Review Insights · App Store
EverMerge: Magical Merge Games
JetSynthesys Pvt Ltd · 182,111 ratings · ★ 4.6
4.6
★★★★★
182,111 ratings
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Top complaints - extracted from 8 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
5 negative reviews mention this · 63% of all complaints
★★★★★ "EverMerge. Don’t get into this game, I I’ve it but it requires you to watch ads or you progress very slowly. I’ve been writing to the tech team since March because their ads stopped work and now we are at the end of June and they are still not working…" - SuperMom369369
2
"been"
3 negative reviews mention this · 38% of all complaints
★★★★★ "EverMerge. Don’t get into this game, I I’ve it but it requires you to watch ads or you progress very slowly. I’ve been writing to the tech team since March because their ads stopped work and now we are at the end of June and they are still not working…" - SuperMom369369
3
"things"
3 negative reviews mention this · 38% of all complaints
★★★★★ "Giant scam App, and support is AI. I was having a lot of fun playing this app, until they changed from using Apple Pay for in app purchases to a third party, and then didn’t give me the things I paid for. When I contacted support to fix the issue, they continually tell me to…" - Courtney12445788
4
"energy"
3 negative reviews mention this · 38% of all complaints
★★★★★ "New owners are ruining the game.. If you have the game you know. If you don’t, don’t bother. Days without events. Mostly 10 day off island events with awful prizes that nobody wants. Terrible event shop ruining plinko because we earn terrible event shop tokens from it. Merg…" - BrutallyHonestReviews85
📋 All 8 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
EverMerge
Don’t get into this game, I I’ve it but it requires you to watch ads or you progress very slowly. I’ve been writing to the tech team since March because their ads stopped work and now we are at the end of June and they are still not working! They apparently don’t care that people will quit play but I am thinking that I have wasted enough time playing! Beware!
Giant scam App, and support is AI
I was having a lot of fun playing this app, until they changed from using Apple Pay for in app purchases to a third party, and then didn’t give me the things I paid for. When I contacted support to fix the issue, they continually tell me to ask Apple for the refund, even after I explained and sent pictures of the third party purchase system that they use in their own app. And they further refuse to make the issue right, I just wanted infame credit for what I bought, but I can’t get that either.
If you download this don’t spend money because you will not get what you pay for, and you will never get a refund.
If you download this don’t spend money because you will not get what you pay for, and you will never get a refund.
New owners are ruining the game.
If you have the game you know. If you don’t, don’t bother. Days without events. Mostly 10 day off island events with awful prizes that nobody wants. Terrible event shop ruining plinko because we earn terrible event shop tokens from it. Merge pass isnt even merging anymore it’s just spending energy and you can’t buy the better prize track with gems and no more extra animal packs from it. Game freezes and glitches all the time. Everything the players ask for they do the opposite. It’s just going to keep getting worse. Save yourself the time and the headache and download merge garden instead.
So many things not working!
Used to be a great game, which I’ve played since not long after it released. The original developers made a lot of improvements during the first few years. Now there are lots of pointless things in the game and things that don’t work. And in order to get the energy you need, you have to watch ads. At least half of them cause the game to crash. And for the past few weeks, since the last game update, my game randomly crashes. Update after several more weeks: problems still haven’t been fixed. However, the only reviews I see you post are the good ones, even though there are many of us that are becoming more and more frustrated. Another update - you keep asking me to rate the game but you haven’t fixed anything. Quit sending rating requests and focus on making the game work better and getting rid of the junk that has no purpose in the game. And maybe even post some of the negative reviews you get so people can honestly decide whether it’s really a game they want to get sucked into!
It’s going down hill
I dislike the fountain and the sub challenges. Bring back the merge challenge!!!!!!
Boring
It takes entirely too long to make any progress in this game. So long that you lose interest and it becomes very boring and monotonous.
Loading issue AGAIN!
My game won’t open, it just gives me a black screen and then closes. It’s really frustrating as I haven’t been able to claim my energy or play the timed event.
Blah
Too slow. Takes forever to obtain things or get anywhere.
Sentiment summary
91%
Positive (4-5★)
5%
Neutral (3★)
4%
Negative (1-2★)