Review Insights · App Store
Free VPN by Free VPN .org™
Free VPN LLC · 452,560 ratings · ★ 4.5
4.5
★★★★★
452,560 ratings
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Top complaints - extracted from 24 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
8 negative reviews mention this · 33% of all complaints
★★★★★ "Not free at all. They call it free VPN by free VPN but it is not free and in order to get 30 minutes VPN you need to watch for ads so not fair to use up my mobile data on this garbage" - YM
2
"watch"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Not free at all. They call it free VPN by free VPN but it is not free and in order to get 30 minutes VPN you need to watch for ads so not fair to use up my mobile data on this garbage" - YM
3
"doesn"
4 negative reviews mention this · 17% of all complaints
★★★★★ "The VPN stopped working all the sudden and The amount of ads now doesn’t give the exact time promise. I was using the vpn when the all the sudden it just stopped working it started in the night however the vpn as well had other issues like the fact that I usually get 1 whole day but then it just only gives me 3 hours now I tried deleting bu…" - N1C0._.
4
"work"
4 negative reviews mention this · 17% of all complaints
★★★★★ "The VPN stopped working all the sudden and The amount of ads now doesn’t give the exact time promise. I was using the vpn when the all the sudden it just stopped working it started in the night however the vpn as well had other issues like the fact that I usually get 1 whole day but then it just only gives me 3 hours now I tried deleting bu…" - N1C0._.
5
"minutes"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Not free at all. They call it free VPN by free VPN but it is not free and in order to get 30 minutes VPN you need to watch for ads so not fair to use up my mobile data on this garbage" - YM
6
"connect"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Terrible. It could never connect and I cannot figure out how to cancel my subscription." - Ccw0402
7
"subscription"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Terrible. It could never connect and I cannot figure out how to cancel my subscription." - Ccw0402
8
"trial"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible. Got the free trial to test out how premium was and it was so slow I couldn’t even open the app store to leave this review without turning the vpn off. If you want to pay $10 a week to have to go on the app every 3 minutes to swap servers th…" - idkdwight
9
"week"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Horrible. Got the free trial to test out how premium was and it was so slow I couldn’t even open the app store to leave this review without turning the vpn off. If you want to pay $10 a week to have to go on the app every 3 minutes to swap servers th…" - idkdwight
10
"doesn work"
3 negative reviews mention this · 13% of all complaints
📋 All 24 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not free at all
They call it free VPN by free VPN but it is not free and in order to get 30 minutes VPN you need to watch for ads so not fair to use up my mobile data on this garbage
Terrible
It could never connect and I cannot figure out how to cancel my subscription.
Loophole
forces you to pay a subscription
The VPN stopped working all the sudden and The amount of ads now doesn’t give the exact time promise
I was using the vpn when the all the sudden it just stopped working it started in the night however the vpn as well had other issues like the fact that I usually get 1 whole day but then it just only gives me 3 hours now I tried deleting but it made it worse
Useless
Not free
Horrible
Got the free trial to test out how premium was and it was so slow I couldn’t even open the app store to leave this review without turning the vpn off. If you want to pay $10 a week to have to go on the app every 3 minutes to swap servers this is the vpn for you
Doesn’t work
It doesn’t connect
Платный
Обман
Не качайте
Бесплатный впн только заходишь и куча предложений
Куда заплатить так и не запустил
Куда заплатить так и не запустил
scammed me & took my money and it doesn't even work
this app claimed i could have "free trial" for a week and my subscription would start after but when i agreed to the free trial they took my money for a week right away. Even after paying for the subscription against my will, the VPN configuration still didn't work and didn't even turn on. Terrible, would not recommend
It stopped working
When I tried to watch ads to get free VPN hours, it wouldn’t even allow me to watch the ads anymore. The app just doesn’t even work.
Впн
Впн не работает написано бесплатно, по факту платный. Не советую
NOT FREE
just another paywall vpn
awful
not a single region you can connect to. bruh
No works
Is no works.
Не скачивайте.
Не работает. Даже рекламу не удалось посмотреть, потому что та не загружалась. Скорости никакой нет.
не бесплатный он
ужас
So baddd
Lollll u should disband
Not good
👎
I hate it
Too much ads,failures,slow sometimes even I can’t watch tiktok still, in app purchases, and alternative ip dose not work
False advertising
Free vpn but you have to pay 10 dollars a week. Name of the app needs to be changed
Watch ads to enable free VPN
I had to watch 4 ads in 1 minute to get 30 minutes of VPN time, in addition to enrolling in a trial.
ужас
впн работают через раз,так скажем по настроению
Плохо
То он работает то нет он через день работает вот вчера он не работал я посмотрел 12 реклам чтоб получить впн за день и он не работает и сегодня тоже самое я посмотрел а он сначало подключился и сразу выключается или подключился и постоянно включается выключается
Sentiment summary
88%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)