← Intelligence hub
Review Insights · App Store

Google Chrome

Google · 3,461,630 ratings · ★ 4.7

4.7
★★★★★
3,461,630 ratings
5 ★
2,934,875 (85%)
4 ★
264,879 (8%)
3 ★
97,113 (3%)
2 ★
48,174 (1%)
1 ★
119,204 (3%)
🎯 Build a better version

Top complaints - extracted from 29 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"google"
9 negative reviews mention this · 31% of all complaints
★★★★ "Still slimy. Now the news of them installing ai junk without permission is just another in a long list of why to dump chrome. Really anything google related just dump it." - NoirMonkey
2
"without"
6 negative reviews mention this · 21% of all complaints
★★★★ "Lost my medical records. It deleted all my tabs without asking and I lost everything." - DeveloperLuke
3
"chrome"
6 negative reviews mention this · 21% of all complaints
★★★★ "Chrome updated lost all tabs. Chrome updated this evening and I lost all of my open tabs where I had saved to return to for purchases and research" - Wallace Shawn
4
"tabs"
3 negative reviews mention this · 10% of all complaints
★★★★ "Lost my medical records. It deleted all my tabs without asking and I lost everything." - DeveloperLuke
5
"installing"
3 negative reviews mention this · 10% of all complaints
★★★★ "Still slimy. Now the news of them installing ai junk without permission is just another in a long list of why to dump chrome. Really anything google related just dump it." - NoirMonkey
6
"sucks"
3 negative reviews mention this · 10% of all complaints
★★★★ "Sucks. Google just shut down spoffing pro direct install" - 🤓Ellawin
7
"annoying"
3 negative reviews mention this · 10% of all complaints
★★★★ "can't delete this app. damn this is annoying" - Sambababa
8
"search"
3 negative reviews mention this · 10% of all complaints
★★★★ "Chrome updated lost all tabs. Chrome updated this evening and I lost all of my open tabs where I had saved to return to for purchases and research" - Wallace Shawn

