Review Insights · App Store
Grand Gin Rummy 2: Card Game
GameDuell GmbH · 19,635 ratings · ★ 4.9
4.9
★★★★★
19,635 ratings
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Top complaints - extracted from 73 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
50 negative reviews mention this · 68% of all complaints
★★★★★ "1 Pro, Lots of CONS!. Best looking gin game, BUT…. This game is definitely trying to make you purchase coins to play, I.e. you have to wager coins to play, so if you do a 10,000 coin table, both you and your opponent put in that amount for a 20,000 pot. However,…" - Floydicus T
2
"play"
27 negative reviews mention this · 37% of all complaints
★★★★★ "1 Pro, Lots of CONS!. Best looking gin game, BUT…. This game is definitely trying to make you purchase coins to play, I.e. you have to wager coins to play, so if you do a 10,000 coin table, both you and your opponent put in that amount for a 20,000 pot. However,…" - Floydicus T
3
"rigged"
25 negative reviews mention this · 34% of all complaints
★★★★★ "1 Pro, Lots of CONS!. Best looking gin game, BUT…. This game is definitely trying to make you purchase coins to play, I.e. you have to wager coins to play, so if you do a 10,000 coin table, both you and your opponent put in that amount for a 20,000 pot. However,…" - Floydicus T
4
"lose"
18 negative reviews mention this · 25% of all complaints
★★★★★ "1 Pro, Lots of CONS!. Best looking gin game, BUT…. This game is definitely trying to make you purchase coins to play, I.e. you have to wager coins to play, so if you do a 10,000 coin table, both you and your opponent put in that amount for a 20,000 pot. However,…" - Floydicus T
5
"money"
17 negative reviews mention this · 23% of all complaints
★★★★★ "No response on help. App is not working. Submitted a request for help & no response. I have high speed internet that is working great but when I open app it saids that I don’t have stable internet, I have spent a lot of money on this app & now I’m out of that s…" - Marley Irish
6
"chips"
15 negative reviews mention this · 21% of all complaints
★★★★★ "These developers are LIARS. Read the hundreds of negative reviews. These liars will tell you the game isn’t rigged. But it absolutely is. Before the latest update, I was winning around 45% of my games since the update I have won one game out of 20 and my chips that I …" - Mikeatcut
7
"playing"
13 negative reviews mention this · 18% of all complaints
★★★★★ "App will not load now. Sits on “updating” but never gets past 20%. Been playing for years, so this is disappointing" - Hazel3z
8
"hands"
13 negative reviews mention this · 18% of all complaints
★★★★★ "This GAME CHEATS. Do not download this game cheats it gives you rigged hands and will either make you lose or win.CHEATS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Although the design is the best CHEATS" - 190 year old women
9
"winning"
12 negative reviews mention this · 16% of all complaints
★★★★★ "1 Pro, Lots of CONS!. Best looking gin game, BUT…. This game is definitely trying to make you purchase coins to play, I.e. you have to wager coins to play, so if you do a 10,000 coin table, both you and your opponent put in that amount for a 20,000 pot. However,…" - Floydicus T
10
"years"
12 negative reviews mention this · 16% of all complaints
★★★★★ "App will not load now. Sits on “updating” but never gets past 20%. Been playing for years, so this is disappointing" - Hazel3z
11
"opponent"
11 negative reviews mention this · 15% of all complaints
★★★★★ "1 Pro, Lots of CONS!. Best looking gin game, BUT…. This game is definitely trying to make you purchase coins to play, I.e. you have to wager coins to play, so if you do a 10,000 coin table, both you and your opponent put in that amount for a 20,000 pot. However,…" - Floydicus T
12
"been"
11 negative reviews mention this · 15% of all complaints
★★★★★ "App will not load now. Sits on “updating” but never gets past 20%. Been playing for years, so this is disappointing" - Hazel3z
📋 All 73 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trouble in Paradise?
I recently noticed that the mobile phone version of this game is gone. Oh well.
