Review Insights · App Store
FlareFlow
FlareFlow Pte. Ltd. · 10,848 ratings · ★ 4.7
4.7
★★★★★
10,848 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
22 negative reviews mention this · 49% of all complaints
★★★★★ "I subscribed for human storytelling not AI cartoons. As as a subscriber, the reason I joined was for the human storytelling - real actors portrayed the characters in bringing these stories to life.. let’s be real. The vertical industry has found fans who have followed actors and actresses, an…" - Seaag94
2
"subscription"
17 negative reviews mention this · 38% of all complaints
★★★★★ "My year subscription was deleted with 5 months remaining.. I was having issues with the stories loading, nothing was wrong with my internet. I tried everything. Now the original app was cancelled and I had to start all over again and to pay again. Be careful of these scammers. It’s not worth it. $1…" - marshalene
3
"money"
10 negative reviews mention this · 22% of all complaints
★★★★★ "Subscription problem.. Horrible. I canceled my subscription way back ain January and this app is still taking my money I’ve reported them and tried to cancel the subscription , I even went to the App Store to see my subscriptions and it’s not even up there as a s…" - tiktokuser1123
4
"paid"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Very Upset!!. I subscribed and then canceled it on March 5th and was still charged for it again on March 12th and again on March 19th! I canceled due to the fact that there weren’t enough American movies! I would like to have the two $17.99 charges taken…" - Teddie Bear1
5
"week"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Rip off!. The cost of viewing one whole movie is more than a month’s worth of groceries! Save your money! I’ll get to paying less than one week cost for to stream an app that I can watch hundreds of stuff on!" - Boopsie55
6
"nothing"
8 negative reviews mention this · 18% of all complaints
★★★★★ "My year subscription was deleted with 5 months remaining.. I was having issues with the stories loading, nothing was wrong with my internet. I tried everything. Now the original app was cancelled and I had to start all over again and to pay again. Be careful of these scammers. It’s not worth it. $1…" - marshalene
7
"doesn"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Just get another similar app; this one disappoints. I found more than a few shows where the show ends on a cliff hanger so you don’t actually know what happens - paying $20 a week you think it would be better. Additionally similar apps have 2 big advantages that this app lacks: 1. When you m…" - JASaun227
8
"free"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Nothing is free. Nothing is free anymore. I'm so mad that I can't watch anything for free I thought this would be a free app but nope" - Yui and Kirito 999
9
"episodes"
6 negative reviews mention this · 13% of all complaints
★★★★★ "False advertising. You only get a few episodes for free and then you have to pay for them even though the advertising all says watch for free. The coins are insane too, it says you get a bonus the higher you pay but it’s all increments of 500 regardless of …" - 3arcruinedwarzone
10
"coins"
6 negative reviews mention this · 13% of all complaints
★★★★★ "False advertising. You only get a few episodes for free and then you have to pay for them even though the advertising all says watch for free. The coins are insane too, it says you get a bonus the higher you pay but it’s all increments of 500 regardless of …" - 3arcruinedwarzone
11
"stories"
5 negative reviews mention this · 11% of all complaints
★★★★★ "My year subscription was deleted with 5 months remaining.. I was having issues with the stories loading, nothing was wrong with my internet. I tried everything. Now the original app was cancelled and I had to start all over again and to pay again. Be careful of these scammers. It’s not worth it. $1…" - marshalene
12
"charges"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Charges after u cancel. I been trying to cancel this subscription since march 10 before due date and I did and it is still charging me $17.99 mo they told me go to iCloud to cancel I did and they still charged me I want this to stop and topped of all this it’s rid…" - kimmy62040
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
My year subscription was deleted with 5 months remaining.
I was having issues with the stories loading, nothing was wrong with my internet. I tried everything. Now the original app was cancelled and I had to start all over again and to pay again. Be careful of these scammers. It’s not worth it. $199 down the drain.
Worst app for now
Every time I tried to renew the show it’s still lock🤬
I subscribed for human storytelling not AI cartoons
As as a subscriber, the reason I joined was for the human storytelling - real actors portrayed the characters in bringing these stories to life.. let’s be real. The vertical industry has found fans who have followed actors and actresses, and follow their stories from app to app. Removing these actors removes the reason why we would watch your app. Just look at the comment section on some of the teasers shared on Instagram. No one wants AI.
Moving AI not only removes the human aspect of it. It also adds to the inconsistencies that we see in verticals inconsistencies from the writing that most people run through ChatGPT and don’t check are now inconsistencies there off with the words being off to the mouth characters walking through solid things unreal looking characters.
Well, AI might seem like a good business decision cost wise. I think you’re gonna find your app tanks and you’re out of business.
Moving AI not only removes the human aspect of it. It also adds to the inconsistencies that we see in verticals inconsistencies from the writing that most people run through ChatGPT and don’t check are now inconsistencies there off with the words being off to the mouth characters walking through solid things unreal looking characters.
Well, AI might seem like a good business decision cost wise. I think you’re gonna find your app tanks and you’re out of business.
