Review Insights · App Store
FINAL FANTASY VII EVER CRISIS
SQUARE ENIX · 18,703 ratings · ★ 4.7
4.7
★★★★★
18,703 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
15 negative reviews mention this · 60% of all complaints
★★★★★ "Too many app crashes. This game is becoming unplayable on iPhone. It constantly freezes, crashes, and throws me back to the iPhone home screen. I’m tired of losing progress because the app can’t stay stable for more than a few minutes. The gameplay is great when…" - Emokicon
2
"screen"
7 negative reviews mention this · 28% of all complaints
★★★★★ "Too many app crashes. This game is becoming unplayable on iPhone. It constantly freezes, crashes, and throws me back to the iPhone home screen. I’m tired of losing progress because the app can’t stay stable for more than a few minutes. The gameplay is great when…" - Emokicon
3
"gameplay"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Too many app crashes. This game is becoming unplayable on iPhone. It constantly freezes, crashes, and throws me back to the iPhone home screen. I’m tired of losing progress because the app can’t stay stable for more than a few minutes. The gameplay is great when…" - Emokicon
4
"playing"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Use to be a great game. I am a day one player and I say the game use to be a well balanced very good game now it’s a cash grab if you don’t have new stuff you will find playing the game very hard" - Angeredboy
5
"crashing"
4 negative reviews mention this · 16% of all complaints
★★★★★ "HAPPY 2.5 FREEZING FANTASY VII EVER CRASHING ANNIVERSARY. Cissnei should have been released to celebrate the 2.5, why are you continuing to neglect her? Also why is coop dead, if you actually care for your game you need to make coop active, this game has become a joke and as the worlds greatest ga…" - WorldGreatestGamer&Reviewer
6
"download"
4 negative reviews mention this · 16% of all complaints
★★★★★ "There’s good stuff SOMEWHERE in here. It has the promise of like 5 great games, but it’s like they put them through a blender and then dumped a layer of gatcha over it all. I downloaded it because I wanted to play “Ever Crisis.” 5 HOURS later, I no longer remember what Ever Cri…" - Explanoite
7
"title"
4 negative reviews mention this · 16% of all complaints
★★★★★ "error message. unable to open. keeps showing error and return to title screen" - jetkie
8
"title screen"
4 negative reviews mention this · 16% of all complaints
★★★★★ "error message. unable to open. keeps showing error and return to title screen" - jetkie
9
"every"
4 negative reviews mention this · 16% of all complaints
★★★★★ "GIVE ME MORE CONTENT IM BORED. Square really suck at mobile gaming I completed EVERYTHING I need more!" - Fubannnndaiiii
10
"unplayable"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Too many app crashes. This game is becoming unplayable on iPhone. It constantly freezes, crashes, and throws me back to the iPhone home screen. I’m tired of losing progress because the app can’t stay stable for more than a few minutes. The gameplay is great when…" - Emokicon
11
"experience"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Too many app crashes. This game is becoming unplayable on iPhone. It constantly freezes, crashes, and throws me back to the iPhone home screen. I’m tired of losing progress because the app can’t stay stable for more than a few minutes. The gameplay is great when…" - Emokicon
12
"until"
3 negative reviews mention this · 12% of all complaints
★★★★★ "T. Love FF, but this game will not connect you to any co-op lobbies. Also, too many weapon abilities to only have two and the battle system is dumb. Dissidia was the best game there was until SE messed that up too." - Halberd420
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Too many app crashes
This game is becoming unplayable on iPhone. It constantly freezes, crashes, and throws me back to the iPhone home screen. I’m tired of losing progress because the app can’t stay stable for more than a few minutes. The gameplay is great when it works, but the constant crashes completely ruin the experience. Square Enix needs to fix these stability issues instead of focusing only on new content and events. Very frustrating.
Use to be a great game
I am a day one player and I say the game use to be a well balanced very good game now it’s a cash grab if you don’t have new stuff you will find playing the game very hard
T
Love FF, but this game will not connect you to any co-op lobbies. Also, too many weapon abilities to only have two and the battle system is dumb. Dissidia was the best game there was until SE messed that up too.
Honest Review
Game continues to crash during gameplay, it’s literally unplayable. This has been an issue for years now.