App will not load now
Sits on “updating” but never gets past 20%. Been playing for years, so this is disappointing
Rigged
100% convinced You cannot say that this game isn’t rigged in the beginning you win all the time and you seem to be leveling up and and getting these huge "payouts " then suddenly you stop winning and get sucked dry was exciting when I had first deleted and started over and saw some changes also what’s with these stupid stamps another scam I’m not sure if I’m going to continue with this game because I am absolutely disgusted
Nope
Game has been down for 2 days. I uninstalled and reinstalled to no avail. Moving on…..
Won’t open
Won’t open
What is wrong?
Two full days and this game is down. What is going on?
Help
My app not open. Is this a known issue?
Pathetic
The game simply sucks
This GAME CHEATS
Do not download this game
cheats it gives you rigged hands and will either make you lose or win.CHEATS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Although the design is the best
CHEATS
cheats it gives you rigged hands and will either make you lose or win.CHEATS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Although the design is the best
CHEATS
Pay to play
Ruined this game was the best gin game available but last update made it impossible to play with out having to pay!
These developers are LIARS
Read the hundreds of negative reviews. These liars will tell you the game isn’t rigged. But it absolutely is. Before the latest update, I was winning around 45% of my games since the update I have won one game out of 20 and my chips that I have amassed over the last two or three years are now disappearing at a rapid pace.
Rigged,Rigged,Rigged.
No way to lose that many hands in a row . Their only goal is to have you buy more chips. The graphics are great too bad it’s rigged.
Game has been ruined!
I have enjoyed this game for years. The last update revamped the whole entire game! It has WAY less coins per day and the games seem very one sided.
This game
I love this game but get tired of Smurfs or Grand Masters winning all the time. You win and lose in streaks it seems. It’s frustrating indeed. So I come and go in this game because of that. This game “feels” rigged to me
Horrible update
The update that was released on Monday is terrible. I have played this game for years and always been able to play multiple games through out the day but the update just sucks chips. You will go through thousands of chips in a few minutes and it’s just a ploy to get you to buy more chips. If you want to watch a video to get chips you will have to watch multiple videos just to get enough chips to play one game. I will be looking for a new gin game to download.
Watch out !!
The new update of the game is HORRIBLE!!! All they want to do is take your money. They got rid of the lower chip amounts and since the game is already rigged now they can take your chips faster! I’ve been stupidly playing for years now I finally have a good excuse to stop. Beware sometimes you’ll see 5 of the same exact card in one deck crazy!!!
It’s a scam
UPDATE: Hard to believe, but they just made it worse. Now it will cost more money to play, and you get less rewards. Also, there’s nothing like it that allows you to form teams, to compete. Really disappointed.
As everyone is saying, unless you buy chips you lose. The algorithm is not random. As soon as I buy chips, I start winning. Otherwise, my opponent is able to knock in just a couple of hands. It’s aggravating and I plan to delete this app.
Also, you can report the app…
As everyone is saying, unless you buy chips you lose. The algorithm is not random. As soon as I buy chips, I start winning. Otherwise, my opponent is able to knock in just a couple of hands. It’s aggravating and I plan to delete this app.
Also, you can report the app…
AWFUL new changes!
The new changes implemented 2/23/2026 are awful and I will be looking for another place to play daily gin rummy. Your exciting new changes are all made to earn less coins and needing MORE to play. I have been playing this gin rummy app for many years and have built up enough coins to play using the 4 hour free load but you SIGNIFICANTLY lowered the amount given and added a stupid daily shuffle with low coin amounts. The game amounts in each level also changed as I use to play a 430 count amount game and now it is gone. I am not sure that you even thought these changes through for your loyal players.
Mile high gal
This game is fixed! If you don’t buy coins you don’t win! They have changed the game again. Now you don’t have a chance to play if you don’t buy coins.
Can Never Win
This game is obvious rigged. Winning is nearly impossible more than 1 out of every 10-20 hands. Shame on these developers. I will never download anything you make.
Rigged
Like the backgammon sister app, this is rigged to get you to ‘spend money’. Why can’t I find a game that isn’t manipulated?!
