Review Insights · App Store
Google · 4,723,310 ratings · ★ 4.6
4.6
★★★★★
4,723,310 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"google"
14 negative reviews mention this · 50% of all complaints
★★★★★ "Inaccurate. My home is within a mile and Google says that address doesn’t exist." - Icugini2
2
"search"
6 negative reviews mention this · 21% of all complaints
★★★★★ "Why the humming to find song is uselesss. I literally hum the song right and everything even tried it 3 times and it keeps giving me songs that are from the 90s and not even the right music that doesn’t match with the humming and give me videos that are not even music fr is like sh…" - eazy336
3
"doesn"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Inaccurate. My home is within a mile and Google says that address doesn’t exist." - Icugini2
4
"phone"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Negative stats for google used to work but now 😡. It never works for me anymore always crashes when I’m looking at something but my cache and cookies are clear and my WiFi is good o have to keep logging out uninstall or remove everything from my phone to get space then reinstall please fix…" - kevcg929
5
"update"
4 negative reviews mention this · 14% of all complaints
★★★★★ "App update. The update ruined the app nothing is working at the moment" - Nopllle
6
"everything"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Why the humming to find song is uselesss. I literally hum the song right and everything even tried it 3 times and it keeps giving me songs that are from the 90s and not even the right music that doesn’t match with the humming and give me videos that are not even music fr is like sh…" - eazy336
7
"keeps"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Why the humming to find song is uselesss. I literally hum the song right and everything even tried it 3 times and it keeps giving me songs that are from the 90s and not even the right music that doesn’t match with the humming and give me videos that are not even music fr is like sh…" - eazy336
8
"giving"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Why the humming to find song is uselesss. I literally hum the song right and everything even tried it 3 times and it keeps giving me songs that are from the 90s and not even the right music that doesn’t match with the humming and give me videos that are not even music fr is like sh…" - eazy336
9
"work"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Negative stats for google used to work but now 😡. It never works for me anymore always crashes when I’m looking at something but my cache and cookies are clear and my WiFi is good o have to keep logging out uninstall or remove everything from my phone to get space then reinstall please fix…" - kevcg929
10
"something"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Negative stats for google used to work but now 😡. It never works for me anymore always crashes when I’m looking at something but my cache and cookies are clear and my WiFi is good o have to keep logging out uninstall or remove everything from my phone to get space then reinstall please fix…" - kevcg929
11
"trying"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Worst game in the world. I was trying to find a YouTuber, but it got it wrong every time" - Ndsmntvyvyucyvyvvy
12
"wrong"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Worst game in the world. I was trying to find a YouTuber, but it got it wrong every time" - Ndsmntvyvyucyvyvvy
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Ai
Ai is bad
Inaccurate
My home is within a mile and Google says that address doesn’t exist.
AI is mandatory
They made AI mandatory, so I downloaded DuckDuckGo instead and now very rarely use this Google App. Make AI optional & I’ll come back.
Fatal
Ya no se puede ver nada todo es puro anuncio
Why the humming to find song is uselesss
I literally hum the song right and everything even tried it 3 times and it keeps giving me songs that are from the 90s and not even the right music that doesn’t match with the humming and give me videos that are not even music fr is like shows so this music search finder is useless on this app
Disappointing App
I just don't like the way they tier storage
Negative stats for google used to work but now 😡
It never works for me anymore always crashes when I’m looking at something but my cache and cookies are clear and my WiFi is good o have to keep logging out uninstall or remove everything from my phone to get space then reinstall please fix im at the point of using chrome or bing from now on since they have no issues at all keeps crashing now and it doesn’t block words that I’m not interested in seeing example trump or Guthrie case keeps appearing even after I blocked those keywords just fix your god d**n app kg I’m uninstalling it for good
App update
The update ruined the app nothing is working at the moment
Politically slanted search results
If you want searches that yield consistent bias. Keep using google.
Worst game in the world
I was trying to find a YouTuber, but it got it wrong every time
Black screen of death
Gave me a blank black screen
App glitches
There’s something seriously wrong with Google. When I go to previous tabs on Google, they just come up blank. Like absolutely nothing. No search bar, no images or information, not anything!
I don’t know what you’re doing with Google with your updates, but looks like Google is malfunctioning. You need to fix this. We will lie on Google to help us with information. And other day that they needs.
I don’t know what you’re doing with Google with your updates, but looks like Google is malfunctioning. You need to fix this. We will lie on Google to help us with information. And other day that they needs.
Latest update ruined the Google App
The Google App has been great until the latest update. I’m talking about the Google App, not the Chrome on my iPhone.
Since the update my open tabs do show however when I select one a blank page opens, not the selected tab page.
What happened???
Developers please fix!!!
Since the update my open tabs do show however when I select one a blank page opens, not the selected tab page.
What happened???
Developers please fix!!!
Bad update
This update breaks tabs 😡
Recent change makes text too small to read
I have regularly used Safari/google.com on my iphone for queries and have been reasonably satisfied. However, as of the past couple of days, the response has been in such tiny type it’s virtually unreadable. I am forced to go to AI apps like CoPilot or Gemini to get the information I’m seeking. Bad move by Google! I’m in
Tab broken and unable to view page no more
New google update SUCK!!
Google tab is officially broken and unresponsive. Whenever I go click my tab, page won’t load AT ALL. I did everything, restarted the app, my phone, and clear cache. Still won’t WORK!!!
Even I make a new tab, still won’t LOAD AT ALL.
Need to be fix ASAP!!!
Google tab is officially broken and unresponsive. Whenever I go click my tab, page won’t load AT ALL. I did everything, restarted the app, my phone, and clear cache. Still won’t WORK!!!
Even I make a new tab, still won’t LOAD AT ALL.
Need to be fix ASAP!!!
Stop forcing me to download your app
I shouldn’t need to download the app just to do an image search on mobile. You don’t need the app on the desktop, they’re just trying to push their app to the top of the charts.
Ai
I miss the old google it worked so much better. The ai overviews suck. Bring it back to how it was or give people the option to opt out of ai overviews
Good
Good
Forcing app download
Google is annoying. Trying to force me to download the app
Gave me bad advice and broke my figure
It gave me advice for a loose joint on my action fig so I followed the advice and it broke my figure
Invasive
Randomly started giving me alerts and persistent island notifications about live events that I had no interest in. Uninstalled.
So long google
Tired of the ads, pop ups, and nonsense associated with google. It's taken a while but I'm finally fed up.
Boss
Get rid of AI with the phone it keeps going directly to that when I need to search for something and I don’t want that!!!!!!!!
Overreach
More privacy less of whatever it is you are doing.
Pain
Make a burn towel out that I’m a robot and my phone number doesn’t work Just pain hate you google
Privacy Warning: Tracks Your Activity EVERYWHERE!
I hate that Google automatically attaches your account to ALL of their services, even ones you never signed up for, and you have to go in and turn things OFF. (I started out using Google WAY BACK when it was just a search engine and online mail provider.) Now there’s a bajillion different services and I don’t know what my account is connected to or not. Going into Account Management it allows you to disable saving your activity from various services, but why do I have to go in one by one to turn them off if I’ve never used a particular service???
………
The google lens sucks I was using it so answer some answers (for an answer key I was making) and it was getting most of them WRONG so like I used the google lens and it was clearly getting answers wrong like it was giving me choices that weren’t even there and some of it was just so obvious
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
6%
Negative (1-2★)