Co-op
No one does co-op should just add a random npc feature for it.
Co-op broken
Co-op sucks. You need to do co-op to get rewards but I can never find a match. It should be optional.
Good luck with co op
There are missions and tasks that require doing co op, but you will not be able to do them. No one queues, so you will be stuck in matchmaking, retrying endlessly, until you give up.
HAPPY 2.5 FREEZING FANTASY VII EVER CRASHING ANNIVERSARY
Cissnei should have been released to celebrate the 2.5, why are you continuing to neglect her? Also why is coop dead, if you actually care for your game you need to make coop active, this game has become a joke and as the worlds greatest gamer and reviewer, I give it a 1 star until coop can actually be played by everyone at all times…
Ugg
I hate it please bring it for ps5
Crashing
Unable to access the game because it keeps returning me to the home screen. Deleted. Redownloaded. Cleared cache. Nothing. Missing event because of it /:
error message
unable to open. keeps showing error and return to title screen
Blatant cash grab
Drop rates are horrible. Pity system is horrible. Gave it a whole year before calling it quits. Not even pretending to hide their greed. Final fantasy has fallen far from Final Fantasy Opera Omnia
Doesn't work
Error occurred return to title screen, it's been like this for months
Buggie
Game kept giving a wide array of errors. It was so difficult to do the story that I gave up because of constant 1007 errors.
Please add controller support
Game is awesome but would be nice if it had controller support.
Boring
One of the most boring Gacha games I’ve played. The pulls consist of getting weapons or collecting stamps for outfits. Stamps are given in a random amount for every 10 pulls you do. Weapons are boring incentives to play the game and the outfits are very lack luster. They do have wallpapers but those too are very lackluster. The gameplay is also dull and just lacks any real substance. Play NIKKE or Wizardry Daphne.
Soulless time suck
The game requires an additional download every time I think about playing it, and if I’m not connected to wi-fi, it just won’t work (you can’t download in the background either, so you just have to keep the app open and wait when you can get it to start). Once you’re finally in, you’re welcomed with dozens of pop-ups before you can play the game. Once you FINALLY get to gameplay, it’s repetitive, plays itself, and doesn’t fully capture the stories from the original games. Please just play the mobile port of the original FF7.
Crashing
Won’t let you get past the title screen though
Title screen crash
Can’t get past title screen due to crashing issues
GIVE ME MORE CONTENT IM BORED
Square really suck at mobile gaming I completed EVERYTHING I need more!
There’s good stuff SOMEWHERE in here
It has the promise of like 5 great games, but it’s like they put them through a blender and then dumped a layer of gatcha over it all. I downloaded it because I wanted to play “Ever Crisis.” 5 HOURS later, I no longer remember what Ever Crisis is, and I don’t know if it is even included in this app. Apparently, there are at least 4 “entire”* FF7 video games, but it’s not like you can just select one, or switch between them. You experience them through Story Mode, which is in itself something you unlock by playing through the beginning of the FF7 remake - oh, and you do a ton of unlocking, at least a third of which is purely for the sake of claiming you unlocked something. Imagine if the very first time you gained control over Cloud you got a message saying you “unlocked mobile mode” and then you got a message informing you that Party Mode and Portrait Mode were also unlocked - meaning that you can now press X to look at the party members and check an individual’s equipment. That’s not “unlocking” anything, that’s a basic function being given to you as soon as the opportunity arises. I don’t need flashing lights and confetti because I can now see what sword I have equipped.
Now I mentioned a blender and entire* games because everything is broken up into missions - everything. Jump off the train and fight a guard? That’s a mission. Fight 3 groups of guards? That’s another mission. All missions must be selected through the menu - you can’t just continue right thgrough. So after getting back to the bar, you have to select the next “mission” which is just talking to Tifa. The next mission is talking to Barret, standing in the same room. And if during pre battle party setup you accidentally click on Enhance instead of the left arrow for the next party member which floats just beside it, you have now left story mode and have to navigate back to the mission to start it and try the pre battle setup again. Chunks of the slower parts of the story or the more open ended exploration are simply cut out and replaced with narration saying “and so they got to the reactor” or such.
