Review Insights · App Store
Freebie Invoice Maker
Invoice Maker Pro s.r.o. · 9,487 ratings · ★ 4.9
4.9
★★★★★
9,487 ratings
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Top complaints - extracted from 7 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"terrible"
3 negative reviews mention this · 43% of all complaints
★★★★★ "Terrible experience considering you have over 9000 users. I normally do invoices from my laptop, using an Excel template for free, decided I wanted to get stuff done on the go so I’m parked outside a customer’s home about to use your app and invoice them right away and your app flagged me as being…" - RealBuilderGirl
2
"invoices"
3 negative reviews mention this · 43% of all complaints
★★★★★ "Terrible experience considering you have over 9000 users. I normally do invoices from my laptop, using an Excel template for free, decided I wanted to get stuff done on the go so I’m parked outside a customer’s home about to use your app and invoice them right away and your app flagged me as being…" - RealBuilderGirl
3
"customer"
3 negative reviews mention this · 43% of all complaints
★★★★★ "Terrible experience considering you have over 9000 users. I normally do invoices from my laptop, using an Excel template for free, decided I wanted to get stuff done on the go so I’m parked outside a customer’s home about to use your app and invoice them right away and your app flagged me as being…" - RealBuilderGirl
4
"been"
3 negative reviews mention this · 43% of all complaints
★★★★★ "Terrible experience considering you have over 9000 users. I normally do invoices from my laptop, using an Excel template for free, decided I wanted to get stuff done on the go so I’m parked outside a customer’s home about to use your app and invoice them right away and your app flagged me as being…" - RealBuilderGirl
📋 All 7 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Terrible experience considering you have over 9000 users
I normally do invoices from my laptop, using an Excel template for free, decided I wanted to get stuff done on the go so I’m parked outside a customer’s home about to use your app and invoice them right away and your app flagged me as being fraud or something And would not let me proceed. The screen said this supplier has been flagged for anti-fraud policies.
Review
It is not simple to use it takes about 20 minutes to enter all the information
When I can do some thing In my phone notes in 5 minutes
When I can do some thing In my phone notes in 5 minutes
Mandatory fields
Not everyone wants, time wasted creating.
Terrible Customer Service
I have tired multiple times to have someone reach out with me. I am not able to log into my account. I have been trying for weeks.
Bad app
I pay o ready 2 times 49 dollars on 3 months and I can’t do 0 invoices
I really pay 99 dollar igain
Same problem I’m getting tired
No recommend
I really pay 99 dollar igain
Same problem I’m getting tired
No recommend
I can’t log in to my account
It has been over 24 hours and I still have not received any real help. Every response I get appears to be automated AI replies that do not resolve my issue. I am unable to log in to my account and continue receiving an error message “418” and “magic” when I try to access it.
I paid for a full year subscription and expected better customer support than this. It is extremely frustrating to be locked out of an account that I have already paid for, with no real assistance.
Terrible service so far. I hope someone contacts me as soon as possible to resolve this issue.
I paid for a full year subscription and expected better customer support than this. It is extremely frustrating to be locked out of an account that I have already paid for, with no real assistance.
Terrible service so far. I hope someone contacts me as soon as possible to resolve this issue.
NOT FREE
App gives you a limit on “free” invoices then makes you upgrade to edit prior invoices other than that good app
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)