Review Insights · App Store
Grand Hotel Mania・ My Manager
DCGamePub Limited · 57,769 ratings · ★ 4.6
4.6
★★★★★
57,769 ratings
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Top complaints - extracted from 11 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
11 negative reviews mention this · 100% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
2
"gems"
5 negative reviews mention this · 45% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
3
"without"
5 negative reviews mention this · 45% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
4
"level"
4 negative reviews mention this · 36% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
5
"play"
4 negative reviews mention this · 36% of all complaints
★★★★★ "Don’t download. I used to play this game and enjoyed a lot. Then I saw an advertisement and I realized how missed to play it, so redownloaded it. New version doesn’t allow you to upgrade your game without making purchases. You have to purchase gems to make…" - Balindor
6
"money"
4 negative reviews mention this · 36% of all complaints
★★★★★ "Don’t download. I used to play this game and enjoyed a lot. Then I saw an advertisement and I realized how missed to play it, so redownloaded it. New version doesn’t allow you to upgrade your game without making purchases. You have to purchase gems to make…" - Balindor
7
"upgrades"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
8
"coins"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
9
"upgrade"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Horrible. Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answer…" - Laffy221
10
"give"
3 negative reviews mention this · 27% of all complaints
★★★★★ "no gem opportunities. this game is only good temporarily….you make coins but not gems and can’t upgrade anything until you buy gems…it doesn’t even give you the opportunity to make gems, just wants you to buy them. 0/10 do not recommend!!!" - dadiyaqw
11
"purchase"
3 negative reviews mention this · 27% of all complaints
★★★★★ "Don’t download. I used to play this game and enjoyed a lot. Then I saw an advertisement and I realized how missed to play it, so redownloaded it. New version doesn’t allow you to upgrade your game without making purchases. You have to purchase gems to make…" - Balindor
📋 All 11 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible
Yeah so this game actually sucks, you barely get any gems and the levels are extremely hard to complete without level upgrades which are achievable through gems and coins. When trying to get free gems from say filling out surveys or answering questions most times I don’t even get rewarded or the reward amount is extremely low.
Costly
A pay to win game for definite
no gem opportunities
this game is only good temporarily….you make coins but not gems and can’t upgrade anything until you buy gems…it doesn’t even give you the opportunity to make gems, just wants you to buy them. 0/10 do not recommend!!!
Don’t download
I used to play this game and enjoyed a lot. Then I saw an advertisement and I realized how missed to play it, so redownloaded it. New version doesn’t allow you to upgrade your game without making purchases. You have to purchase gems to make upgrades and without upgrading the game stuck and can not go further. If you want to spend your money for a simple game go for it!!!!
Keeps crashing!!!
I can’t hardly play a level without it crashing! ATP I’m about to delete this game
Dumb game
Either you fixed the game! Or close your company. Anyway this is waste of money. You still own me 130-gems scammers. I give up to this game. I’m going to delete stupid games. Bye! Bye! Close your creator. There here go again this stupid you guys can’t fixed the game. Why you can’t fixed the game. Fixed the stupid game again
Pay to play.
I like the game. But you are unable upgrade anything without diamonds and unable to win without the upgrades. To get diamond you have to pay real money. If that would change I would keep playing. All the other reviews where the devs are saying you can get diamond by completing level or doing challenges are a lie. I played lots of rounds and only got 10 diamond tops! The videos will not work and even then you will only get 1 diamond for a 3 min video.
lame
this game doesnt do well if you dont have enough gems which the game doesnt give enough of when youre playing well. it doesnt make any sense. you cant get pass level 32 without updating items (which i cannot do without gems). theyre pushing too hard to make you purchase gems with real money. you shouldnt have to have gems in order to update, should just be able to do it with coins… will be deleting soon. dont bother playing when you cant get past level 32!
Crashing
Ever since the last update the game continues to crash
Can’t get ahead
Just can’t get ahead in the game. You have to have so many diamonds to advance your items but you don’t get diamonds on a regular basis. You have to purchase them or play other games to get them. Only made it to the second hotel and can’t get any further. Not fun enough to purchase diamonds… deleted
Lies
Do not believe the video. This is not how the game goes AT ALL.
Sentiment summary
90%
Positive (4-5★)
5%
Neutral (3★)
5%
Negative (1-2★)