Review Insights · App Store
Everland
Samsung Everland Co. Ltd. · 33 ratings · ★ 2.5
2.5
★★★★★
33 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"english"
4 negative reviews mention this · 27% of all complaints
★★★★★ "Need an English version. Not user friendly for foreign visitors. Pls allow English and other language translations on the app." - Bakerbites671
2
"user"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Need an English version. Not user friendly for foreign visitors. Pls allow English and other language translations on the app." - Bakerbites671
3
"friendly"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Need an English version. Not user friendly for foreign visitors. Pls allow English and other language translations on the app." - Bakerbites671
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
해외 방문자 회원가입 불가?
국외 이동통신을 이용해서 회원을 가입할 수 없어서 불편합니다!
왜이럼
신규회원 혜택 받는다고 온갖거 다해봣는데 계속 튕기네용
So freaking bad; not friendly for the foreigners.
So freaking bad; not friendly for the foreigners. How can a company advertised the park in English but other useful stuff in Korean only?
Not in English
This app is not in English. The Android app has multiple languages including English but the Apple app is lacking that functionality.
Need more usability
You can see the map, but nothing else. It needs a lots of improvements for an user.
안조아여
레니 있어도 할수있는 시간 기다렸다 바로하는데도 이용할수 없다고 하고 있으나 마나한 앱이네여
Not user friendly
Trying to find rides on the map is difficult unless you can read Korean. Also trying to use your EP on getting a time slot is ridiculous because it is always saying not open until a certain time and when you try at that time it is already booked by others two hours until the next.
팅겨요.....
블루투스 사용 승인하라고 하면서 계속 실행하자마자 팅깁니다...
ios10 업데이트 이후 계속 튕김
ios10 업데이트 이후 접속 시마다 튕김.
Restore를 3번이나 했는데도 여전함.
Restore를 3번이나 했는데도 여전함.
나만 튕겨요?
iOS 10인데... 위치정보 동의하고 좀 있으면 튕기면서 사용 못함 ㅜㅜ
No gps?
i can't use gps information~!
English?
Can you translate this into English?
Need an English version
Not user friendly for foreign visitors. Pls allow English and other language translations on the app.
ios5.01에서 추천코스튕깁니다 빠른업데이트좀
ios5.01에서 추천코스튕깁니다 빠른업데이트좀
세계4대 테마파크라니 말도안됨
에버랜드가 세계4대 테마파크라니 말도안됨
Sentiment summary
33%
Positive (4-5★)
6%
Neutral (3★)
61%
Negative (1-2★)