Review Insights · App Store
Fambase: Live & Group Chat
NEXTWAVE MEDIA HOLDINGS LIMITED · 6,151 ratings · ★ 4.4
4.4
★★★★★
6,151 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Scammed and conned. I was scammed and conned out of alot of money on here by someone with a fake profile. Reported it to Fambase and heard absolutely nothing back and had nothing done about it at all! Makes no sense especially when you sent numerous screenshot…" - Maze0078
2
"been"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Scammed by them with no support at all. I have been trying to withdrawal money for over a month and the support (which is just an ai bot) keeps repeating the same nonsense sentence. They say “ To minimize risks, the platform has a relatively strict review process for withdrawals.…" - 200MphIntoATree
3
"nothing"
4 negative reviews mention this · 10% of all complaints
★★★★★ "What’s going on?. I can’t see a thing in this app! Nothing at all. Cant find people, can’t see groups, can’t see lives. What’s really going on here?" - OhPlease2
4
"people"
4 negative reviews mention this · 10% of all complaints
★★★★★ "What’s going on?. I can’t see a thing in this app! Nothing at all. Cant find people, can’t see groups, can’t see lives. What’s really going on here?" - OhPlease2
5
"scam"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Terrible. Scammers" - Rien McGowan
6
"live"
4 negative reviews mention this · 10% of all complaints
★★★★★ "What’s going on?. I can’t see a thing in this app! Nothing at all. Cant find people, can’t see groups, can’t see lives. What’s really going on here?" - OhPlease2
7
"account"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Lagging freezing and buffering not receiving any updates on my email account for the experience. The app buffers lags and freezes up when I gift and haven’t been accommodated for my coins and my experience with the service have emailed several times" - Fukkar
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible
Scammers
What’s going on?
I can’t see a thing in this app! Nothing at all. Cant find people, can’t see groups, can’t see lives. What’s really going on here?
It’s trash
Terrible , nasty , needs to get banned!!
Scam
This app has stolen 8,000 dollars from me and they say no refunds. I have put in a police report and a FTC fraud report. I need this fixed or I will sue
Bad
So laggy and freezes I have to restart the app way too much
Scammed and conned
I was scammed and conned out of alot of money on here by someone with a fake profile. Reported it to Fambase and heard absolutely nothing back and had nothing done about it at all! Makes no sense especially when you sent numerous screenshots proving it.
Inappropriate
Very gross app basically only fans very nasty with cheap prosts*%
App is for explicitly used for sexual Content
Most of all the groups on here are sexual content groups just to be aware its not a typical streaming app
Worst app for streaming cause u won’t get your money
Worst mistake I ever made was to use your platform you guys are so poor noting to be compared with TikTok and they can hold your money for weeks without releasing it
Bring the $5 dollar coins back!!!
Bro idk why they removed the option to buy coins for $5 it was waaay better
Transactions
Made 3 different purchases for coins never received them or currency very sad this app feels like a big scam I’ve made a report today we will see about father plans.
Fraud
My money was taken from this app I reported them to the FTC
Terrible app
Trash app ppl on there can be very rude and unpleasant.
Nudity in live streams
There is literal live streams with nudity in it. No scan to be able to get into the app to verify age and can’t even report someone in a livestream for it without a picture. When you go to take a picture for proof of what’s going on the app doesn’t let you take a screen shot or a screen record for proof. App is literally disgusting. DO NOT DOWNLOAD
Bad
How do y’all like this app
Interface sucks
Using this app reminds me of getting a virus in the 2000s and having to constant click X buttons to close them all. This app is the most annoying livestream app ive ever used.
This app shows explicit content
How is this app even allowed on the App Store?
Scammed by them with no support at all
I have been trying to withdrawal money for over a month and the support (which is just an ai bot) keeps repeating the same nonsense sentence. They say “ To minimize risks, the platform has a relatively strict review process for withdrawals. Thank you for your patience. “ I ask what this means and they just ghost me. I ask where the money is and why it’s taking a month over the “three day withdrawal” period and again just ghosted. Wouldn’t recommend this app to ANYONE. THEY WILL SCAM YOU.
Poor customer service
This app needs to be redone if people are spending money and they can’t even reach the customer service which in 48 hours they need to close this app down and rebuild it
SCAM
If I could give 0 stars I would. They don’t answer emails at all. Can’t even answer a simple question about the money I earned! Withdrew money WEEKS ago and still haven’t received it! Emailed them a plethora amount of times and NOTHING. A bunch of SCAMMERS! Can’t wait til the app gets shut down!
Full of dirty sluts
??
This app is basically a porno site
Honestly, I really dislike this site. I’m a fan of adult work but at the same time there’s a time in place for that and I don’t think it should be on the Apple or Google store.!!
Apple do something about this and take this app down and place the owners in seriously legal action !!
Apple do something about this and take this app down and place the owners in seriously legal action !!
Can’t download
Says app is free but won’t let me download without verification of cards
Ha
They have changed a lot you can’t get links anymore how is anyone supposed to make money.
Withdrawal problem
You not allowed to withdraw and cancelled this app is in shambles
Not a good app
Never getting this app again it never gives the money back I’m very upset
No good
There is group doing sexual content
FIX THE APP
For the past two months I haven’t been able to login to my account don’t know if app is glitched or not but even when I try to recover my account by changing my number still doesn’t send me the code or anything I contacted support plenty of times and heard nothing back
Customer service
I’ve been on the app for about six months now and keep running into problems every time I email customer support no one ever get back to me to help.
In app money
If something happens you e we I’ll not get a dollar back out these people
Technical issues
Not sure what happened. Not sure if the app crashed but literally. The app glitched I cannot tip. I cannot take money off. It froze my account. It did it from all devices as well as others commenting on live about the issues.
Wong open invites
On I phone invite links will not open and go directly to App Store then links won’t open.
Verification
I can verify myself on the yoti page there isn't progression in my verification and ai flagged me mid live
Form
Several days ago I filled out the form to withdraw and despite the fact that in the indications it says that it is two working days for review, I have been waiting more than eight days and I still do not get any response and I have not been able to withdraw my income.
Lagging freezing and buffering not receiving any updates on my email account for the experience
The app buffers lags and freezes up when I gift and haven’t been accommodated for my coins and my experience with the service have emailed several times
App suddenly very buggy
I got logged out of my account and now I can’t log back in.
Bro
Maaan just allow us viewers take screenshots 🤣
Not allowing me to get more people in my group
During my livestream today, while promoting my Fambase broadcast across my social media platforms, some of my supporters encountered an issue we’re they couldn’t access my link because my group had apparently reached its capacity. I wanted to ask if someone could clarify what the member limit is for my group.
This is important to me because my fans and supporters are global, and having a cap on group members would restrict my ability to connect with everyone who shows me love. As an influencer, my goal is to engage with as many people as possible, so understanding this limit will help me plan better for future streams.
Any insight on this would be greatly appreciated.
This is important to me because my fans and supporters are global, and having a cap on group members would restrict my ability to connect with everyone who shows me love. As an influencer, my goal is to engage with as many people as possible, so understanding this limit will help me plan better for future streams.
Any insight on this would be greatly appreciated.
Trouble connecting
when I make a stream, I can’t see the roulette or the lovense option, nor do I see the options to block the live stream
Sentiment summary
85%
Positive (4-5★)
3%
Neutral (3★)
11%
Negative (1-2★)