Review Insights · App Store
eScan: PDF Scanner App
eBash Groupe · 3,511 ratings · ★ 4.6
4.6
★★★★★
3,511 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"scan"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Loved it then boom. I love this app and needed to scan a bunch of my notes to make them into a PDF to be able to upload them to a Kindle for Travel and it worked lovely at first but now it crashes over and over and over it is so disappointing after I paid for …" - jodibees
2
"scanning"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Nothing works. I have been scanning documents using E scan, edited them and transformed them to text. Then, I copy the edited document. I receive a message that the document has been copied. However, I cannot find this document anywhere. This is a useless…" - Suzannev42
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Version
Old version preferred
Cf
Ty
THIS APP IS A SCAM.
I initially loved this app then it kept “forgetting” I paid for the lifetime membership and I was so confused I bought it again. Thinking I must have accidentally bought the wrong thing the first time. I was stupid to do so because I go to login today and it’s prompting me to buy it again. NEVER AGAIN. Immediately deleting this app after submitting this review.
App doesn’t work
This linked to me from an older app, recommended annual fee. Has not worked since paying and downloading. Used app help link and requested refund. DO NOT BUY
Scam
Scam
I did not mean to buy it
I did not even mean to buy this it just popped up and wouldn't go away and now I can't get rid of it you seem to be crooked
Not easy
Is not easy to use
Hard to use.
Do not buy. Hard to cancel. And use.
Nothing works
I have been scanning documents using E scan, edited them and transformed them to text. Then, I copy the edited document. I receive a message that the document has been copied. However, I cannot find this document anywhere. This is a useless app.
Do not recommend
Way overpriced and can’t even find a way to cancel subscription without emailing support
Not worth it
I tried to use this app to scan my homework assignment and convert it to PDF. The app does not allow you to scan multiple pages unless you have the premium version. I will be deleting this app and using a different one. Don’t waste your time downloading!
Worst scanning app on the market
I scanned a document 3×20 pages each. None of them were able to download and send to my client. What a waste of an hour horrible app don't ever use it people I'm telling you where app on the market.
JD
Terrible. Not user friendly. Not useful fir scanning multi page documents.
Rating
No price was given. I went out now before I use it!
Loved it then boom
I love this app and needed to scan a bunch of my notes to make them into a PDF to be able to upload them to a Kindle for Travel and it worked lovely at first but now it crashes over and over and over it is so disappointing after I paid for the app
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)