Review Insights · App Store
Foodvisor - AI Calorie Counter
Foodvisor · 15,505 ratings · ★ 4.6
4.6
★★★★★
15,505 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"refund"
9 negative reviews mention this · 43% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
2
"apple"
6 negative reviews mention this · 29% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
3
"paid"
6 negative reviews mention this · 29% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
4
"support"
6 negative reviews mention this · 29% of all complaints
★★★★★ "BEWARE before purchase. I have several issues with this app. First, I wish I read the other 1 star reviews before trusting their “free” trial. When signing up for the trial, it tells you that you need to pay for the year up front and then if you are unhappy with t…" - Swmmagrl4ever
5
"calorie"
6 negative reviews mention this · 29% of all complaints
★★★★★ "BEWARE before purchase. I have several issues with this app. First, I wish I read the other 1 star reviews before trusting their “free” trial. When signing up for the trial, it tells you that you need to pay for the year up front and then if you are unhappy with t…" - Swmmagrl4ever
6
"food"
6 negative reviews mention this · 29% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
7
"free"
5 negative reviews mention this · 24% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
8
"denied"
5 negative reviews mention this · 24% of all complaints
★★★★★ "BEWARE before purchase. I have several issues with this app. First, I wish I read the other 1 star reviews before trusting their “free” trial. When signing up for the trial, it tells you that you need to pay for the year up front and then if you are unhappy with t…" - Swmmagrl4ever
9
"trial"
4 negative reviews mention this · 19% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
10
"days"
4 negative reviews mention this · 19% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
11
"full"
4 negative reviews mention this · 19% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
12
"subscription"
4 negative reviews mention this · 19% of all complaints
★★★★★ "$90+ App - Misleading “Free Trial” That Isn’t Free. Read Before Downloading! Don’t get scammed!! RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying t…" - GinaInThyme
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
$90+ App - Misleading “Free Trial” That Isn’t Free
Read Before Downloading!
Don’t get scammed!!
RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying there’s nothing you can do. All in UNDER 14 days of paying for a year of the app! If you want to solve it, start there. And as to suggestion that’s “it’s my feelings” that the process is difficult, then I suggest anyone look up the access to cancel PRIOR to purchase. Turns those “feelings” into facts real quick.
…
Foodvisor advertises a free 14 day “trial” depending on where you find their promotion. What they don’t tell you upfront: you are charged $90 for the full year the moment you sign up, before your “trial” even begins.
Canceling is deliberately buried in the app, making it nearly impossible to find and you can’t “cancel” you have to email, request to cancel, wait and then be directed to Apple, because you bought it in the App Store.
And because the purchase is processed through the App Store, Apple is not obligated to issue refunds… so that $90 is gone, no matter what Foodvisor advertises.
There is no “free trial.” There is a paid subscription. Period.
I paid the $83 app, and a $30 add on, and while the add-on refund denial makes sense, I only had it for about a week before requesting to cancel. Not an option.
On top of that, every feature this app offers can be replicated for free with any FREE AI assistant. There is nothing here worth $90+, and certainly nothing worth the deceptive experience.
Save your money.
Don’t get scammed!!
RESPONSE: you want more specific details?! Are you kidding me! You have entire email chains with ALL of the details, weeks of run around, and from AI bots to human advisor after advisor saying there’s nothing you can do. All in UNDER 14 days of paying for a year of the app! If you want to solve it, start there. And as to suggestion that’s “it’s my feelings” that the process is difficult, then I suggest anyone look up the access to cancel PRIOR to purchase. Turns those “feelings” into facts real quick.
…
Foodvisor advertises a free 14 day “trial” depending on where you find their promotion. What they don’t tell you upfront: you are charged $90 for the full year the moment you sign up, before your “trial” even begins.
Canceling is deliberately buried in the app, making it nearly impossible to find and you can’t “cancel” you have to email, request to cancel, wait and then be directed to Apple, because you bought it in the App Store.
And because the purchase is processed through the App Store, Apple is not obligated to issue refunds… so that $90 is gone, no matter what Foodvisor advertises.
There is no “free trial.” There is a paid subscription. Period.
I paid the $83 app, and a $30 add on, and while the add-on refund denial makes sense, I only had it for about a week before requesting to cancel. Not an option.
On top of that, every feature this app offers can be replicated for free with any FREE AI assistant. There is nothing here worth $90+, and certainly nothing worth the deceptive experience.
Save your money.
Loses Logged Data
I have logged my activity and weight multiple times and the app just loves to delete it. It’s hard to stay accountable when your accountability is constantly being erased. I paid for the subscription I kind of expect the product to work. Very disappointed.
BEWARE before purchase
I have several issues with this app. First, I wish I read the other 1 star reviews before trusting their “free” trial. When signing up for the trial, it tells you that you need to pay for the year up front and then if you are unhappy with the product you can submit for a refund through Apple… well, I was unhappy and I submitted for a refund through Apple on the FIRST possible day (you need to wait until the payment is processed until you can submit for a refund). And it was denied. When I tried to contact support through the app directly, I was given a chat box to bring me right back to the Apple page.
Secondly, the reason I wanted a refund in the first place, is that the “premium” features are very minimally different than the non-paid features. Additionally, the “AI” tracker is often incorrect, and even when correct (or manually corrected) it severely underestimates the calorie counts.
Secondly, the reason I wanted a refund in the first place, is that the “premium” features are very minimally different than the non-paid features. Additionally, the “AI” tracker is often incorrect, and even when correct (or manually corrected) it severely underestimates the calorie counts.
