Review Insights · App Store
Evernote Scannable
Evernote Corporation · 418,015 ratings · ★ 4.9
4.9
★★★★★
418,015 ratings
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Top complaints - extracted from 90 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"evernote"
44 negative reviews mention this · 49% of all complaints
★★★★★ "Forced to pay to download photos. Absolutely gross they have decided to monetize every last aspect of this app. If you want to use the app now, you have to give your data away to Evernote so they can sell it to 3rd party vendors and/or retain valuable, sensitive data for ye…" - Leviathan69420
2
"free"
29 negative reviews mention this · 32% of all complaints
★★★★★ "Used to be incredible. Used to be an incredible and life saving app, for free. Then I updated and it’s trying to charge 2.99 a week to use the useful features. Highly disappointed." - PotatoZoid
3
"save"
23 negative reviews mention this · 26% of all complaints
★★★★★ "Don’t Subscribe. I subscribed so I could save my documents in more ways, specifically to my camera roll. Tried repeatedly to do so, no saved images. Canceled." - MelissaX79
4
"scan"
22 negative reviews mention this · 24% of all complaints
★★★★★ "Should not have to sign in to save files. Terrible app. Would not recommend. They let you scan the files but when you want to save them or share them you have to sign in to do anything. And they want you to pay to save them directly on your phone" - ConnorJo250
5
"years"
20 negative reviews mention this · 22% of all complaints
★★★★★ "Forced to pay to download photos. Absolutely gross they have decided to monetize every last aspect of this app. If you want to use the app now, you have to give your data away to Evernote so they can sell it to 3rd party vendors and/or retain valuable, sensitive data for ye…" - Leviathan69420
6
"scans"
20 negative reviews mention this · 22% of all complaints
★★★★★ "No business card contact export. Evernote quit supporting auto export of business card scans to contacts, although it still touts it as a selling point. This app is now useless. Also, important question, why is this app necessary as an Evernote subscriber? There’s alread…" - CosJap
7
"subscription"
19 negative reviews mention this · 21% of all complaints
★★★★★ "Well used to be great now just good. I use this in conjunction with their sister app Evernote. Scanner works well and integrates with Evernote. I’m paying more for my Evernote but some how the features I used to enjoy are t available without an additional subscription" - richink6
8
"behind"
13 negative reviews mention this · 14% of all complaints
★★★★★ "Been horrid since Evernote acquired it. They make it deliberately so much worse than it used to be. Before I could just scan some pictures and send them to myself and now it’s all locked behind horrible Evernote paywall multi app dysfunction. It’s a no from me dawg." - Hawzzy
9
"premium"
13 negative reviews mention this · 14% of all complaints
★★★★★ "Sharing your scans is now a premium feature. You can’t share or send a scam unless you pay. This is basic stuff that used to be free, and is now behind a paywall." - Jb0595a
10
"been"
12 negative reviews mention this · 13% of all complaints
★★★★★ "Been horrid since Evernote acquired it. They make it deliberately so much worse than it used to be. Before I could just scan some pictures and send them to myself and now it’s all locked behind horrible Evernote paywall multi app dysfunction. It’s a no from me dawg." - Hawzzy
11
"paywall"
11 negative reviews mention this · 12% of all complaints
★★★★★ "Been horrid since Evernote acquired it. They make it deliberately so much worse than it used to be. Before I could just scan some pictures and send them to myself and now it’s all locked behind horrible Evernote paywall multi app dysfunction. It’s a no from me dawg." - Hawzzy
12
"scannable"
11 negative reviews mention this · 12% of all complaints
★★★★★ "So sad…. I’m the type who downloads numerous apps for each different type of task.. productivity apps happen to be my favorite category. I rarely pay for an app as I know chances are there is usually something comparable free. I know now you can use…" - Tina-Louise Wallace
📋 All 90 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Don’t Subscribe
I subscribed so I could save my documents in more ways, specifically to my camera roll. Tried repeatedly to do so, no saved images. Canceled.
Should not have to sign in to save files
Terrible app. Would not recommend. They let you scan the files but when you want to save them or share them you have to sign in to do anything. And they want you to pay to save them directly on your phone
Trash
This app is trash
Forced to pay to download photos
Absolutely gross they have decided to monetize every last aspect of this app. If you want to use the app now, you have to give your data away to Evernote so they can sell it to 3rd party vendors and/or retain valuable, sensitive data for years- or you have to PAY to download to your photo album. Do better.
Used to be incredible
Used to be an incredible and life saving app, for free. Then I updated and it’s trying to charge 2.99 a week to use the useful features. Highly disappointed.
