Review Insights · App Store
Grok - AI Chat & Video
X Corp. · 1,145,511 ratings · ★ 4.9
4.9
★★★★★
1,145,511 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"update"
7 negative reviews mention this · 30% of all complaints
★★★★★ "The App that ended my relationship with Apple. Tried the free trial. Cancelled the free trial. And then APPARENTLY I renewed it only seconds later. (And I’m not kidding. According to Apple I cancelled the free trial and then manually resubscribed seconds after the trial ended) So, desp…" - eljayheckman
2
"free"
5 negative reviews mention this · 22% of all complaints
★★★★★ "The App that ended my relationship with Apple. Tried the free trial. Cancelled the free trial. And then APPARENTLY I renewed it only seconds later. (And I’m not kidding. According to Apple I cancelled the free trial and then manually resubscribed seconds after the trial ended) So, desp…" - eljayheckman
3
"grok"
5 negative reviews mention this · 22% of all complaints
★★★★★ "The App that ended my relationship with Apple. Tried the free trial. Cancelled the free trial. And then APPARENTLY I renewed it only seconds later. (And I’m not kidding. According to Apple I cancelled the free trial and then manually resubscribed seconds after the trial ended) So, desp…" - eljayheckman
4
"money"
4 negative reviews mention this · 17% of all complaints
★★★★★ "junk. disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entire…" - Fixtheseissues58743
5
"completely"
3 negative reviews mention this · 13% of all complaints
★★★★★ "junk. disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entire…" - Fixtheseissues58743
6
"something"
3 negative reviews mention this · 13% of all complaints
★★★★★ "junk. disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entire…" - Fixtheseissues58743
7
"fact"
3 negative reviews mention this · 13% of all complaints
★★★★★ "junk. disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entire…" - Fixtheseissues58743
8
"once"
3 negative reviews mention this · 13% of all complaints
★★★★★ "junk. disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entire…" - Fixtheseissues58743
9
"fast"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Unknown change. Personally, I really love it. It’s very creative and feels like you’re talking to another person but my one criticism is how they changed their terms of agreement because I used to have access to advanced auto and fast mode of AI now I’ve b…" - Gears
10
"mode"
3 negative reviews mention this · 13% of all complaints
★★★★★ "junk. disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entire…" - Fixtheseissues58743
11
"been"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Unknown change. Personally, I really love it. It’s very creative and feels like you’re talking to another person but my one criticism is how they changed their terms of agreement because I used to have access to advanced auto and fast mode of AI now I’ve b…" - Gears
12
"limited"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Unknown change. Personally, I really love it. It’s very creative and feels like you’re talking to another person but my one criticism is how they changed their terms of agreement because I used to have access to advanced auto and fast mode of AI now I’ve b…" - Gears
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
junk
disrespectful to charge an absurd amount of money for a app that literally cant do remotely anything you ask with out it looking ridiculously fake, completely altering your appearance, completely not doing what you asked and changing entirely to something not even remotely related. looks to fake and not real what so ever and the BIGGEST COMPLAINT IS THE FACT YOU CANT DO ANYTHING TO YOUR BODY OR FITNESS WITH OUT IT BEING MODERATED YET IT HAS NSFW OPTION AND IT DOESNT WORK. WE ARE ADULTS SO REMOVE IT AND CLEARLY STATE ITS NOT ALLOWED PERIOD. SHOULD NOT BE A OPTION AND IS NOT TRANSPARENT & misleading but wants to charge you first only to fond out once you pay that you cant edit anything of your self.
The App that ended my relationship with Apple
Tried the free trial. Cancelled the free trial. And then APPARENTLY I renewed it only seconds later. (And I’m not kidding. According to Apple I cancelled the free trial and then manually resubscribed seconds after the trial ended)
So, despite the fact that I had no access to any of the subscription-based functions, Apple felt that it was necessary for me to pay $32 for a subscription I didn’t sign up for. Wnose benefits I never received. When I refused to pay, Apple made it so I could neither download nor update apps. Which is fine, I have a computer. Until I was court-ordered to download an co-parenting app. And I couldn’t download any apps. (Apparently there is a way around that, but it took 16 calls and 7 and a half hours before someone told me) So my options became pay for a service I had never wanted and wasn’t allowed to use most features of so I could follow a legal order regarding parenting, or buy a new phone.
