Review Insights · App Store
FOX One: Live News, Sports, TV
Fox Digital Services, LLC · 19,956 ratings · ★ 4.7
4.7
★★★★★
19,956 ratings
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Top complaints - extracted from 59 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
17 negative reviews mention this · 29% of all complaints
★★★★★ "Provide instruction!. I can only watch portions of live programs and then they stop and replay. You need better instruction on how to use this app." - Finch Nest
2
"work"
11 negative reviews mention this · 19% of all complaints
★★★★★ "App is unusable because of sign-in issues. EDIT: This is still happening but not as often. Fox says they want me to contact their support. But look, I’m not alpha or beta testing apps for companies anymore. They need to do their own testing and quality control. I can live without t…" - zumo21
3
"live"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Provide instruction!. I can only watch portions of live programs and then they stop and replay. You need better instruction on how to use this app." - Finch Nest
4
"subscription"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Scummy Practices. Glitchy app with terrible subscription policy." - Jro7990
5
"every"
8 negative reviews mention this · 14% of all complaints
★★★★★ "App is unusable because of sign-in issues. EDIT: This is still happening but not as often. Fox says they want me to contact their support. But look, I’m not alpha or beta testing apps for companies anymore. They need to do their own testing and quality control. I can live without t…" - zumo21
6
"paying"
6 negative reviews mention this · 10% of all complaints
★★★★★ "24/7 news. I love Fox News, but I absolutely hate the numerous numerous commercials their endless and I’m paying for the app! It’s like double paying and I have to listen to so many commercial you can do something about it" - Pastor2010
7
"doesn"
6 negative reviews mention this · 10% of all complaints
★★★★★ "App is unusable because of sign-in issues. EDIT: This is still happening but not as often. Fox says they want me to contact their support. But look, I’m not alpha or beta testing apps for companies anymore. They need to do their own testing and quality control. I can live without t…" - zumo21
8
"shows"
6 negative reviews mention this · 10% of all complaints
★★★★★ "All the ads. App shuts off on its own and when you reload it, you have to watch a series of ads before anything shows. Initially loaded for sports. Going to look at a different source. Lame ads like a B movie." - Lizziee213
📋 All 59 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Provide instruction!
I can only watch portions of live programs and then they stop and replay. You need better instruction on how to use this app.
App is unusable because of sign-in issues
EDIT: This is still happening but not as often. Fox says they want me to contact their support. But look, I’m not alpha or beta testing apps for companies anymore. They need to do their own testing and quality control. I can live without this app and service.
About every other day, this app signs me out of my TV provider, and re-sign-in fails repeatedly until I delete the app, reboot my phone, and re-download the app. Deleting and reinstalling without rebooting doesn’t work, have to reboot in between.
About every other day, this app signs me out of my TV provider, and re-sign-in fails repeatedly until I delete the app, reboot my phone, and re-download the app. Deleting and reinstalling without rebooting doesn’t work, have to reboot in between.
What a rip off
1st and foremost, this is a rip off! $20/mn? It’s worth $5-$10/mn ($15/mn if it works as expected).
2nd, talk about frustrating to use! If I watch a program intended as DVR use, why jump to the next program at to next hour? You interrupted my show! Unless it was to increase ad viewers… but wait, I thought I PAID ALREADY!!!
If you are tech savvy, buy from a pirate site and use Plex or Rumble to DVR it for you.
If you are not, good luck suffering through the forced ads.
2nd, talk about frustrating to use! If I watch a program intended as DVR use, why jump to the next program at to next hour? You interrupted my show! Unless it was to increase ad viewers… but wait, I thought I PAID ALREADY!!!
If you are tech savvy, buy from a pirate site and use Plex or Rumble to DVR it for you.
If you are not, good luck suffering through the forced ads.
Scummy Practices
Glitchy app with terrible subscription policy.
Love Fox hate this App!
I have no issues with any other apps but this one; It constantly has issues.
It’s cheap at 20 to watch Fox Business which is cheap vs another subscription; but every week, frequently more than once, I have to reinstall. I cannot figure out why Fox can’t get it together with this app. I am shocked that on App Store it gets high marks because on other sites like on Samsung where it’s rated it only gets three stars. For me, on a scale of 1-10 with 1 being worst imaginable it gets a 1. Also, frequently audio is not in sync with the feed, and other rookie issues, beyond access, but it’s the constant reinstalling that is tiring…I will keep this garbage app so I can watch Fox Business at the cheap price, or it would be so gone!
