Review Insights · App Store
FreeAgent Mobile Accounting
FreeAgent Central Ltd · 43 ratings · ★ 4.5
4.5
★★★★★
43 ratings
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Top complaints - extracted from 3 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
3 negative reviews mention this · 100% of all complaints
★★★★★ "Free trial didn’t start. It says your free trial has ended as soon as I signed up! Stupid. If you don’t provide the free trial, why you waste my time by signing up and completing the 6-7 steps?" - adnantoky
2
"trial"
3 negative reviews mention this · 100% of all complaints
★★★★★ "Free trial didn’t start. It says your free trial has ended as soon as I signed up! Stupid. If you don’t provide the free trial, why you waste my time by signing up and completing the 6-7 steps?" - adnantoky
3
"free trial"
3 negative reviews mention this · 100% of all complaints
★★★★★ "Free trial didn’t start. It says your free trial has ended as soon as I signed up! Stupid. If you don’t provide the free trial, why you waste my time by signing up and completing the 6-7 steps?" - adnantoky
📋 All 3 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Free trial didn’t start
It says your free trial has ended as soon as I signed up! Stupid. If you don’t provide the free trial, why you waste my time by signing up and completing the 6-7 steps?
“30-day free trial” didn’t even happen.
I was logged out and hit with a “your free trial has ended.”
-WHILE making a profile to use this app with!-
Meanwhile: as posted clear as crystal on their website it states:
“Download the app and get started with a 30-day free trial. No credit card, no obligation!”
You didn’t even let me experience it past making a profile and singing up. Uninstalling. Making sure I don’t get spam mail from your company and I’m going to look further into this because as someone getting into freelance illustration I really would have appreciated help with tracking my taxable income. Thanks for absolutely nothing.
-WHILE making a profile to use this app with!-
Meanwhile: as posted clear as crystal on their website it states:
“Download the app and get started with a 30-day free trial. No credit card, no obligation!”
You didn’t even let me experience it past making a profile and singing up. Uninstalling. Making sure I don’t get spam mail from your company and I’m going to look further into this because as someone getting into freelance illustration I really would have appreciated help with tracking my taxable income. Thanks for absolutely nothing.
Not free.
Not free :(. They give you a free trial but after that you have to pay. Also, odd as it may seem, it assumes you already have an account with them to sign in with and provides no easy or intuitive way to create a new account on the spot. At this point I stopped messing with this app and went on to the next one. Just really bad thinking on behalf of the creators. I'll never know if this was the greatest app ever invented.
Sentiment summary
88%
Positive (4-5★)
5%
Neutral (3★)
7%
Negative (1-2★)