Review Insights · App Store
FamilyWall: Family Organizer
Family & Co · 18,434 ratings · ★ 4.8
4.8
★★★★★
18,434 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"keeps"
6 negative reviews mention this · 35% of all complaints
★★★★★ "Keeps Crashing. I love this app but I can never open it anymore. Real shame because the subscription was worth it to me and I’ve lost all my data." - Sallysimpler
2
"crashing"
6 negative reviews mention this · 35% of all complaints
★★★★★ "Keeps Crashing. I love this app but I can never open it anymore. Real shame because the subscription was worth it to me and I’ve lost all my data." - Sallysimpler
3
"keeps crashing"
6 negative reviews mention this · 35% of all complaints
★★★★★ "Keeps Crashing. I love this app but I can never open it anymore. Real shame because the subscription was worth it to me and I’ve lost all my data." - Sallysimpler
4
"working"
5 negative reviews mention this · 29% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
5
"year"
4 negative reviews mention this · 24% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
6
"years"
4 negative reviews mention this · 24% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
7
"been"
4 negative reviews mention this · 24% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
8
"love"
4 negative reviews mention this · 24% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
9
"premium"
4 negative reviews mention this · 24% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
10
"subscription"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Keeps Crashing. I love this app but I can never open it anymore. Real shame because the subscription was worth it to me and I’ve lost all my data." - Sallysimpler
11
"family"
4 negative reviews mention this · 24% of all complaints
★★★★★ "App won’t open after latest update. I really liked this app; used it with family. Then came the apple update, now it won’t open!! Is this only a paid app now? Do you still offer the free version?" - Lost my calendar
12
"paid"
3 negative reviews mention this · 18% of all complaints
★★★★★ "No longer Best one out there!. Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch …" - TAK928
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
No longer Best one out there!
Updated 1/24/2026: I cancelled my paying membership. At $45 a year, that is $150 I have paid to support the app over the last few years and nothing that is a basic functionality/suggestion has been implemented. But they have time to launch a crowdsourcing fundraiser for a digital calendar - that no one asked for. Instead of focusing on making their app better, they are just trying to be a cash grab because these are trending right now. Fix your app before moving onto extras.
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Updated 10/11/2025: Still no updates for things like quantity on a shopping list after years of suggestions. This is a basic feature to any shopping list. Any app/developer that can take money from people but not actually improve the app is a scam.
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Updated 4/4/2025: I dropped my review to one star. Ignoring suggestions from users is not a good look. I depend on this app and it is just not meeting my needs anymore. Why am I paying for this when I can use the free apps with my phone now that they have advanced?
Quantity for a shopping list is a basic function. Why this has been ignored for years is beyond me. I will be cancelling and moving on to a different app after my year is up.--------
Updated 2/5/2025: I dropped my review down a star. It has been over a year and I am not sure why something as simple as quantity in the shopping list can not be implemented? This seems like a very basic necessity when it comes to knowing how much of something to buy. Like if I need two onions, 2.5 pounds of meat, etc. --------
I have been using this app for over a year now and it is the best one! I love how everything is updated in real time. I upgraded to premium to be able to menu plan and it is so worth it.
I see there is a widget now! This is something I have been wanting!
The only thing I wish would have more updates is the list function! I would like the ability to enter a quantity for something. So say I need two packages of chicken breast or three cans of peas. I would love the ability to easily distinguish that - especially when my husband is doing the shopping.
I also would like to be able to see the notes better on lists. If it were in a smaller font size under the item instead of showing the paper icon, it would be easier to see.
I am trying to figure out the budget feature, but it is not working for my budgeting needs yet.
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Updated 10/11/2025: Still no updates for things like quantity on a shopping list after years of suggestions. This is a basic feature to any shopping list. Any app/developer that can take money from people but not actually improve the app is a scam.