Rigged
This game has the best game feel and play (vertical) but it is absolutely rigged for you to lose. They start you out with free tickets to play several high coin games where you can amass about 80,000 coins and you win quite consistently depending on your skill. But how I know it’s rigged is that I lost 8 games in a row where the opponent went down with GIN after two moves back to back and this happened multiple games in a row. Not to mention that every hand I would be dealt face cards of every suit and rarely get even one meld. The contests are slanted too; you have to risk a high bet for a small return.
So Obviously Fixed
This game is obviously fixed! Sure the UI/UX is well done but the fact that all you play are ai opponents that you can’t win against, makes it unplayable. I’m a good player, yet I haven’t won a game in over a week because on the deal, the ai gets a perfect hand. It takes one card and knocks. Multiple times in a row this happens. What are the odds.
Scam
This game is fixed. It keeps you losing so you purchase more chips. I sunk plenty into this game. I finally deleted it. No More!!!
Rigged
They will reply it isn’t but I agree with all the others. It’s totally rigged.
Set up
Pay to win. No doubt. Funny how every card I get or is discarded from the opponent never fits my hand. Absolute joke.
Impossible to win
Unless you keep feeding $$
Too many obvious bots and too frustrating when if lucky you may win one out of ten games. It’s gotten much harder than it was a year ago. No thanks!👎🏼
Too many obvious bots and too frustrating when if lucky you may win one out of ten games. It’s gotten much harder than it was a year ago. No thanks!👎🏼
Rigged
This game is definitely rigged….. love the game but there is nothing fair about the experience with this game. Always trying to get people to pay to play. That’s just wrong!!!
Definitely rigged
I have been playing this game for months now, and while I thoroughly enjoy the animation, the soundtrack, and the overall style of the game, I am 100% convinced at this point that the code is written to make sure that you absolutely will lose until you have no choice but to pay money for more chips. Most frustrating game I have played in a long time.
Rigged
Have played for several years and don’t pay for coins the game will let you win a few hands but will send in a AI player and clean you out before you build up much of a coin level
Won’t let you win
Won’t let you win unless you pay for chips
Money grubbers scam
This game only wants you to buy expensive starts. Cheapest is 19.99. I have a game better than this. Ditch this one and go to Gin Rummy Mania.. No buying. They give you very generous coins and lots of fun to play. Delete the game that cheats you. This one is so much fun!!!
Limited play without purchases
I understand all apps are created to make money. However, this one is at the extreme because it barely allows any free game play. Based on the other reviews, the developer will no doubt respond to me saying it’s not the case or that I’m not collecting free chips every 4 hours. For starters, who has time to constantly monitor apps multiple times a day just to play one game hours later? Second, even doing so, you’ll only collect enough chips to play one losing game a day.
So, if you enjoy barely being able to play an app and/or wasting a bunch of money, then this is the game for you!
So, if you enjoy barely being able to play an app and/or wasting a bunch of money, then this is the game for you!
So frustrating- no win
This app is a farce. You win maybe 1-2 games and then continue to lose. The other player often wins after 2-3 picks from the deck.
DO NOT PLAY THIS GAME!! THEY ARE CHEATING!! ITS RIGGED!!!
I’ve been playing this game for the past couple months well almost couple months, there are too many coincidences. Either people are cheating or the game Just want you to keep buying credits. Oh, and one more thing, the envelopes with the stamps are a joke. It’ll take you 500 envelopes just to get one stamp that you need. 🙄 WHEN YOU START WINNING.. THEY THROW BOTS IN THE GAME!!! that’s why they’re winning so much!! CHEATING
Unhealthy
This game is so corrupt. You wont prove that unless you get developer to talk or sing. Military techniques would need to be used in order for you to get closure. Just dont pay, delete it.
Rigged
Simply put: Statistically impossible to lose 10 games in a row. Don’t spend a cent on this game. Choke off their thieving revenue. Spent about $15 thinking (at first) that it is a fair game. Several other card games pull that same garbage. DON’T GET SUCKERED!
Rigged
Judging by all the reviews just like mine, and your disingenuous responses, your goal appears to be drawing people to your game’s outstanding aesthetic then making them never want to play it again because of the 100% rigged-to-lose gameplay. You could have a classic here. You just don’t seem to care.