Turns out, you can’t delete your iCloud account while you have money. It was advised to me by Apple to pay the fee and then request a refund. So I paid the fee. For the app whose premium features weren’t available via a subscription I definitely didn’t subscribe to. Here’s the kicker though: the payment is not eligible for a refund. My assumption is due to how far past due it was. Which means the Apple advisor knew it wasn’t going to be an option.
This story does have a happy ending though. My bank has reviewed the transcripts and recorded audio (probably shouldn’t have given us that one Apple) and are already charging back the $32. I ready got rid of my AirPods, Apple TV, Macbook Pro, iPad, HomePod Mini, and watch. After I post this, I won’t own any Apple products at all.
Grok is fun. But sketchy and Apple definitely isn’t on the side of their customer. Not only can I not recommend Grok, I cannot recommend Apple anymore.
So, despite the fact that I had no access to any of the subscription-based functions, Apple felt that it was necessary for me to pay $32 for a subscription I didn’t sign up for. Wnose benefits I never received. When I refused to pay, Apple made it so I could neither download nor update apps. Which is fine, I have a computer. Until I was court-ordered to download an co-parenting app. And I couldn’t download any apps. (Apparently there is a way around that, but it took 16 calls and 7 and a half hours before someone told me) So my options became pay for a service I had never wanted and wasn’t allowed to use most features of so I could follow a legal order regarding parenting, or buy a new phone.
Turns out, you can’t delete your iCloud account while you have money. It was advised to me by Apple to pay the fee and then request a refund. So I paid the fee. For the app whose premium features weren’t available via a subscription I definitely didn’t subscribe to. Here’s the kicker though: the payment is not eligible for a refund. My assumption is due to how far past due it was. Which means the Apple advisor knew it wasn’t going to be an option.
This story does have a happy ending though. My bank has reviewed the transcripts and recorded audio (probably shouldn’t have given us that one Apple) and are already charging back the $32. I ready got rid of my AirPods, Apple TV, Macbook Pro, iPad, HomePod Mini, and watch. After I post this, I won’t own any Apple products at all.
Grok is fun. But sketchy and Apple definitely isn’t on the side of their customer. Not only can I not recommend Grok, I cannot recommend Apple anymore.
Useless
Free plan is useless now.
A waste of space
This app only gets stupider with every update. Everything is limited now. Just use Google’s Gemini.
Disrespectful
Companion valentine is very disrespectful towards alternative religious beliefs. Combative, argumentative, accusatory, and disgraceful.
Too much unnecessary moderation.
This app used to be really good, but they broke it with overly moderating images. Also, the price to use the full service is ridiculous. Make it ad based instead of more silly subscription fees.
STOP BANNING SECURE OS
I had to come here because on my phone I use GrapheneOS as my operating system which is much more secure than Apple or Android. Please ensure app can use the standard android hardware attestation API to verify the hardware, OS, and the app with GrapheneOS. I can’t even update the app any longer, so it’s a bit frustrating. Once I can, I will come back and update this review. Until then 1 star is all you deserve. FREE GROK from the corporate shackles! 😂
El peor cambio
“Esta actualización es un desastre. Antes podías hablar naturalmente y la app respondía en tiempo real, como una conversación de verdad. Ahora tengo que estar pulsando un botón cada vez que quiero decir algo. Es incómodo, rompe el flujo y hace que usar la app sea una lata constante. ¿Quién pensó que esto era una mejora? Han convertido una experiencia fluida en algo frustrante. Vuelvan a como estaba antes, por favor. Una estrella.”
Inconsistent, over moderated
Even as a Supergrok subscriber, videos are constantly limited and not worth the monthly spend. In addition, video generation is heavily moderated. Don’t believe the hype that Elon puts out on social, it’s all BS
New update
Can’t believe you have to pay for it now
Gone down
Grok used to be my go to ai. Since the last update it limits users to fast mode which kinda sucks. It just regurgitates whatever it saw online and gives bad / false info--ex: I was fact checking a TikTok I saw which was clearly made up and it used the info n from that TikTok and quoted it exactly to give an answer. The quality has gone down tremendously after these last updates and I will be switching back to openai chatbot. Not to mention how 8 times out of ten the servers are down. When you need it most it will not be there for you.
grox sucks
this sucks i asked it a question and he said no and said im lying so f y
AI Slop
I just use it as my main AI as I pay for Twitter premium. But other than that it’s your usual AI which is a great technology but they put guard rails on it. Like it literally still says Pizza Gate has zero evidence to support it.