It’s cheap at 20 to watch Fox Business which is cheap vs another subscription; but every week, frequently more than once, I have to reinstall. I cannot figure out why Fox can’t get it together with this app. I am shocked that on App Store it gets high marks because on other sites like on Samsung where it’s rated it only gets three stars. For me, on a scale of 1-10 with 1 being worst imaginable it gets a 1. Also, frequently audio is not in sync with the feed, and other rookie issues, beyond access, but it’s the constant reinstalling that is tiring…I will keep this garbage app so I can watch Fox Business at the cheap price, or it would be so gone!
Jessica
Jessica needs to be fired
Companies like this are why people hate cable
This is an utterly, intentionally hostile user experience.
You already forced me to download the Fox sports app, but then you decided that I should have a DIFFERENT Fox app so you used the first app to force me to do that instead of letting the first app do its job. And then you of course made me sign in and authenticate everything again. And people wonder why piracy is so popular…
You already forced me to download the Fox sports app, but then you decided that I should have a DIFFERENT Fox app so you used the first app to force me to do that instead of letting the first app do its job. And then you of course made me sign in and authenticate everything again. And people wonder why piracy is so popular…
Stereo Audio
Stereo audio only on the Apple TV app should tell you everything you need to know….
Frustrated customer
After months of trying to like this app I finally just throw in the towel and canceled my subscription. This is hands-down the worst app I have ever tried to use. It freezes up my TV to the point to where I have to unplug my TV and reset it every single time I try to watch this. But before anybody says it’s my TV this is the only app that does this to my television. I can watch it on my phone just fine but I have to have my phone for work..
The buggiest streaming app on the market
Purchased the plan throng apple but used the app on Samsung TV. How many times can the viewing experience, crash, restart the content and force you to watch another ad and turn on the CC automatically in the progress? Half a dozen times at least in 10-15 minutes. Developers must have built the service in while abusing substances or perhaps finance clearly give them budget required to build it properly. The UI is terrible too (CC looks terrible, search bar is poorly laid out, scrubbing controls are glitchy, etc.)
Awful!!
It's 6:32pm. The evening edition comes on at 5 PM. It's not in my DVR, it's not in my shows for me, it's not in anywhere I can actually see... all I have access to as yesterday's show..FIX IT!
Remind me why I'm paying for this?
Remind me why I'm paying for this?
they started injecting multiple no-skip ads after paying $200+ for annual subs.
site navigation is horrific. must be nice having a captive audience.
Spectrum blocking local FOX station
If you let Spectrum block my local FOX station, I will cancel FOX10 app. Birmingham, AL.
Fox Weather Locked
Fox Weather is locked even though it is included in both my xfinity & youtube tv package
Pay me back
To are taking my money but won’t work! Pay me back for this.
Fox Personalities are great, IMO, but their sales folks are thieves, IMO
Be prepared for HIGH subscription fees, and then to have to purchase further subscription fees for the shows you probably are assuming were included. They keep upping the ante. When in frustration you cancel, they keep you money (in my case more than I want to admit. But in honesty, you can’t see how they work until it’s too late. Caveat emptor!
Sports
Don’t care about the sports, just want live Fox News Channel.
U deleted my 1st review without ever publishing it
Let’s try this again…
1) DVR doesn’t work consistently
2) why am I paying for this service, only to have you now forcing me to watch every commercial?
3) No ability to download to watch on a plane
4) no ability to adjust the stream quality or pick audio-only
1) DVR doesn’t work consistently
2) why am I paying for this service, only to have you now forcing me to watch every commercial?
3) No ability to download to watch on a plane
4) no ability to adjust the stream quality or pick audio-only
Fox one
I pay for Fox Nation. Now Fox 1 has commercials.. 😖
Broken
Dvr and on demand stopped working and support just blames the app and takes weeks to respond.
Sucks
False advertising I wanted to see Donnie and Jenny on heart radio music awards … 2 seconds!
Terrible
You have to pay to use this app terrible. You shouldn’t have to pay to use an app like this. It should be free to use. I highly recommend not using this garbage. I also recommend Apple removes this app from the store.
Won’t let me Airplay
It used to work the last couple weeks but now this app won’t allow Airplay to the TV, not sure if it’s a temporary app issue or a permanent one. Every other stream app allows me to but not this one.
