Review Insights · App Store
Forgotten Hill: Surgery
Francesco Mendogni · 98 ratings · ★ 4.3
4.3
★★★★★
98 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
7 negative reviews mention this · 64% of all complaints
★★★★★ "Paid for ad free but still ads. I love this series but I always pay for ad free yet this game has an ad banner that is at the top of the game. Very distracting. I won’t pay for ad free on these games any longer if they still continue to show ads while trying to play the g…" - Bigbluehouse1
2
"paid"
4 negative reviews mention this · 36% of all complaints
★★★★★ "Paid for ad free but still ads. I love this series but I always pay for ad free yet this game has an ad banner that is at the top of the game. Very distracting. I won’t pay for ad free on these games any longer if they still continue to show ads while trying to play the g…" - Bigbluehouse1
3
"games"
4 negative reviews mention this · 36% of all complaints
★★★★★ "Paid for ad free but still ads. I love this series but I always pay for ad free yet this game has an ad banner that is at the top of the game. Very distracting. I won’t pay for ad free on these games any longer if they still continue to show ads while trying to play the g…" - Bigbluehouse1
4
"series"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Paid for ad free but still ads. I love this series but I always pay for ad free yet this game has an ad banner that is at the top of the game. Very distracting. I won’t pay for ad free on these games any longer if they still continue to show ads while trying to play the g…" - Bigbluehouse1
5
"play"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Paid for ad free but still ads. I love this series but I always pay for ad free yet this game has an ad banner that is at the top of the game. Very distracting. I won’t pay for ad free on these games any longer if they still continue to show ads while trying to play the g…" - Bigbluehouse1
6
"play game"
3 negative reviews mention this · 27% of all complaints
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Marble Alien guy
So i would rate this a five but when I got to the Alien guy, I gave him all the marbles he wanted but as soon as I did that he all he said was thank you and wouldn’t move. So I pressed him again and he said give me all the marbles I want, like bro I already gave him all the marbles he wanted.
Paid for ad free but still ads
I love this series but I always pay for ad free yet this game has an ad banner that is at the top of the game. Very distracting. I won’t pay for ad free on these games any longer if they still continue to show ads while trying to play the game. Please fix this.
Ads constantly interrupt gameplay
Honestly I understand game devs need to do things to generate some income from the games they make and I’m all for that but it would be great to play the game without constant 30 second ads in the middle of gameplay. It’s one thing to have hints behind ads which I understand but I don’t think I’ve ever played an escape game that interrupted its own game to make me watch a 30 second ad (it’s not a pop up I have to sit and wait to continue what would have been a very unique and atmospheric horror experience that has now been shattered). If the game is that desperate to generate revenue I’d literally rather pay to be able to play than be bombarded with ads in an attempt to coerce me to pay to get rid of ads or whatever because it leaves a bad taste in my mouth for both this game and the entire forgotten hill series (which is a shame because it seems interesting and well done)
Bait and Switch: Paid for the game yet ads still show
The ads were obnoxious so I paid for the game. I don’t mind paying devs for good games. But the ads only disappeared for about sixty seconds after the “Congratulations, you will no longer see ads” message. Yet here I am looking at the obnoxious ads.
How do I get a refund?
How do I get a refund?
The surgery game
I had a very hard time trying to play the game and watching the walkthrough was complicated. I’m one place it shows a hand then the numbers but then where you have to plug them in there is no rhyme or reason to me. Very hard to play.
Buggy, basically unplayable
I've played a number of the Forgotten Hill games, but this is broken. Some objects can't be picked up, and the game freezes frequently. I paid for ad removal and hints but still have ads. Very dissapointing.
Ads
Paid for no ads. Still has ads in the upper left corner.
Could have been good
I have iPad Pro. Keeps crashing, waste of time. Too bad, had potential.
Too many ads
Too many ads. Would you consider offering a 99cent version without ads? The ads ruin it for me.
Ads!! But seems good
Just started this game and, honestly, after playing Puppeteer and Autumn, I’m very reluctant to spend $5.99 to get rid of these ridiculous ads for a game as short as those two were. I would definitely pay $2 for these, but not $6. The ads ruin the tone of the game. Please find another solution that costs less than $5.99. You have a great game series on your hands and this will deter people, but I do not want that to happen! I want people to notice this series and try it out. But the ads are an issue. We’re rooting for you!
Ads = Freezing
I’m stuck on the 1st floor because every time I get into the elevator to go up, an ad plays and the game is frozen...
Great game. Love the idea. Wish I could finish it...
Great game. Love the idea. Wish I could finish it...
Sentiment summary
81%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)