Review Insights · App Store
GSE SMART IPTV PRO
droidvision · 939 ratings · ★ 4.3
4.3
★★★★★
939 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"support"
9 negative reviews mention this · 20% of all complaints
★★★★★ "Great potential. …but look like an abandoned, unfinished project. X-Twitter account suspended, no email responses to support requested related to glitches…Resuming: as stated…Shame on Developer!" - UserOne23
2
"been"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Outside WiFi network this app is worthless. Not good. It is been years without an update" - axlemata
3
"update"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Outside WiFi network this app is worthless. Not good. It is been years without an update" - axlemata
4
"does"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Doesn’t work all the time. Every time I need to watch something it doesn’t work. It keeps turning it around turn turning it around. It doesn’t download my Internet is good. Everything is good, but the system is not working right" - ibo7534
5
"apple"
6 negative reviews mention this · 13% of all complaints
★★★★★ "Not functioning. App does not work on the latest apple update. iOS 26. Does not recognizes server. Other IPTV apps work fine. It was a reliable app worth a 3 or 4 star rating when it was working." - AW131719
6
"years"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Outside WiFi network this app is worthless. Not good. It is been years without an update" - axlemata
7
"work"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Outside WiFi network this app is worthless. Not good. It is been years without an update" - axlemata
8
"working"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Doesn’t work all the time. Every time I need to watch something it doesn’t work. It keeps turning it around turn turning it around. It doesn’t download my Internet is good. Everything is good, but the system is not working right" - ibo7534
9
"iptv"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Not functioning. App does not work on the latest apple update. iOS 26. Does not recognizes server. Other IPTV apps work fine. It was a reliable app worth a 3 or 4 star rating when it was working." - AW131719
10
"email"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Great potential. …but look like an abandoned, unfinished project. X-Twitter account suspended, no email responses to support requested related to glitches…Resuming: as stated…Shame on Developer!" - UserOne23
11
"play"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Free version was better even with ads. This is the first and only app ive see where the free version was better. I had it on my 13 pro max and if I knew id lose it i wouldn’t have upgraded to the 16 pro max. The free version was just better even with the ads. This one cant play …" - Paul-Edgard
12
"background"
5 negative reviews mention this · 11% of all complaints
★★★★★ "Free version was better even with ads. This is the first and only app ive see where the free version was better. I had it on my 13 pro max and if I knew id lose it i wouldn’t have upgraded to the 16 pro max. The free version was just better even with the ads. This one cant play …" - Paul-Edgard
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Outdated big time!!!
Although the App got a very stable engine, it is outdated big time when it comes to UI and origination.
Trash
Scam city.
Doesn’t work all the time
Every time I need to watch something it doesn’t work. It keeps turning it around turn turning it around. It doesn’t download my Internet is good. Everything is good, but the system is not working right
Not functioning
App does not work on the latest apple update. iOS 26. Does not recognizes server.
Other IPTV apps work fine.
It was a reliable app worth a 3 or 4 star rating when it was working.
Other IPTV apps work fine.
It was a reliable app worth a 3 or 4 star rating when it was working.
This app used to be good
This app used to be so great. Paid for the pro and it’s just been getting worse and worse. Channels don’t even like loading anymore and freezes.
Chromecast Support
Clearly states that it supports Chromecast when it doesn’t
Free version was better even with ads
This is the first and only app ive see where the free version was better. I had it on my 13 pro max and if I knew id lose it i wouldn’t have upgraded to the 16 pro max. The free version was just better even with the ads. This one cant play in the background which the free version could with ease and this one buffers alot and I do mean ALOT which the free version didn’t. Now it only plays live channels. It gets stuck on loading when you try to play a VOD. In really considering paying the 12.99 for tivimato pro since my free trial expired
STAY AWAY.
It crashes does load up.
Crash
Crash all the time.
Not recording anymore
I’ve had same issue as others where I was forced to buy again when I upgrade led my phone to 15. App has been working fine including the Record feature. Not anymore!!!
App STILL not working but received invoice to pay
I’ve probably been using this app for about 5 years. 10 days now and the app is not working. I’ve sent in several tickets and no one is responding to them. The email listed on the app to contact if you experience any problems returns back to me. Not a great way to treat a person who’s been a long term customer. UPDATE 9/4/24: still no service but my invoice to pay is available. I’ve exhausted all support resources available. I have received NO response and it’s going on a month now.
no funciona
no funciona la aplicación tampoco funciona applea tv tiene que arreglarlas
No Data found error message for months
I’ve been using IPTV since 2019. As of lately I’ve been having a lot of issues. “No Data Fond” error message is my biggest issue. Unfortunately no one answers or responds to support tickets anymore but, they sure remember to invoice me every month. Really disappointed because I did loves this app but it pretty much works when it wants too and if you need help, you won’t get it. UPDATE: 8/29- 15 days now with no service. Same issue as before. I’ve put in at least 11 service tickets but, per usual, no response. At this point I feel it’s a scam to collect my money
Poor Support
I send mail regarding bug but no support...Favourite have bug
Bad app
No work
Update
It needs to be updaten more often.