Refund/Customer Support
Trash. I contacted the same day I downloaded this app for a refund. The customer service is a bot and will repeat the same message over and over. I contacted apple, no resolution. The bot at Foodvisor support said to reach back out to the Foodvisor app if I need help with getting my refund. There is no was to speak to a human. I need a refund for this app!
Money back is NOT guaranteed
"Premium" was misleading. I expected full access once I paid the yearly fee, however, the meal and workout plan are sold separately. Refund is at Apple's discretion. After multiple attempts contacting Apple support, my claim was denied. Be cautious when downloading.
calorie counter is WRONG
why do people like this app? it pulls up incorrect information on barcodes and photos. even when you try to correct the facts, the AI again pulls inaccurate information. it also feels like it is judging you. this app is negatively impacting my nervous system and spiking my cortisol. so far, I HATE IT.
Fraud
This app advertises “free trial”, refund guaranteed within 14 days- is misleading. They will charge you and refund is pushed via Apple’s discretion. After multiple attempts and even calling and speaking to an Apple support, it was denied. Please be cautious when downloading.
Unrealistic goals
The app was expecting that I would lose 9 pounds in a month- that’s more than two pounds a week on my petite frame. I wanted to lose like 17 pounds over 6 months. 2 pounds a week would be an unsafe calorie deficit for me.
Bad! Don’t waste your $$$
Do not waste your money. This service is time consuming. It requires you to decorate a stupid leaf and go on quest. I’m here to lose weight and improve my life not waste time playing childish games. If I wanted a game app, I would’ve downloaded one. The customer support is just an auto bot. And the food ratings are only calorie based and it actually will applaud you for making negative food choices. For example, a shot of tequila is a better choice than an a piece of fruit. Absolutely useless and a waste of time.
No access
I upgraded and paid for the premium subscription and have have not been able to log in since. Would have been better off keeping the free version. Changed password and still cannot get into app.
Платно
Полностью платное приложение
Calorie Counter is Wrong
This app is a scam. Every time I take a picture it massively undercounts how many calories is in my food. I have to calculate my own calories at this point because it thinks the rolls of sushi is 200 calories total. This app has a long way to go before it is good. The idea is good but the execution is terrible.
Really regretting paying for the year up front
Not user friendly and isn’t able to pull actual nutrition facts from national chain restaurants.
My “free trial” cost me $14.99
I wanted to try this out and stupidly clicked yes to a free trial. I was immediately charged $14.99. I tried canceling and explaining but Apple denied my refund request and it impossible to talk to anyone from the app. This is theft and I will be contacting my credit card company. DO NOT TRUST.
Useless app
Go for “Cal AI”. Much better app, with correct calories. This app has a horrible list, full of duplicate food with calories all over the place. Not worth the 3x the cost when compared to “Cal AI”. I asked for a refund and was denied too, so don’t even bother spending the $80 here. Just go for $30 with “Cal AI”.
Refund
Hi, I got the app recently and only used it for like two days then canceled my subscription because it wasn’t accurate. I just got charged for it right now. How can I get a refund?
Ok app but Premium isn’t worth the money
It’s an ok calorie counting app but it’s hard searching for foods. The pictures you take to log food is OK, but not close enough that you don’t have to edit it. Not worth the premium cost. Beware you have to cancel within 14 days to get a full refund.
Doesnt support keto diet
Deleted, it doesnt support my diet.
I Don’t Like It
Everything is a Red Face, Tell me why Whole Wheat Toast and Egg Whites isn’t a good Breakfast. After the Daily Assessment it rarely is positive feedback, mine is always negative. Not very motivational!
Clunky and contradictory
For the most part it’s fairly easy to use but the advice it gives contradicts itself. It tells me, egg whites are “ok😐” but then suggests switching whole eggs which are “good😊” to egg whites. Why???
Inputting recipes is very clunky, and impossible to do as you cook, especially for meal prep. It’s easier to weight out everything, write it down elsewhere, cook, count out portions and then input it. If you adjust the serving size, it throws all the measurements out of whack, and you have to redo everything.
I also don’t like when you are adding a singular food to a meal, it shows you how much macros out of that whole meal without accounting for anything else you’ve added to that meal. I want to know if what I’m adding is going to help me complete my protein goal, not that it’s just 10% of my goal.
Inputting recipes is very clunky, and impossible to do as you cook, especially for meal prep. It’s easier to weight out everything, write it down elsewhere, cook, count out portions and then input it. If you adjust the serving size, it throws all the measurements out of whack, and you have to redo everything.
I also don’t like when you are adding a singular food to a meal, it shows you how much macros out of that whole meal without accounting for anything else you’ve added to that meal. I want to know if what I’m adding is going to help me complete my protein goal, not that it’s just 10% of my goal.
Ruined by constant popups
This used to be my go‑to paid food logging app. Over the years, they’ve made it increasingly frustrating to use by adding more and more popups.
Now, whenI log food I have to tap through multiple screens about streaks and other gamified features. The one critical feature has become progressively harder to use.
I pay for this app to log food efficiently, not to be interrupted by popups and gimmicks. Please bring back a simple, fast logging experience.
Now, whenI log food I have to tap through multiple screens about streaks and other gamified features. The one critical feature has become progressively harder to use.
I pay for this app to log food efficiently, not to be interrupted by popups and gimmicks. Please bring back a simple, fast logging experience.
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
6%
Negative (1-2★)