--------
Updated 4/4/2025: I dropped my review to one star. Ignoring suggestions from users is not a good look. I depend on this app and it is just not meeting my needs anymore. Why am I paying for this when I can use the free apps with my phone now that they have advanced?
Quantity for a shopping list is a basic function. Why this has been ignored for years is beyond me. I will be cancelling and moving on to a different app after my year is up.--------
Updated 2/5/2025: I dropped my review down a star. It has been over a year and I am not sure why something as simple as quantity in the shopping list can not be implemented? This seems like a very basic necessity when it comes to knowing how much of something to buy. Like if I need two onions, 2.5 pounds of meat, etc. --------
I have been using this app for over a year now and it is the best one! I love how everything is updated in real time. I upgraded to premium to be able to menu plan and it is so worth it.
I see there is a widget now! This is something I have been wanting!
The only thing I wish would have more updates is the list function! I would like the ability to enter a quantity for something. So say I need two packages of chicken breast or three cans of peas. I would love the ability to easily distinguish that - especially when my husband is doing the shopping.
I also would like to be able to see the notes better on lists. If it were in a smaller font size under the item instead of showing the paper icon, it would be easier to see.
I am trying to figure out the budget feature, but it is not working for my budgeting needs yet.
Keeps Crashing
I love this app but I can never open it anymore. Real shame because the subscription was worth it to me and I’ve lost all my data.
Cannot change time zone
Bought premium for this app and it is in the wrong time zone. I have not been able to find any help topics, settings, or contact information to be able to change it. It feels useless to me as I wanted to use it to manage different schedules, but that is impossible with the wrong time zone!
App won’t open after latest update
I really liked this app; used it with family. Then came the apple update, now it won’t open!!
Is this only a paid app now? Do you still offer the free version?
Is this only a paid app now? Do you still offer the free version?
App keeps crashing
App used to work great. Now won’t even open. Big problem!
Won’t Even Open
I just purchased a yearly subscription and now the app won’t even open. I tap the icon and the app pops up like it’s going to open but then immediately disappears. Seemed to be opening fine before I paid for premium so kinda seems scammy. If it’s not scammy then it’s glitchy, and I’m not sure that’s any better. Either way, can’t use it.
App keeps crashing
I love this app and it has kept my family on track for the last 2 years. However as of yesterday I cannot open the app - it keeps crashing and I can’t see my calendar. It’s working fine on my husband’s phone but I am the account holder and I’m afraid if I delete the app and reinstall I will lose all of our data. Please help as I’m out of options - already restarted my phone and there are no updates to the app itself.
Crashing
Loved it for many years. Now it won’t open. Keeps crashing. That’s where all my calendar stuff is. Looked for an update and found nothing.
Not working
App is not loading there is no updates to do. Very frustrating. Anyone else having this issue
App Stopped Working
App Suddenly Stopped Working. Literally my family’s entire life is on this app. Appointments planned out for the entire year, gone. Very, very upset.
App keeps crashing
App is unstable and unreliable
Purchased account not working
I recently purchased the 2026 special price for the whole year. My subscription shows valid in Apple however, the app itself will not acknowledge that I Have a premium account. I cannot find a way to contact the company. Hopefully this will work.
Very inappropriate add
This is supposed to be a family sharing app but they definitely don’t monitor their ads. Every time I open the app the top banner of adds has a ton of images of almost nude graphics. I don’t know what this add is for it has zero words just many pictures that are not family friendly.
Glitchy
This app has glitched since I downloaded it. It seems like a great idea but I am disappointed and unsatisfied.
Won’t open
Purchased the subscription and now the app won’t even open
Recent Bug
I've been using this app for over a year and have never had any problems till now. It's really great but for the past free days every time I try to open the app it glitches and won't let you access it. It seems to be a common problem but there's been no update or anything.
App keeps crashing
I have been using this app for years and I love it. But right now I can’t open the app without it crashing. Just wondering if it’s just mine or something.
Sentiment summary
97%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)