📋 All 29 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ DeveloperLuke 5/8/2026 v148.0.7778.100
Lost my medical records
It deleted all my tabs without asking and I lost everything.
★★★★ Wallace Shawn 5/8/2026 v148.0.7778.100
Chrome updated lost all tabs
Chrome updated this evening and I lost all of my open tabs where I had saved to return to for purchases and research
★★★★ Ieatpussy 5/8/2026 v148.0.7778.100
Joke of the day
Bald heaed penis
★★★★ NoirMonkey 5/7/2026 v148.0.7778.100
Still slimy
Now the news of them installing ai junk without permission is just another in a long list of why to dump chrome. Really anything google related just dump it.
★★★★ AllCarsEatGas 5/7/2026 v148.0.7778.100
Zero Privacy
Not for me, thanks.
Now auto-installing AI model? Show you show us how evil Alphabet is without saying a word. Time to put tech oligarchs in prison.
★★★★ atthispointijustwanttopost 5/7/2026 v148.0.7778.100
Livid
Closed all my tabs on accident no way to undo it.
★★★★ Bigjuicy_69 5/7/2026 v148.0.7778.100
Roblox
I hate google. It not Roblox brainrot steal
★★★★ 🤓Ellawin 5/7/2026 v148.0.7778.100
Sucks
Google just shut down spoffing pro direct install
★★★★ Sambababa 5/7/2026 v148.0.7778.100
can't delete this app
damn this is annoying
★★★★ Epelisthebest456 5/7/2026 v148.0.7778.100
Google AI sucks
I absolutely hate Google AI. I don’t necessarily search Google up my phone a lot since I just use it for websites but, I’m currently in school and makes It makes my research 10x harder. Since school AI pulls from any source A LOT of misinformation can spread, it also makes it incredibly hard to do research like I said before, and it simply just annoying. Please consider a way to turn it off and if there is make it easier to access.
★★★★ geol9 5/7/2026 v148.0.7778.100
No AI for me
Garbage ai
★★★★ KF11743 5/7/2026 v148.0.7778.100
Runs AI in background
Recent update downloaded 4GB AI package with no notification that burns power in the background even when you don’t ask it things. What is it doing with your data?
★★★★ Babythreat26 5/6/2026 v148.0.7778.100
Threat
They have been threatening me since I was younger n I just wanted to make music they backdoor on wop
★★★★ _Vices_ 5/6/2026 v148.0.7778.100
Installing AI and Taking Up 4GB of Memory Without Your Permission
They’re doing it on PC and it’s only a matter of time before they begin to do it on mobile as well (if they haven’t already)
Do yourself a favor and uninstall Chrome
★★★★ Johan McMannwich 5/6/2026 v148.0.7778.100
Replacing Search with Gemini was a bad choice.
They recently replaced the context menu from searching your highlighted text, to explaining the highlight with Gemini. It’s incredibly annoying and anti-user and there’s no clear way to disable it.
★★★★ Andrea Hogan 5/5/2026 v148.0.7778.100
4GB of AI Garbage!
So nice of Google to take it upon themselves to install 4GB of AI on your device without any consent whatsoever.
★★★★ Bread surfer 5/5/2026 v148.0.7778.100
Sucks
Not good
★★★★ HIII IM ISRAA 5/4/2026 v148.0.7778.100
.
I GOT HACKED
★★★★ Daniel.……. 5/3/2026 v148.0.7778.100
Really explain with gemini?
I regularly use “search with google” it’s one of the most used actions I have. Why would you replace it with a useless explain with gemini action??? Which project manager thought that’s a good idea. It’s such a bad idea he should get two promotions.
★★★★ razzeldazel 5/3/2026 v148.0.7778.100
Unsubscribe
Why do you make it so hard to unsubscribe?
★★★★ SysOp404 5/3/2026 v148.0.7778.100
STILL crashes iPad Mini6 with only 1 tab open
Am getting tired of this. For over 4 months, while using Chrome for 10 minutes or less, will suddenly freeze for several seconds, screen turns purple and the tablet restarts. Am running the latest iOS and all apps. are checked for updates daily. No other app. causes this and no other app. is even open, when this occurs. Have deleted and reinstalled Chrome several times, but it still crashes daily.
★★★★ italiano5187 5/3/2026 v148.0.7778.100
Freezing
New update has broken the browser. Updates make things better not worse.
★★★★ Avispitalinda 5/3/2026 v148.0.7778.100
Anny b
DayciI
★★★★ Jewel Austin 5/2/2026 v148.0.7778.100
Very poor service
Even though I had auto payment setup, it wasn’t taken out for first month billing. ATT suspended my account, called them to restore my service and increased my bill from 35 usd to 87 usd for second month. Customer representative was very rude and hang up on me. And the second representative put me on hold for 18 mins
★★★★ A10C F16C CREW CHIEF 5/1/2026 v148.0.7778.100
Too many advertisements. No Ad Blocker. No VPN. Tracks you.
Cannot go to any website without dozens of ads. After looking something up I immediately get ads for whatever I searched on Google on my YouTube and my computer and my wife even says I know what you looked up because she gets hit with numerous ads of a product. This is serious privacy violations. Needs to be fixed.
★★★★ Fdhbvfdjhvbfxjhvbfhxjv 5/1/2026 v148.0.7778.100
Suck
It banned me from first day.
★★★★ Abstrxction 5/1/2026 v148.0.7778.100
slow and laggy
slow and laggy, unoptimized app that freezes for no reason. additionally google harvests it’s user’s data and sells it to multiple parties.
★★★★ TPR40 5/1/2026 v148.0.7778.100
Chrome issues
I’ve had issues using chrome lately for several websites. When I switch to safari it works perfectly. Not sure what’s going on. My son had the same issue the other day. Told him to switch browsers and that worked.
★★★★★ Was Happy senior 5/2/2026 v148.0.7778.100
Google Chrome overrated
I think Google Chrome is a waste of time! Not any better then google.

Sentiment summary

92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.