Subscription problem.
Horrible. I canceled my subscription way back ain January and this app is still taking my money I’ve reported them and tried to cancel the subscription , I even went to the App Store to see my subscriptions and it’s not even up there as a subscription. ridiculous I just want my money back.
This app sucks
Beware. If you get a subscription it will keep you VIP for like a day. Then when you try to get help they say they will respond in 7 days. Total waste of money and a scam
First Encounter
I downloaded the app and my first encounter was a test question! Not the advertised video biblical Jesus presenting scripture. Honestly, I exhausted by download these apps expecting the advertisement and getting a test with no way to skip or a menu to opt out. You lost me there! Review 0/5
Very Upset!!
I subscribed and then canceled it on March 5th and was still charged for it again on March 12th and again on March 19th! I canceled due to the fact that there weren’t enough American movies! I would like to have the two $17.99 charges taken off my account,I have tried to get the app back to use it since I have paid for it and can’t get it back on ! Thank you !
Rip off!
The cost of viewing one whole movie is more than a month’s worth of groceries! Save your money! I’ll get to paying less than one week cost for to stream an app that I can watch hundreds of stuff on!
Just get another similar app; this one disappoints
I found more than a few shows where the show ends on a cliff hanger so you don’t actually know what happens - paying $20 a week you think it would be better.
Additionally similar apps have 2 big advantages that this app lacks: 1. When you move from the app the video doesn’t keep running in a smaller screen 2. The categories for this app are awful so if you find a type of show you like it is not easily accessible to sort by
Additionally similar apps have 2 big advantages that this app lacks: 1. When you move from the app the video doesn’t keep running in a smaller screen 2. The categories for this app are awful so if you find a type of show you like it is not easily accessible to sort by
Nothing is free
Nothing is free anymore. I'm so mad that I can't watch anything for free I thought this would be a free app but nope
No se tiene que pagar
De.verdad es una falta de respeto que allá q pagar
DO NOT USE PAYMENT METHODS OTHER THAN APPLE PAY
The traumas are perfectly fine. But you could get stuck paying for this app for absolute weeks on on end, if you do not use Apple Pay! The only way you can cancel. The subscription yourself is via your settings and your subscriptions. If you choose to use another payment method to pay for the subscription, you will have to email them and just pray they bother to answer before the next billing period. Apple should not be allowing apps to do this. It’s a scam.
Did not recieve coins
I just got the app, and was enticed to do so after seeing the first 10 parts of a series on tiktok. I got in to the app and got a few bonuses and thought i’d be good to watch the series for awhile, but was only able to watch like 2 parts I hadn’t seen as I was being made to pay to see parts i’d already seen for free on TikTok. I was frustrated, but given an offer that if i watched 30 minutes of content, then every 5 minutes or so i’d get up to 200 coins. I sat and watched the shorts for the 30 minutes, checking and making sure I was recieving the coins at every ~5 minute milestone, and after the 30 minutes were up, i went and checked and recieved no coins. Literally wasted 30 minutes of my time to recieve nothing. The stories seem fine, clearly very repetitive plots but whatever. Won’t be putting anymore time into this app as clearly I won’t recieve what is promised.
Would have given 4 stars but…
With the latest update I was robbed of 28,000 coins!!! Plus now I have a NEGATIVE balance?!! Like I have to watch ads just to get back to zero??? Asinine! Contacted support…have been ignored.
Don’t like the changes
I really hate how people’s comments are floating on the top of the page now! I’m no longer able to rewind what I missed by just sliding the white line back to where I need it to be. Also don’t like how I’m no longer able to back out of any episodes of what I don’t want to watch.
They keep trying to charge me
I’ve canceled the subscription and they still keep trying to charge my card.
Does it take money right away
Do not give me wrong it’s a good app to watch but if you purchase coins, it doesn’t take the money right away. It basically add up like a bill so please be watchful
trash
this is bs i watched on snap chat and it wouldn’t even let me watch the episode i left off at without spending 20$
No help
I paid for an annual subscription on January 10, 2026 and 3 weeks later I have no access to my VIP subscription. It is trying to get me to pay for another subscription. Customer service is trying to say I used another device and I didn’t. NO HELP!!
Unable to Cancel
Support doesn’t help. It doesn’t come up under apple subscription either and no options on app
If you like long and repetitive ads for game apps also with in app purchases this is for you. 100%
Can you say click bait? Ads. Ads. Ads. Ads and more, yep you guessed it, ads. Pay outrages charges of $20/week, more than you pay for any premium streaming service, or watch nothing but ads because it doesn’t even register that you’ve seen one and they just go on and on until you close the app.
1 year subscription
I bought a year subscription and it’s not working then they charged me again this sucks
Irritated
I subscribed. Paid. And it’s still not unlocking the next screen. I’ve restored, I’ve tried to resistive but nothing. I’m thoroughly annoyed.