No good if you have cell home Internet
I’ve tried this a few times. I have T-Mobile home Internet, and almost every time I login it asked me if I’m traveling now a week with fox one and I only have 2 zip code changes and I’ve only used it at my house
Glitchy app? Buy a digital TV antenna
Unless you live in a faraday cage, there’s no reason to have this app. $20/month for streaming content that you could get free over the air? They expect that. With the same amount of ads.
And the streams are glitchy for major events like the WBC.
A digital TV antenna will run you a one time $20. Go that route.
And the streams are glitchy for major events like the WBC.
A digital TV antenna will run you a one time $20. Go that route.
Fox One on SmartTV
Can not get
Review
Dosnt rlly load
Screencast doesn’t work
Lame app that doesn’t let me screencast unto my tv. Waste of money
Picture-in-picture doesn’t work
When in other apps, Fox One stops playing.
Don’t these people understand how sports work?
If you include a button that gives you the option to “watch from beginning” (as opposed to “join live”) that also means you are going to finish AFTER the game ends. So the fact that you just get booted from the stream right in the middle of the 9th inning when the live stream ends is absolutely insane. Please think about how people will actually use your product.
Cuts off live
App doesn’t work well on tv
Buffering
Not loading
Please fix all these issues!
I don’t know how anyone can give this app 4 or more stars! The shows don’t record correctly, randomly disappear from My Stuff, and are
jumbled in the list view. And yes, I have the updated version. Debating switching back to a streaming service given how bad this app is.
jumbled in the list view. And yes, I have the updated version. Debating switching back to a streaming service given how bad this app is.
iOS app ok - FireTV not
The Fox One TV app is the most glitchy streaming app ever. I tried to use it for several hours this afternoon and had to reboot, remove, reinstall multiple times. I was never able to successfully watch for 30 minutes at a time. Canceled my subscription and permanently removed the app on all devices. Do better Fox!
Not happy
I have had to log back in everyday sometimes twice because it just zaps me right out. I don’t know how many times it has asked me if I’m home or away. I watch at home. I love The Five and Greg’s show but I might just get stuck listening to them on Sirius.
Mal
Mal
Too many Tv ads
Too many tv ads/interruptions while trying to watch the World Baseball Classics
Garbage app
Just the worst. The UI is infuriating. Cast it to the TV and it’s a nightmare to skip commercials. Just watch a game for 2 1/2 hours only for it to stop playing then skip to the end of a close game and showed me the winners celebrating. I’ll never get it again.
Charging me can’t cancel it
I haven’t used the app just noticed it been charging me I don’t know since one more than 5 months and I can’t cancel or already searched all my subscriptions and email and can’t see where I’m subscribed
Nothing but ads
Why I paid for this is beyond me. 3 minutes of programming 5 minutes of ads. Not for me.
Over Priced
Nice app, at $19.99 a month, with ads, over priced.
Apple Vision Pro
Please add compatibility for the Apple Vision Pro or more importantly, creative, a native app.
Freezes constantly
There is no ability to rewind or fast forward on my Tv (TCL, Google). When I do AirPlay from my tablet it freezes.
App sucks
Casting is pain the butt
Terrible channel selection
Using the Fox One subscription to watch the World Baseball Classic has thus far been a terrible experience. The interface shows “live” games that have not het started. If you use the “catch up with highlights” function, you will be disappointed-it is clearly “AI” because it doesn’t actually show any of the plays…just guys going into the dugout well after the important play is over. Add in the fact that you are bombarded with Fox News ads and it completes the terrible experience.
On demand is nice, commercials… ridiculous!
It is not right that I have to watch commercials on my dvr shows. I should be able to fast forward. If you are paying for Fox already through tv subscription… this is a waste of money.
24/7 news
I love Fox News, but I absolutely hate the numerous numerous commercials their endless and I’m paying for the app! It’s like double paying and I have to listen to so many commercial you can do something about it
Awful
One show-a dozen places-but not the current day! Have to hunt all over this app to find the show you want even tho it’s in My Stuff. Try to find Gutfeld! on the current day. A complete mess and getting worse instead of better.
Apps needs fixing
You can’t put the app in the background without it cutting off or just rewinding on its on. Very unfortunate so I won’t be subscribing again until it’s fixed.
All the ads
App shuts off on its own and when you reload it, you have to watch a series of ads before anything shows. Initially loaded for sports. Going to look at a different source. Lame ads like a B movie.
+ 9 more in the clipboard copy
Sentiment summary
91%
Positive (4-5★)
2%
Neutral (3★)
7%
Negative (1-2★)