بطي
بطي جداء
No background play
I’ve been using this app for many years with no complaints. Unfortunate that I had to pay for it again with the new iOS update but not a deal breaker because I loved it.
The deal breaker for me now is the background play feature is no longer available in this version which I loved about the original app. Bring that feature back and it’s back to being the best again.
The deal breaker for me now is the background play feature is no longer available in this version which I loved about the original app. Bring that feature back and it’s back to being the best again.
Fraudulent App
They managed to take $2.99 from my bank for nothing. Stay away from these thieves.
Worst change
Previously purchased the app to run along side Apple TV, then it was changed to run Apple TV alone and they created a new app for iPad and iPhone and it’s horrible!
Customer service
I downloaded this yesterday and it worked for about an hour. I was hesitating quite a bit, but still was working. I went to put it on another device and it stopped working altogether. I contacted them via chat with no results. They asked me to send a ticket, no results. Buyer beware!!
Add Chromecast like seriously
Are the developers stupid something there’s no chromecast support FIX IT
Horrible interface
Impossible to figure out, horrible interface design.
DON’T BUY!
I’ve bought this app but it’s not restoring to premium. The help team don’t answer my emails at all.
Abandonware.
The title says it all.
Has been for some time now.
ADs on the paid app.
Support email bouncing back.
Has been for some time now.
ADs on the paid app.
Support email bouncing back.
Don’t buy it
Waste of money. I submitted my info and everything came up but can’t play my channels
Don’t install does not work at all
Don’t bother No Good
TOTAL RIP OFF
I purchased this same app 4 years ago with the same apple account from the same company. Now they cancelled the old one and open a new all under same name same logo and charged me another 3$. So far i am ok with it ebe though it is not right but their app keeps giving me server connection error while my iptv works on smarters iptv lite with no problem.
I want my money back!!
I want my money back!!
Nao funcioma
Como faco para funcionar
No play
No background play!
Does not work for me
Would like a refund.
Casting?
Nope. Will not cast. Tried different phones, Wi-Fi. reinstalled etc. nope. Does not show or detect chromecast devices. Sad. The one that looked just like this worked fine as do my other apps that are cast enabled. If you want casting, don’t buy this one.
Outside WiFi network this app is worthless
Not good. It is been years without an update
Bad connection
TV is always buffering
Great potential
…but look like an abandoned, unfinished project. X-Twitter account suspended, no email responses to support requested related to glitches…Resuming: as stated…Shame on Developer!
Good but shady dev
While the app is pretty stable, the developer never responds to support queries and in fact, the developer likely provided Apple with a fake email for support. Additionally, I had this app for years but the shady developer decided to delete the app and put the same app back on the store and make me and many others pay twice. I paid previously and I paid again after getting a new device because the developer’s actions are dishonest.
Glitchy
Vert glitchy. Works well and then buffers for a repeat. Lots of repeats. Audio and video not in sync.
No background play anymore! Have to pay again with each new phone
Scammer-esque developer makes you pay again for the same app if you ever have to re-download (upgrading iPhone). Additionally, it no longer runs in the background! This was a key perk of the app.
Other than that, it works great, but I am disappointed
Other than that, it works great, but I am disappointed
Intermittent
Works about half the time.
Apple TV App Is not holding to one IPTV link
Apple TV App GSE is not holding to one IPTV link as it used to be. I have the same app on my iPhone and have no issue. After setting the IPTV link on the app; if I go back tro days later the link I set up is ereased.
Crashes
Used to like this app but lately it's been crashing and sometimes my playlist is gone! Apple TV user
Awesome app but made me pay again
This is my favorite IPTV player but I just got a new phone and they made me repay to download it again so I’m taking off three stars for that shadiness.
Good app, but NOT really without support
I was forced to buy it again with iOS 17… also bought same GSE for macOS, appleTVOS and iPadOS… i skipped the iPad app this last time. Problem is support email keeps boucing, so ZERO support to be found, zero help. When device locks, the app now stops broadcasting… i was used to keep the audio on with iPhone in my pocket at least for the news while commuting… if Support is not guaranteed (seems developer is gone) why is it enabled in the App Store? Who is accountable?
Made me pay twice for a worse version?
What happened to the feed continuing in the background?
Tom
The first month was good. Paid for a second month for two devices. Only getting service on one device. I emailed them with no response. Won’t buy again
Disappointed
Does not load channels
Sentiment summary
81%
Positive (4-5★)
4%
Neutral (3★)
14%
Negative (1-2★)