 스탠스임? 그런데 또 자동 계약은 갱신된다함. 며칠째 너무 스트레스임. 구독 해지할때 스트레스 받는 후기가 무더기로 쏟아지니 꼭 제발 고민 잘하고 구독하시길
★★★★★ Tina.chyu 3/12/2026 v1.2.392
词汇难度不合适
我选了雅思的那本词典学习,也勾选了给我难一点的词汇,但还是一直出来初阶的词汇,即使在我每次将已经掌握的简单词汇勾选为不再复习,还是一直出来同样简单的词汇。这个app适合英语水平较低的人

Sentiment summary

94%
Positive (4-5★)
2%
Neutral (3★)
3%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.