Useless without the additional app
This is not a stand-alone app and is not useful unless you download an extra app to be able to move your documents off of the app
Scammable
The app says you can open your app for free in Evernote but you cannot . So they let you waste time scanning a large file to coerce you to pay or you can’t access it.
Been horrid since Evernote acquired it
They make it deliberately so much worse than it used to be. Before I could just scan some pictures and send them to myself and now it’s all locked behind horrible Evernote paywall multi app dysfunction. It’s a no from me dawg.
No business card contact export
Evernote quit supporting auto export of business card scans to contacts, although it still touts it as a selling point. This app is now useless. Also, important question, why is this app necessary as an Evernote subscriber? There’s already a scan app within Evernote? This is a redundant app only meant to help promote Evernote in the App Store when people are searching for scan apps.
Помойка
Позволяет сохранить только в Evernote.
Помойка полная!!!
Помойка полная!!!
Horrible
horrible! the jpeg and pdf saving functions mix up all the time
Everything is now behind a paywall
Long time user and went to use the app today and suddenly everything is behind a paywall. Will be deleting the app soon.
Subscription model to share document
Greedy stupid software. Some stupid CEO decided to guard BASIC functionality behind a subscription model. I hate 2026.
You have to pay to save now
You have to pay to save your scans now
Sharing your scans is now a premium feature
You can’t share or send a scam unless you pay. This is basic stuff that used to be free, and is now behind a paywall.
Horrible change
There was no reason for them to join up with Evernote. This app is no longer usable.
New pay wall
Just continuing to show disappointment from another user in how they have forced integration with a second app or a pay wall. Used to be my go to for scanning and now will be finding an alternative.
So sad…
I’m the type who downloads numerous apps for each different type of task.. productivity apps happen to be my favorite category. I rarely pay for an app as I know chances are there is usually something comparable free. I know now you can use your iPhone to do scans, but I had been using scannable for years and it was one app that I was completely happy with. It was reliable, free, and worked perfectly!! I could save my scans, email them, etc. whatever I needed but then suddenly like others have shared they changed everything and it now sucks. I’m definitely not going to pay when I can get the same thing if not better for free. What a waste of a good app. It’s really sad.
:(
this used to be the best scanner app and now it's like unusable without making account and downloading another app
Everything locked behind a paywall now
Awful. I’ve been using the app forever and just updated and now I can’t send or save anything
Paid or it’s nonfunctional.
This was free and my go to for easily attaching PDFs to emails for schoolwork during Covid now you have to pay for that basic feature??????
Was AMAZING, look elsewhere now
Loved this app, but not at all worth $3 a week! Ridiculous that they are making you use Evernote and pay so much for it when I probably only make a one or two scans a month. Used to love the ease of sending it as a pdf as a text.
Was free, no more
This used to the the best scanner app available, able to turn any messy photo of a document into a clean image. However, despite the software and features staying the same, it is now locked behind an egregious $15/month subscription for the entire Evernote suite. Do I look like I’m made of money? Uninstalled.
farewell
After so many years I am finally divorcing this app. I used it for a very long time and loved it more than any other app on my phone, but starting about two or three years ago it started to become more and more glitchy. Nowadays it is the most insufferable app on my phone. I waited literal years for them to make it better because I wanted to be a loyal fan and just deal with the issues at first, but they are only making it worse and worse. I’m switching to a different scanning service that I won’t mention because I’m not here to do propaganda.
why do i need evernote now
great app but now it makes you download the evernote app to view the scans. it used to not require that….
Paywall
Used to be the best, now essential features like saving scans are behind a paywall
Unusable
I used this app for many years before it became Evernote. Now it is impossible to use. You need to scan in one app then move to another to save it. By that point you have dismissed at least 3 free trial offers. Once you get to the Evernote app you’re forced into a free trial again unless you opt out through a button that is not obvious. I’ve used many “freemium” type apps before so I’m used to upgrade options but this is so desperate it’s comical. Do not download this! All the high star reviews are from many years ago before this change.
Ruined with paid subscription
This used to be an amazing app that performed exactly as needed and was a cut above the competition. Now you are forced into their “Evernote Ecosystem” that you have to pay and expensive subscription for, despite the fact that you need only one or two simple services. Complete waste of talent and a good app
Trash Now
Now saving and sharing your scans need a “premium subscription”. Hahaha. I’m deleting this app after doing this review. Bye.
Charging to Export Docs?
I’ve been a long-time user of Evernote Scannable. It saved my butt multiple times during my middle/high school career, as well as on some occasions during college. I opened it up for the first time in a while (need to scan but can’t access a scanning machine today) only to find that in order to export my document ANYWHERE other than Evernote, I must pay a premium subscription. I’m signing up for the free trial today to send these documents to myself, then I am canceling immediately and finding an alternative app. Money hungry isn’t a good look for you, Evernote.
