Review Insights · App Store
Find My Lost Device & Track
App Holdings · 3,316 ratings · ★ 4.4
4.4
★★★★★
3,316 ratings
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Top complaints - extracted from 50 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"find"
23 negative reviews mention this · 46% of all complaints
★★★★★ "Awful!!!!. There is not anywhere on the app that I can find a place that I can ping my watch." - Sheryloneilltemp
2
"device"
7 negative reviews mention this · 14% of all complaints
★★★★★ "It sucks. I have 8 trackers but only one showed on the map. 8 devices are listed but don’t show on the map. From the App I tried to get help but only got the runaround." - Jack2817
3
"work"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Don’t work. Does not work" - Uwonthelp
4
"money"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Dont want to spend my money. Don’t want to spend my money" - Don’t want to spend my money
5
"doesn"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Jumps all over the place. This app doesn’t work for anything. Yes it might show Bluetooth devices around you, but it is not accurate in finding anything." - TheeBADBrandy
6
"case"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Bad app. I was trying to find my lost AirPod but it was only detecting the case and not the singular AirPod, wasted money tbh, don’t buy it." - BrUHYTE
7
"found"
6 negative reviews mention this · 12% of all complaints
★★★★★ "Hearing aid. Didn’t find my hearing aid I found it on my own. I would love to cancel this since it did not work for me." - FMCD
8
"devices"
5 negative reviews mention this · 10% of all complaints
★★★★★ "It sucks. I have 8 trackers but only one showed on the map. 8 devices are listed but don’t show on the map. From the App I tried to get help but only got the runaround." - Jack2817
9
"waste"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Garbage. Don’t waste your money. I’m going to start working on a refund because it’s absolute trash." - LeeMaryCoziar
10
"looking"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Worthless app. Worthless. It first said I had 50+ Blue Tooth devices but it wouldn’t list them so I could examine them. All it showed was my Apple Watch. I’m looking for a lost Fob and it doesn’t even show the ones we have in our hands." - YpDave1
11
"lost"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Worthless app. Worthless. It first said I had 50+ Blue Tooth devices but it wouldn’t list them so I could examine them. All it showed was my Apple Watch. I’m looking for a lost Fob and it doesn’t even show the ones we have in our hands." - YpDave1
12
"trying"
5 negative reviews mention this · 10% of all complaints
★★★★★ "Bad app. I was trying to find my lost AirPod but it was only detecting the case and not the singular AirPod, wasted money tbh, don’t buy it." - BrUHYTE
📋 All 50 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Awful!!!!
There is not anywhere on the app that I can find a place that I can ping my watch.
Nope
I know my Oura ring is in the car. It shows the location of the ring as in the house and it just stays at 20% no matter where I move.
Painter
Painting
Lame
No useful information
不行
垃圾app
Dont want to spend my money
Don’t want to spend my money
It sucks
I have 8 trackers but only one showed on the map.
8 devices are listed but don’t show on the map. From the App I tried to get help but only got the runaround.
8 devices are listed but don’t show on the map. From the App I tried to get help but only got the runaround.
Could not find the ADD device
Lousy app
Horrible
Have to pay for everything no matter what so new omg
Have to buy everything
You have to buy every thing because the company is money hungry if you got this app to do the thing it is supposed to do just to be met with a pay annually plug for it to find something
Don’t work
Does not work
Air tag
Does not work… terrible
Useless
Did not even “see” the AirTag I was searching for, which Apple’s “Find My” did see, but could not locate.
Jumps all over the place
This app doesn’t work for anything. Yes it might show Bluetooth devices around you, but it is not accurate in finding anything.
Garbage
Don’t waste your money. I’m going to start working on a refund because it’s absolute trash.
No bueno
Literally did not work
Waste of time
It’s less useful then FindMy
Bad app
It doesn’t help me find nothing
To many premium
Just let us see the map. You don’t need to make EVERYTHING premium plus it’s not fair
Worthless app
Worthless. It first said I had 50+ Blue Tooth devices but it wouldn’t list them so I could examine them. All it showed was my Apple Watch. I’m looking for a lost Fob and it doesn’t even show the ones we have in our hands.
Totally frustrated
How do I find my devices??
Accusation
Totally not accurate and has nothing to do with the device that I’m looking for
Useless
Doesn’t track more than 10 ft and doesn’t record: useless!
Horrible
I have 2air tags and 2 drop tags . Most of the time it will see one or two but never all of them! You can not name them so your guessing as to which dog your looking at! Biggest rip off ever!