I just completed two consecutive games wherein I won ZERO hands, and my opponents got a total of SEVEN Gins. The second game was four straight Gins to zero. This game routinely gives my opponents the cards they need while the cards I need consistently come up on the next draw after I’ve discarded what they would have gone with. It would be a fun game, but getting cheated against isn’t.
I just completed two consecutive games wherein I won ZERO hands, and my opponents got a total of SEVEN Gins. The second game was four straight Gins to zero. This game routinely gives my opponents the cards they need while the cards I need consistently come up on the next draw after I’ve discarded what they would have gone with. It would be a fun game, but getting cheated against isn’t.
Rigged for constant losing
I agree with other reviews. Opponents are consistently knocking within the first few draws of a game. The only way to play for any length of time is to make a purchase. So, you’re forced to tolerate a lot of ads and you need to pay to play. Not okay.
Force you to loose chips
Some games are planned in a way that you loose and end up purchasing coins. There is no fair play
Biggest scam in App Store
Purely designed to only require money. They take % of the pot the is mathematically impossible for you to ever not lose, regardless of if you are the best player in the world
We should sure this friggin scammers
As well I know this app is fraudulent and it’s a rigged game. The developer will reply with their usual lies. Wish we could sue them into oblivion
Loved the original game
Hate this one. I’m deleting it
Algorithms
I am convinced they have it set up that when it knows you are a person who buys chips etc they don’t let you win. The algorithm is set up to deal you awful hands because it knows you will buy to recover.
Second thing is a couple of nights ago I buy a set for $19.99. The payment goes thru but when I return to the table a box says “ oops something went wrong try again. Like an idiot I did it four times. In the morning I see my bank has charged me almost $80.00 . I write on feedback and they respond “ oh we have nothing to with that! Yea our site had a blip last night but to get your money back you have to go thru Apple. “ Not easy but found the page for reporting this type of thing, filled it out and after 48 hours Apple approved the refund!
So over this gin app!
Second thing is a couple of nights ago I buy a set for $19.99. The payment goes thru but when I return to the table a box says “ oops something went wrong try again. Like an idiot I did it four times. In the morning I see my bank has charged me almost $80.00 . I write on feedback and they respond “ oh we have nothing to with that! Yea our site had a blip last night but to get your money back you have to go thru Apple. “ Not easy but found the page for reporting this type of thing, filled it out and after 48 hours Apple approved the refund!
So over this gin app!
Scam
This is a game you can’t win. I must’ve played 10 games in a row and lost one of them. The opponent picks up one and goes gin. The game is designed to make you spend money. It’s a shame because it would be a great game.
Such a scam
It’s designed to make the player buy coins - it’s a lose-lose “game”, it really isn’t a game . Don’t do this- find something else - it’s a worthless time sucker- you aren’t really going to “win”….
Don’t waste your time or money
Don’t waste your time or money. The game will either give you a 50/50 chance of winning like my friends have gotten or you will be dealt trash hands with no chance of winning 9/10 times.
Rigged
Fun for a few days but then you lose. No way my opponents get gin or knock in two hands multiple times in a row. I delete the app. Play at your own risk - you’ve been warned.
This App is a Waist of time!!!
You’re playing against the deal and online algorithms. The developers will never post this comment because they want your money. There is absolutely no way in gin you can constantly loose a game within two to five pull of the cards, the percentages will tell you that online. What a shame, because this app could be extremely fun. I have this app on downloaded on two iPhones. Same on both. Very interesting Mister Powers. Terrible way to scam a customer. You know who I am. I don’t need to post my name. ;)
Scammy Money Grabbers
This game is absolutely rigged. I don’t care how much the developers gaslight their customers. We’re not so stupid that we can’t see such obvious patterns right in front of us. Need a card? You’ll get it the turn after you throw away the match. Close to finishing a win streak? You’ll never make it unless you spend gems to negate your sudden relentless turn of bad luck where your opponents seem to be handed several melds before turn two. This kind of thing happens repeatedly and predictably.
+ 23 more in the clipboard copy
Sentiment summary
97%
Positive (4-5★)
1%
Neutral (3★)
3%
Negative (1-2★)