In my an attempt to play the “unique story” which is Ever Crisis, I have now played through at least 10 story missions from FF7 remake, some of which are missing scenes deliberately ( or maybe FF7 remake itself cut out these parts - I hope not), and some of which are missing lines accidentally - like Reno telling the goons to not step on the flowers. They point out he stepped in them, but since he never mentioned them in the first place, we have no idea he actually cared enough to tell his men to be careful. Or maybe his line got swallowed up in one of the many many glitches I run into playing this on a 7 year old phone.
I have LITERALLY - not metaphorically - spent more time in menus and opening gifts than I have in playing the mandatory story portion in hopes of reaching the sub video game I downloaded this to play in the first place. There is no sane reason to set things up this way, and it seems like the entire point is to turn all the base games into a ginormous gacha game that you are pressured (with in game pop up’s for offers for store items) into spending real money on.
Literally the only reason I am putting up with this garbage is because, to my knowledge, it is the only possible way to play this story about young Sephiroth. Man I hope this experience improves once/if I actually unlock that
Now I mentioned a blender and entire* games because everything is broken up into missions - everything. Jump off the train and fight a guard? That’s a mission. Fight 3 groups of guards? That’s another mission. All missions must be selected through the menu - you can’t just continue right thgrough. So after getting back to the bar, you have to select the next “mission” which is just talking to Tifa. The next mission is talking to Barret, standing in the same room. And if during pre battle party setup you accidentally click on Enhance instead of the left arrow for the next party member which floats just beside it, you have now left story mode and have to navigate back to the mission to start it and try the pre battle setup again. Chunks of the slower parts of the story or the more open ended exploration are simply cut out and replaced with narration saying “and so they got to the reactor” or such.
In my an attempt to play the “unique story” which is Ever Crisis, I have now played through at least 10 story missions from FF7 remake, some of which are missing scenes deliberately ( or maybe FF7 remake itself cut out these parts - I hope not), and some of which are missing lines accidentally - like Reno telling the goons to not step on the flowers. They point out he stepped in them, but since he never mentioned them in the first place, we have no idea he actually cared enough to tell his men to be careful. Or maybe his line got swallowed up in one of the many many glitches I run into playing this on a 7 year old phone.
I have LITERALLY - not metaphorically - spent more time in menus and opening gifts than I have in playing the mandatory story portion in hopes of reaching the sub video game I downloaded this to play in the first place. There is no sane reason to set things up this way, and it seems like the entire point is to turn all the base games into a ginormous gacha game that you are pressured (with in game pop up’s for offers for store items) into spending real money on.
Literally the only reason I am putting up with this garbage is because, to my knowledge, it is the only possible way to play this story about young Sephiroth. Man I hope this experience improves once/if I actually unlock that
Can’t open the game anymore
It’s telling me I have to download a 4 GB install on top of the already large file size? Unfortunately I cannot justify like 30 GB for this one game so gonna have to delete it for now *sigh* all that work and investment
Ffvii download
I’ve tried this game on 3 separate occasions and each time I end up deleting because I get sick of watching a download screen. For real, you will spend more time downloading than playing a game. Even after full download is finished every time I log in I got to download something.
Does not download???
I got this game for the collaboration with NieR, but immediately regretted it, as it wouldn’t download despite my device having more than enough space for it. I even checked the compatibility, and this device should be able to run it. How can I fix this?
Crashes
This issue has become extremely serious and needs immediate attention.
“The Wrong Island” consistently causes the game to crash, even after exhausting every possible troubleshooting step - reinstalling, clearing cache, switching networks, and restarting the device. The level is completely unplayable, and it prevents any further progress in the game.
At this point, the problem is not just an inconvenience - it fundamentally breaks the experience. The game would be great, but it simply cannot be enjoyed or progressed if a core mission repeatedly forces a crash with no workaround. This is clearly a critical, game-blocking issue that requires an urgent fix from the development team.
“The Wrong Island” consistently causes the game to crash, even after exhausting every possible troubleshooting step - reinstalling, clearing cache, switching networks, and restarting the device. The level is completely unplayable, and it prevents any further progress in the game.
At this point, the problem is not just an inconvenience - it fundamentally breaks the experience. The game would be great, but it simply cannot be enjoyed or progressed if a core mission repeatedly forces a crash with no workaround. This is clearly a critical, game-blocking issue that requires an urgent fix from the development team.
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)