Terrible!!
This app is bogus!! It promises that it’ll find your device with a tracker that doesn’t even give you an accurate location of where the phone was at. It doesn’t work very well, I can tell you that much.
Waste of money
Waste of money
Bad app
I was trying to find my lost AirPod but it was only detecting the case and not the singular AirPod, wasted money tbh, don’t buy it.
Bad
I’m trying to find my remote, but it keeps saying random device ain’t never heard of, then it won’t let me deject my device.
Dont install app
Got the app to find my air pods because I couldn’t find them. It made me pay seven dollars. I tried to see what other. Plans they had and it showed me that they have a three day free trial. When I was. Getting the app it didn’t show the three day free trial so I recommend not to get this app
It can’t serch for for that long plus I can’t find my apple pencuil
Like it’s not good app
Hearing aid
Didn’t find my hearing aid I found it on my own. I would love to cancel this since it did not work for me.
This is so baddd
Why can’t you just leave the device off and still search for it?????!!!!!!!!NOW I CANNOT FIND MY HEADPHONES!
3D Trial
At least is a pre-test. Since my EarPods can’t be found, hereby I come to give this app a quiet lol.
App is lame
This app is totally lame. I tried using with my dogs GPS tracker that PetSmart told me to use and it could not locate the device. The worst part about it is that it has no option for you to select a device that I want to use. It list as “my devices“ 100 different devices that is way of trying to configure your devices. It left me guessing I was guessing as to what was the device I was trying to use, terrible design.
I do not recommend app it does not help
I do not recommend app it does not help I was trying to search for my air pods then it only let me find my iPad it does not give alot of information or instructions.
BAD APP😡😡😡
I was using the app to find my AirPods and then it keeps saying “do you like our game?” While I was trying to my AirPods and then it says if I want to use the map I Have to do a unlimited access? So it was annoying so then I found my AirPods because I was going to check my bed again without the app and i found then it says still searching for AirPods and so it stupid so I was stressing out so I wanted to delete the app but then a notification popped up so I mad so I deleted the app and I don’t recommend this app it was horrible I hate this app you almost made me get the”subscription so that is so stupid for me to spend my money and stupid stuff 😡😡😡😡😡😡
Waste of time
Won’t display any location info, pop up wanting you to purchase the premium version comes up every time I try.
Doesn’t find the case
I downloaded this app because I lost the case to my wireless earbuds. This app said it would locate the case, but when I tried to troubleshoot the app, it said it can’t find cases. What a waste of time.
airpod case
i have one airpod our with one in the case i need to find the case and all its giving me is the one airpod i have in my ear
I mad
It won’t let me find my airpods
AirPods
It makes no sense on how to use it and I still didn’t find my AirPod,the signal thing makes no sense at all and it’s not free it really should be, cause this app does not work at all.
useless
i was looking for my airpods and it kept leading me in the wrong direction. by the way, i never found them.
I only found something I didn’t need😅😢
So ya
Horrible app do not recommend
Well it is kinda glitchy and the AirPod has to be really close to it for it to pick up a signal and I never found my AirPod.
I can not find my case
It’s dumb
I can not find the case
Gdańsk mod
Review
Not one single app has assisted me in recovering my phone, I am sorely disappointed
I made several attempts to speak with a human rep. To resolve this situation .
I have been robbed of my new I-16, my wallet & my Cevy Impala.
If by any chance I DO recover anything, I’ll re-think my business contacts with you.
I’m the meantime, I’d suggest your investigation of our business so far, and your loss of profit.
Respectively,
Harold Thomas Godfrey, III
I made several attempts to speak with a human rep. To resolve this situation .
I have been robbed of my new I-16, my wallet & my Cevy Impala.
If by any chance I DO recover anything, I’ll re-think my business contacts with you.
I’m the meantime, I’d suggest your investigation of our business so far, and your loss of profit.
Respectively,
Harold Thomas Godfrey, III
It’s finding the wrong one
I like that the app works but what u don’t like is that I can’t find my AirPods case since it is looking for the AirPod I have instead of the AirPods case I lost that has the other AirPod in it
it was useless
i did t find my singular missing head phones and i flooded all the directions
What
Ok how am I supposed to just get signal and have it connect because me headphones are not showing up so can u please tell me how I can add a device that’s not even showing. BECAUSE THE ONE DEVICE I LOST IS NOT SHOWING UP!
Sentiment summary
86%
Positive (4-5★)
3%
Neutral (3★)
11%
Negative (1-2★)