Disappointing
Downloaded this app three years ago for a high school student assist job & I've been using it for college for the last two years. Until this use, it had never let me down. Now it wants me to pay to download scans into my photos? And I have to download some other app just to save my scans? I don't need them saved in some side app, I need them downloaded to my phone so I can use them. End of an era for us, Scannable, but here is where I say goodbye & find another app to do what you did.
Offer a “free trial” and immediately charge the card
Used to be a fantastic app, looks like they moved all of the convenient functions to a “premium subscription”. They offer a “free trial”, but my card got immediately charged after agreeing to the trial option.
Used to be great, now it’s a ripoff
I used to love and recommend this app to people, but who gives a flying fox about using Evernote? This app REQUIRES you to use Evernote to do ANYTHING with it, unless you are willing to mint to shell out cash for a subscription. Up yours, Scannable, and up yours, Evernote. There are way better options out there now for free pdf makers and shareable image consolidation.
Unable to print without paying Evernote
Unless I am missing something, the restrictions on sharing a document prevent me from printing a document (for free) on my own printer. It appears I must buy a paid subscription to Evernote. Ridiculous! Will find another app.
Terrible
All I wanted to do was scan a PDF, and they wanted me to create an account, download another app, and then pay for their premium to download the pdf I’d just scanned. Do not use, other apps won’t make you go through 18 steps to do a basic thing.
Was free but switched to subscription
You lost a customer with changing from free to subscription.
Most needed features are now premium
I’ve used Scannable for years as well as Evernote and if you’re here you’re most likely wondering what happened to your Scannable app with which you were able to scan documents and then send emails unfortunately Scannable only works by sending notes directly to Evernote and not sending them as it had previously to external sources such as emails. That is now a “premium “. As a workaround if you’re in the Apple ecosystem, you can use your Apple notes program to create a PDF and then create a file and then email that or you can use the Riddell document scanner is an option. Sad such a great little program as was Evernote,,,, at one time.
was free
now it’s not
Weak.
They couldn’t add value to their product so they just made any sort of value behind a paywall. It’s the mark of an increasingly irrelevant app.
Bad app
Ever since this app forced Evernote integration it has lost me. Truly a shame as this functionally was a great app.
Don’t download
It used to be simple and great, now it forces you to use evernote or to pay just to save a PDF.
Was great, $2.99 / week is absurd
I used to love this app and recommend it to everyone. I figured it would some day switch to requiring a payment, but I assumed it would be a reasonable amount. $2.99 per week for an app that is only used occasionally is absurd! I don’t pay $155 per year for apps that I use much more often than this. Hopefully they’ll figure it out and lower the price, but until then I’m using other apps.
Not good anymore
This all was amazing until it now forces you to use Evernote and pay for Evernote. Better apps out there
Greedy App
App worked great for a while, no problem. Out of the blue it’s now requiring I pay an obscene amount to access the app, which used to be free!! DO NOT RECOMMEND, FIND ANOTHER APP!!
why would you charge for features you offered for years
literally so disappointed- this was my go-to app for YEARS, and now they’ve changed to paid subscription for basic features.
Ruined the app. Moving on…
Evernote acquired this app and now locks it behind an Evernote login. Evernote is shoddy as is so I’ll be finding a new scanning app since they tanked this one
Beyond disappointed
I’m beyond disappointed that the feature I used for free for years of work and research - the ability to directly email scanned files - is now behind a paywall, and now I am forced to login and use the Evernote service that I would otherwise not use. Classic “ensh*ttification” of an app.
I used to love this app
In the past, this app was a tool I used all the time to get quick and easy scans. It was perfect for what I needed. I’m honestly so disgusted by requiring a premium subscription to access the same functionality as before. . Even when I elected to start the free trial, I was immediately prompted to turn off subscription renewal emails under the guise of minimizing my notifications. I will never pay a single dime to this greedy abomination of a company. Sad to see something I once really appreciated turned into useless garbage. Deleted the app today.
So bad
This app used to be very easy to use but now it makes you go through multiple extra steps to do the exact same thing. The evernote app it forces you to use is so garbage.
Used to be the best scanner out there
I used to love scannable, it got me through college in covid bc I'd have to hand write assignments and scan to upload. Now it's all stuck behind a greedy paywall. Do better Evernote. Sometimes people need to scan in a hurry and you making everything cost $16/month and sign in a million times is such a hinderance. Sad to see such a great app get ruined over time!
+ 40 more in the clipboard copy
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)