DO NOT GET
This is app sucks you get 15 seconds to watch someone and then you have to watch an ad which is longer than the video your watching in general you are only allowed to watch 5 ads per day so if you want to finish a 15 min video you can’t you have to pay for mostly everything not one thing is free on this app DO NOT GET THIS APP
Terrible don’t do it
I tried one more time to subscribe unlimited, but it wouldn’t allow me to. I really wanted to watch the movies. I subscribed, but then it kept wanting me to subscribe again.Ugh. So frustrating if you see this, please fix this. I would really like to finish this. I don’t want a refund. I just want unlimited usage for said I would probably continue but I just want one full week before I pay anything else
Don’t buy
They will take your money and won’t let you watch the full episodes. I purchased the subscription for a week, paid $19.99 to have access to full episodes but as soon as they took my money the episodes were locked again so I sent them an email asking for help and never heard anything back from them. Please don’t buy you will regret!!
Rip off
I paid for a week and starting to watch than it pops up I need to pay again. Terrible
Horrible app
This app is out to get your money a total fraud i saw an ad that says watch for free for a limited time but its a complete hoax dont waste your time downloading
Paid Subscription
I paid for a week subscription on Saturday for 17.99 and on Monday they are telling me to watch more episodes I have to pay.. I need to get my rest of the week or a refund. It was not for 3 days…
Scam
I bought this app and they just take people money and do not play the shows
Locked dramas
Horrible. I paid for the week subscription. Worked for a day and a half and then all the dramas locked on me. I have uninstalled and reinstalled. I have logged out and re logged in. And please do not tell me to try and restore lol been there done that to many times and it says and I quote “NO PURCHASE TO RESTORE”. I sent a email three times and received no response back. Even looked thru junk so please do not tell me to look there. Trust me I’m not a newbie at this. So there you have it. This app is one of the worst I have dealt with. Needles to say lesson learned. UPDATE::: They reached out and say sorry for the horrible experience please try all this and that lol. Yeah ok. I did all that numerous times and nothing. Reached out to customer service several times they won’t issue a refund. They are useless. BEWARE OF THIS APP ITS LITERALLY THE WORST OUT THERE.
Charges and didn’t watch anything
The app wouldn’t load anything after chapters 7, and then said I had to subscribe, I did and it still wouldn’t play. The app is a money trap save your money
Subscription not working
I paid 23.99 for a month to month winter subscription for 3 months. Everything was working fine about the 1st 3 hours and now my subscription doesn’t even work. I have contacted them 3 times. And still no response,
FlareFlow flop
I have paid 19.99 three times and it won’t let me watch one episode. It keeps saying to purchase the 19.99 weekly unlimited subscription and I do them nothing . I’m very unhappy. I’ve already paid and nothing. I feel forced to give it one star
Terrible app
I subscribed to a weekly plan and this app continues to charge me when I already have a weekly subscription … I enjoyed the few short stories I viewed thus far but honestly don’t over charge when an active subscription is in place .. I am disappointed
Videos
I have watched the extra videos you said i would get 280 coins for and never got any of them I’m deleting this app and i hope people see this comment and realize dont spend your money you will lose it…. They are scammers
disappointed
Why do I need to pay to watch a 2 minute short trash app never downloading this again do better what a shame maybe if you change this you would have better rates n more money cause obviously nobody is buying that subscription
Subscription
I did a year subscription and in the middle of watching a show the app froze up and when I went back in my subscription was not working. I’m not paying another year’s worth for this to happen again.
UnHappy
I can’t believe I have to pay so much just to watch a couple of episodes I thought it would be free like the other app I’ve used but I guess not
You have to pay or watch a ad for everything
SUCKS storyline great everything else SUCKS
Doesn’t add up
How do I earn 298 coins but can only watch 2 episodes before it asks me to pay and I end up with 0 coins again I’m basically watching adds for nothing and then it keeps kicking me 3-4 episodes before the last episode I watched.
0 STARS/ADS
this app is a waste of time!! ads per episode like who would buy that? are the devs stupid or what!?
Charges after u cancel
I been trying to cancel this subscription since march 10 before due date and I did and it is still charging me $17.99 mo they told me go to iCloud to cancel I did and they still charged me I want this to stop and topped of all this it’s ridiculous
Fix it now lol
Fix it now lol
False advertising
You only get a few episodes for free and then you have to pay for them even though the advertising all says watch for free.
The coins are insane too, it says you get a bonus the higher you pay but it’s all increments of 500 regardless of if you spend $5 or $25. Do they think we can’t do simple math? lol
I just wanted to see the end of the 19 minute long ad they showed me on Snapchat 😭
The coins are insane too, it says you get a bonus the higher you pay but it’s all increments of 500 regardless of if you spend $5 or $25. Do they think we can’t do simple math? lol
I just wanted to see the end of the 19 minute long ad they showed me on Snapchat 😭
I enjoy the stories. But getting charges for $42 a week
Save yourself a head ache. I got double charged every week till I figured out how to cancel. No refunds
Sentiment summary
93%
Positive (4-5★)
1%
Neutral (3★)
6%
Negative (1-2★)