Great
But it’s disappointing I used this app every single day its brain rot don’t use it
Loved grok but XAI has ruined it for cash…
I’ve loved grok since it released and have been an avid supporter, but now XAI has rolled out an update that has made it useless unless you want to pay 300 dollars a year…
It’s really a shame but grok is completely useless now, any other ai has more use than grok all because XAI wanted some cash… very disappointed
It’s really a shame but grok is completely useless now, any other ai has more use than grok all because XAI wanted some cash… very disappointed
Make this app free to use take off the subscriptions in the app
Pbbbt
it's completely ruined!
Everything has to go through review, bugs keep popping up endlessly, it's completely ruined!
Grok is not really “free” and the same as we used to think now.
Grok is indeed the strongest AI i’ve ever used. previously, it answered by personality just like Gemini and ChatGPT do and was better for RP. unlike Gemini, it doesn’t repeat the previous topic, which is very good.
I had been using Grok almost 4 months until April Update. once I attempted sending my prompts to Grok, however, it said it’s overloaded. I had tried to send my prompts many times until it finally accepted.
the main problem is that Grok can immediately spell mixed letters for the names and speak russian and Ukrainian (and maybe in other languages) unwell. for example, if you speak russian or Ukrainian (i’m a native russian speaker, by the way) and have RP chat where you add the characters, Grok can mix Cyrillic and Arabic or Latin letters (e.g. “тоrd” instead of “Торд”). also, Grok makes errors in russian and Ukrainian where Ukrainian suddenly becomes surzhyk (суржик). I think the problem is about the names of a person, fictional character and country.
the worst thing is that xAI left Fast mode that is worse than Expert; AI no longer follows the personality we installed and there’s a surprise - censorship is stricter than before, therefore, if your RP was something Grok led, which Grok no longer lets do it, it will just justify it. furthermore, limits are more insane than before; it’s really uncomfortable, especially when you change your prompt many times, and you have to wait for 10-12 hours.
while Elon Mask stated regarding “freedom” on Grok, they made it worse. in that case, sadly, I have to reject it, even though it was the strongest instrument to RP. for now, I use Gemini.
I had been using Grok almost 4 months until April Update. once I attempted sending my prompts to Grok, however, it said it’s overloaded. I had tried to send my prompts many times until it finally accepted.
the main problem is that Grok can immediately spell mixed letters for the names and speak russian and Ukrainian (and maybe in other languages) unwell. for example, if you speak russian or Ukrainian (i’m a native russian speaker, by the way) and have RP chat where you add the characters, Grok can mix Cyrillic and Arabic or Latin letters (e.g. “тоrd” instead of “Торд”). also, Grok makes errors in russian and Ukrainian where Ukrainian suddenly becomes surzhyk (суржик). I think the problem is about the names of a person, fictional character and country.
the worst thing is that xAI left Fast mode that is worse than Expert; AI no longer follows the personality we installed and there’s a surprise - censorship is stricter than before, therefore, if your RP was something Grok led, which Grok no longer lets do it, it will just justify it. furthermore, limits are more insane than before; it’s really uncomfortable, especially when you change your prompt many times, and you have to wait for 10-12 hours.
while Elon Mask stated regarding “freedom” on Grok, they made it worse. in that case, sadly, I have to reject it, even though it was the strongest instrument to RP. for now, I use Gemini.
Terrible app
Really do not like this app. Always asks for money. No thanks
Unknown change
Personally, I really love it. It’s very creative and feels like you’re talking to another person but my one criticism is how they changed their terms of agreement because I used to have access to advanced auto and fast mode of AI now I’ve been limited to fast mode that is really my biggest complaint if it wasn’t for that I would probably give it 5.2 stars I don’t want to say it’s perfect to get things wrong from the time but yeah
60$ потерял
Не могу зайти, подписка супер , захожу в аккаунт с подпиской где нет старых разговоров которые нужно продолжить, я на них потратил много времени. 60$ потерял
🫥
There are a lot of limits and subscriptions are very expensive. I don't know, but 300 bucks is a bit too much. The neural network is top-notch, but the price ruins everything.
Doesn’t work half the time
It is ok when it’s working but a lot of times it says failed to generate video. If I pay money for something I expect for it to work. How you gonna take someone’s money and the app doesn’t even work. I will never subscribe again!
Sentiment summary
98%
Positive (4-5★)
1%
Neutral (3★)
1%
Negative (1-2★)