Review Insights · App Store
Grammarly: AI Keyboard & Notes
Grammarly, Inc · 213,669 ratings · ★ 4.7
4.7
★★★★★
213,669 ratings
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Top complaints - extracted from 25 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"grammarly"
8 negative reviews mention this · 32% of all complaints
★★★★★ "Annoying. I don’t need help texting but Grammarly keeps popping up. It is annoying" - Schelle53
2
"keyboard"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Remove ai. hello, I am an Apple iPhone user and I use this app quite often, but one thing that really takes me off. Is the rampant use of AI, I would really like you to switch the AutoCorrect system back to dictionary, since the AI tries to correct me…" - an actual human not a bot
3
"help"
5 negative reviews mention this · 20% of all complaints
★★★★★ "Annoying. I don’t need help texting but Grammarly keeps popping up. It is annoying" - Schelle53
4
"cancel"
4 negative reviews mention this · 16% of all complaints
★★★★★ "This is awful. This app is awful and doesn't let you cancel anything do not get a subscription here it will ruin your life" - Coshella
5
"subscription"
4 negative reviews mention this · 16% of all complaints
★★★★★ "This is awful. This app is awful and doesn't let you cancel anything do not get a subscription here it will ruin your life" - Coshella
6
"writing"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Poorly developed application, the same thing goes for the AI portion. It cannot, and definitely not, handle the writing of a book. When it analyzes, it always goes back to about halfway through the story and never finishes analyzing the whole story. So, it is indeed a very bad app to get and use. Unless you a…" - Fishie One
7
"better"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Too week. Very expensive for such small capabilities. Any LLM works much better. Disappointed." - Roma White II
8
"work"
4 negative reviews mention this · 16% of all complaints
★★★★★ "Too week. Very expensive for such small capabilities. Any LLM works much better. Disappointed." - Roma White II
9
"doesn"
3 negative reviews mention this · 12% of all complaints
★★★★★ "This is awful. This app is awful and doesn't let you cancel anything do not get a subscription here it will ruin your life" - Coshella
10
"button"
3 negative reviews mention this · 12% of all complaints
★★★★★ "App NEVER loads!. I can literally on sign in on a computer. My app doesn’t even move past putting in my email. The green button to allows the password option to appear after the email just keeps turning-it NEVER finishes. I’ve been trying for months! I want …" - MeMyMin
11
"trying"
3 negative reviews mention this · 12% of all complaints
★★★★★ "App NEVER loads!. I can literally on sign in on a computer. My app doesn’t even move past putting in my email. The green button to allows the password option to appear after the email just keeps turning-it NEVER finishes. I’ve been trying for months! I want …" - MeMyMin
12
"iphone"
3 negative reviews mention this · 12% of all complaints
★★★★★ "Remove ai. hello, I am an Apple iPhone user and I use this app quite often, but one thing that really takes me off. Is the rampant use of AI, I would really like you to switch the AutoCorrect system back to dictionary, since the AI tries to correct me…" - an actual human not a bot
📋 All 25 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
This is awful
This app is awful and doesn't let you cancel anything do not get a subscription here it will ruin your life
App NEVER loads!
I can literally on sign in on a computer. My app doesn’t even move past putting in my email. The green button to allows the password option to appear after the email just keeps turning-it NEVER finishes. I’ve been trying for months! I want my money back!!
Review
This is terrible
Bye !!
How do you charge more than ChatGPT, Claude, and Gemini? These apps can do everything you can do and more. Lower the fee for this app.
Scam
Caution!! Any AI will do a better job than this app. This app will also auto renew without any warning. I had to login four separate times before I was able to cancel my subscription. This is a highly unethical application.
grammarly
jawn does not work
Canceling
It is impossible. I log into the website and it only offers me the choice to down load the program to run on my phone or computer.
No help button.
No help button.
