Review Insights · App Store
Gaze: Live Video Chat App
VLMedia Inc. · 20,764 ratings · ★ 4.4
4.4
★★★★★
20,764 ratings
🎯 Build a better version
Top complaints - extracted from 30 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
10 negative reviews mention this · 33% of all complaints
★★★★★ "Horrible waste. Don’t get this app,you can’t talk to anyone for more then 5 seconds , When u try to get help no response total waste of money" - Vhytdd was td
2
"update"
8 negative reviews mention this · 27% of all complaints
★★★★★ "Ruined the app. Update took away random search, ruined. App wont even last 6 more months lol They claimed that they’re trying to better the experience, but they’re literally just trying to make more money" - 6283):8374!4!
3
"random"
7 negative reviews mention this · 23% of all complaints
★★★★★ "It’s almost great. It was a dope app. They had random calls. But took that feature away. So no longer a great app." - DjQuise919
4
"ruined"
7 negative reviews mention this · 23% of all complaints
★★★★★ "They ruined it. No more random calling this app will no longer get any money from me move to a better app" - Scopessss
5
"seconds"
5 negative reviews mention this · 17% of all complaints
★★★★★ "good if it worked. calls last 30 seconds before dropping and no help from support at all" - _Derek
6
"call"
4 negative reviews mention this · 13% of all complaints
★★★★★ "good if it worked. calls last 30 seconds before dropping and no help from support at all" - _Derek
7
"coins"
4 negative reviews mention this · 13% of all complaints
★★★★★ "Can’t call. Spent money on coins only to not be able to call people I’ve been messaging… disappointed" - dsoul360
8
"calls"
3 negative reviews mention this · 10% of all complaints
★★★★★ "good if it worked. calls last 30 seconds before dropping and no help from support at all" - _Derek
9
"help"
3 negative reviews mention this · 10% of all complaints
★★★★★ "good if it worked. calls last 30 seconds before dropping and no help from support at all" - _Derek
10
"away"
3 negative reviews mention this · 10% of all complaints
★★★★★ "It’s almost great. It was a dope app. They had random calls. But took that feature away. So no longer a great app." - DjQuise919
11
"talk"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Horrible waste. Don’t get this app,you can’t talk to anyone for more then 5 seconds , When u try to get help no response total waste of money" - Vhytdd was td
12
"better"
3 negative reviews mention this · 10% of all complaints
★★★★★ "They ruined it. No more random calling this app will no longer get any money from me move to a better app" - Scopessss
📋 All 30 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
good if it worked
calls last 30 seconds before dropping and no help from support at all
It’s almost great
It was a dope app. They had random calls. But took that feature away. So no longer a great app.
Horrible waste
Don’t get this app,you can’t talk to anyone for more then 5 seconds ,
When u try to get help no response total waste of money
When u try to get help no response total waste of money
App is a rip off now
App is a rip off now don’t waste your money
Thieves
This is theft. They’re stealing your money and don’t help. You buy tokens you can’t use, calls last 10 seconds, then they completely dodge your questions when you ask for help. Total frauds who should be investigated and fined.
They ruined it
No more random calling this app will no longer get any money from me move to a better app
1 star
1 star because of scam only want money
Ruined the app
Update took away random search, ruined. App wont even last 6 more months lol
They claimed that they’re trying to better the experience, but they’re literally just trying to make more money
They claimed that they’re trying to better the experience, but they’re literally just trying to make more money
ruined the app lol
smh
New update
Absolutely ruined the app with no random video chat anymore won’t see another dollar from me ✌️
Where’s Joi
-10
RUINED
I understand why yall may have taken away obviously our favorite features but we’ll keep that on the low 🤫, but at the end of the day I’m so glad to see I’m not the only one making these reviews I’ve spent so much time and money and met so many lovely people and yall just straight up ruined it
New update is trash
New update ruined the app entirely
Muy costoso
No te deja ni hablar bien con las personas gastas 10 dólares en 3 minutos es una estafa
Terrible
New update just lost a customer
Update
Update ruined the app
Update back to old setting
New update is horrible
No more random live chats?
Will be deleting this app this sucks
Can’t call
Spent money on coins only to not be able to call people I’ve been messaging… disappointed
Just money
The app sucks now no random chat
Terrible
This app is a complete scam why would I have to buy coins to talk like it should be free to talk to just everyone not just guys cause that is not fair at all. That defeats the purpose of meeting new people if they all the same.🙄
Ripoff
This app is a complete scam 25 seconds for a regular call private 120 coins for only 1 minute on top of that girls get all there coins for free while men have to steady buy them outrageous to girls put me on to this fact you as guy have to pay a lot of money for coins that won’t last long at all then the girls you talk to or choose to send gifts to get everything for free crazy I’m done with this app nothing but one big scam.
Banned/ no explanation
They will ban you repeatedly even as a paying customer.
Trash
This app is getting trash I select to see women it’s more men on here than chicks this app have fallen off .
Video Call
I got video call banned for no reason all I said was hello and ask how are you doing today
Disconnect
Gets disconnected automatically after a minute or so in spite of built coins
Decent
Nothing special
This new update annoying
It was better when you can next some one and go see some one els they took it off now you have to pick a gazer now they trynna negotiate gift HAA it’s over it was fun it’s a no for me now
New update sucks
They recently removed the random video chat option and that’s what I liked about the app the most now I don’t use it as often
great app but very buggy
every 10-20 seconds, it just kicks you out of the call
Sentiment summary
84%
Positive (4-5★)
4%
Neutral (3★)
12%
Negative (1-2★)