Crooked
I wasn’t using Grammarly anymore and asked them to quit charging my PayPal account for use and to delete my account at the end of that payment period that I’ve already paid for and instead they charged me $144 and there’s no way on their website to gain access to how you paid them or to change your payment information Bad business
Keyboard changes
This app slows me down. The keyboard moved. The app is not intuitive, it does not correct my typos in real time. Sometimes it doesn’t pick up my typos. I’m not a fan, I’m trying to cancel my service, but I’m locked into a contract. There has to be a better app.
Oh yeah, this app sends me useless notifications throughout the day. It’s time to get it off my phone.
Oh yeah, this app sends me useless notifications throughout the day. It’s time to get it off my phone.
Delete my account
Delete my account
Please help
Not understanding me
grammarly
I’m currently writing a story and I was using Grammarly to help me with it, I was almost done with 3 chapters that I was really proud of and I tapped the ✨ button on the right side of the keyboard, I corrected everything and hit the check mark and it deleted everything? It was like I hit “cut all” and it kinda just deleted everything. I looked through the app and I couldn't find the story and I was pretty upset about it. I honestly think this is a great app, but what happened really made me think otherwise…
App Sucks
Looking to recover anything via the Grammarly app? Good luck. The app is an absolute waste.
It sucks!!!
My mom forced me to get this instead of google Gemini and honestly this program is so stupid the app won’t even work and in top of that it’s not meeting g with my standards
Great but please fix duplicating text and lack of capitalization at beginning of sentences
I adored Grammarly! now it is duplicating texts that is terrible! It’s more work than not having it so I’m seriously about to cancel. I seriously need it to catch a lack of capitalization at the beginning of a sentence. Perhaps it is because dictation leaves it out, and Grammarly can’t catch it. Still, it was revolutionary in its ability to help my writing. Not anymore!
I wish it was better
Quite honestly the worst keyboard I have ever used on the iPhone. The capabilities seem great, and I’m sure they are. But the usability of this keyboard on a daily basis is impossible. I have wasted my money and I hope this can save another curious customer out there from making the same decision, thinking this keyboard would get better. I couldn’t even last using it for a month.
It’s spelt wrong
It’s spelt Grammar not Grammarly 😑
copy and paste
Why would you take away the copy and paste future feature half the time the system does not work on an iPhone using Outlook
Poorly developed application, the same thing goes for the AI portion
It cannot, and definitely not, handle the writing of a book. When it analyzes, it always goes back to about halfway through the story and never finishes analyzing the whole story. So, it is indeed a very bad app to get and use. Unless you are writing a short story, then, in my opinion, it is an okay app to get and use.
Remove ai
hello, I am an Apple iPhone user and I use this app quite often, but one thing that really takes me off. Is the rampant use of AI, I would really like you to switch the AutoCorrect system back to dictionary, since the AI tries to correct me for spelling things correctly, also one more issue is that if you finish typing a word, but AutoCorrect comes up and tries to correct it, it will have a second of lag and just push the finished bit of the word back, at this point the only reason I use this app is because the loading speed of typed letters is fractionally faster than the default keyboard on my iPhone.
Annoying
I don’t need help texting but Grammarly keeps popping up. It is annoying
Too week
Very expensive for such small capabilities. Any LLM works much better. Disappointed.
Super Human has lost focus. Grammarly on iOS way worse than on Windows.
Unable to log in via my Google account. Goes into a loop. Ended up having to unlink the subscription on PayPal’s side because folks were reporting on reddit getting billed crazy amounts. Apple’s Writing Tools AI and the Orki keyboard with grammar check don’t require an expensive subscription. When I tried to submit this review from within the app, it failed. Was it because it was 2 stars?
Used app for a long time at no cost but now pricey
This was a helpful app when I could use it for free but I can’t justify the price.
Subscriptions
I k ow I paid for a subscription and it showed that I had 2. Anyways the whole point I am trying to make is that it would not let me do some of the stuff because it told me I needed to up grade. How I would really like this to be resolved is that I get a credit or I’ll just DELETE
Sentiment summary
92%
Positive (4-5★)
3%
Neutral (3★)
5%
Negative (1-2★)