Review Insights · App Store
Hard Rock Blackjack & Casino
Hard Rock Games · 12,697 ratings · ★ 4.7
4.7
★★★★★
12,697 ratings
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Top complaints - extracted from 79 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
46 negative reviews mention this · 58% of all complaints
★★★★★ "Joke. This game is a laughable joke. It’s so rigged it’s actually hilarious. Don’t spend a single dime playing this game. Let these developers go bankrupt" - gnar child
2
"rigged"
26 negative reviews mention this · 33% of all complaints
★★★★★ "Joke. This game is a laughable joke. It’s so rigged it’s actually hilarious. Don’t spend a single dime playing this game. Let these developers go bankrupt" - gnar child
3
"money"
22 negative reviews mention this · 28% of all complaints
★★★★★ "Terrible Game. I was able to make it to 30 Million coins and the game proceeded to not allow me to win WINNABLE hands until I lost every coin. The game wants you to spend real money in order to make coins which have no real world value. Its ridiculous." - HardRockBlackjackSucks
4
"blackjack"
19 negative reviews mention this · 24% of all complaints
★★★★★ "Designed to cheat don’t download. If you play this game be prepared to have them cheat in blackjack. The dealer seems to always have 20 or 21 every other hand while you always get the low cards. It’s designed to make you lose so that that you have to constantly purchase the…" - Migz1
5
"dealer"
19 negative reviews mention this · 24% of all complaints
★★★★★ "Designed to cheat don’t download. If you play this game be prepared to have them cheat in blackjack. The dealer seems to always have 20 or 21 every other hand while you always get the low cards. It’s designed to make you lose so that that you have to constantly purchase the…" - Migz1
6
"games"
16 negative reviews mention this · 20% of all complaints
★★★★★ "No more sports betting. App is fun but mostly all games are simulated and the house edge is huge. Also there is no more sports betting available was takes away from the app." - Joe$17
7
"play"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Joke. This game is a laughable joke. It’s so rigged it’s actually hilarious. Don’t spend a single dime playing this game. Let these developers go bankrupt" - gnar child
8
"every"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Designed to cheat don’t download. If you play this game be prepared to have them cheat in blackjack. The dealer seems to always have 20 or 21 every other hand while you always get the low cards. It’s designed to make you lose so that that you have to constantly purchase the…" - Migz1
9
"lose"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Designed to cheat don’t download. If you play this game be prepared to have them cheat in blackjack. The dealer seems to always have 20 or 21 every other hand while you always get the low cards. It’s designed to make you lose so that that you have to constantly purchase the…" - Migz1
10
"hands"
13 negative reviews mention this · 16% of all complaints
★★★★★ "Bad. I don’t usually leave bad reviews on games but when I tell you the game is rigged it literally is you win less then 10% of your hands on the most obvious things, I rather take my self to the casino and have better ODDs" - Itsscas
11
"chips"
11 negative reviews mention this · 14% of all complaints
★★★★★ "Terrible. Opt is only here to wipe you out. App set algorithm to eventually wipe you out, while continuously promoting you buy more chips." - Tisansan
12
"spend"
10 negative reviews mention this · 13% of all complaints
★★★★★ "Joke. This game is a laughable joke. It’s so rigged it’s actually hilarious. Don’t spend a single dime playing this game. Let these developers go bankrupt" - gnar child
📋 All 79 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Joke
This game is a laughable joke. It’s so rigged it’s actually hilarious. Don’t spend a single dime playing this game. Let these developers go bankrupt
No more sports betting
App is fun but mostly all games are simulated and the house edge is huge. Also there is no more sports betting available was takes away from the app.
Terrible
Opt is only here to wipe you out. App set algorithm to eventually wipe you out, while continuously promoting you buy more chips.
Designed to cheat don’t download
If you play this game be prepared to have them cheat in blackjack. The dealer seems to always have 20 or 21 every other hand while you always get the low cards. It’s designed to make you lose so that that you have to constantly purchase their chips. Run far and away from this app. DONT NOT DOWNLOAD
Filled with Ads
I’ve been using this app for several years now and the game is great. HOWEVER, in the recent month they have added popup ads that will show up after every game and whenever you are browsing the app. One or two I would understand but it is constant now and has ruined the experience. Like this it is not worth it at all. Will be uninstalling. Too bad cause I’m a Hard-rock member and enjoy their hotels and casinos. But this is unacceptable.
Perfect simulator(not)
If you enjoy getting absolutely rinsed every single hand by a dealer 6 card 21 then this game is for you! They want you to lose all your chips to pay 2.99 to buy more. Stay away.
To much
I’m just trying to play way too much going on for a new beginner so many ads so many options and no guidance was ready to spend at least three or 400 but now on this site.
Scam
This should be illegal. Stay far away. They are robbing people. 100% riged. Not realistic at all.
Bad
I don’t usually leave bad reviews on games but when I tell you the game is rigged it literally is you win less then 10% of your hands on the most obvious things, I rather take my self to the casino and have better ODDs
Rigged
This apps is designed to make player loose so they have to buy credits to keep playing. Move on to another app for casino games.
AI is brutal
AI is disgusting lol lost 14 hands in a row to 20s and 21s lol
Worse cheating game
How is it that in 20 minutes of playing I get one black jack and bust almost every time I do t have 17 or over. While dealer keeps hitting 20 on 5 and 6 cards. Just ridiculous.
Terrible Game
I was able to make it to 30 Million coins and the game proceeded to not allow me to win WINNABLE hands until I lost every coin. The game wants you to spend real money in order to make coins which have no real world value. Its ridiculous.
Rigged
Another blackjack game rigged
Do not download this app
This app is ridiculous. It has a ton of “casino games,” but they don’t accurately reflect what you’ll find in a casino, especially the Hard Rock Casino. The slots are ridiculous. The betting amounts in blackjack, craps, roulette, baccarat, and hold ‘em aren’t realistic for the average person. This app is designed to make a person think they can succeed in Vegas, and then go and get schooled in the actual casino. Beware! This is nothing like the real experience. Your best bet is to avoid this app and avoid the Hard Rock. They are a scam!!!
Oh boy
This entire platform is rigged. From blackjack they set up 90% of hands. Roulette is impossible!! And don’t get me started on 3 card poker. I wish I can give this zero stars. Hope whoever owns this goes somewhere warm when they die
Horrible Money Leaching Game
If you like to win 3 hands at best then lose 7-10+ every hand after, download this game.
Horrible game, built to make you lose within 15min. I bought 10million coin and I won less than 15hands total and I lose all the rest of the 10million. Worst worst worst Blackjack app I’ve ever used.
Horrible game, built to make you lose within 15min. I bought 10million coin and I won less than 15hands total and I lose all the rest of the 10million. Worst worst worst Blackjack app I’ve ever used.
Spammy Buy Ads - Terrible Customer Service
This game will spam you with multiple sale pitches to buy credits in the game. However, be aware, they will not credit you Unity points if your account is not linked to the app. Go with MGM. They offer better loyalty programs and won’t cheap out.
Terrible Rules
Was playing with a family member and was accused of trading chips. We were playing for fun and betting high and next thing you know we were both banned and they took our chips. This game is ridiculous. Don’t download this garbage.
Scam
The worst app I ever downloaded nothing but scammers rigged like a mf
The game is rigged trash
Just played 25 games of Texas poker and did not get anything better than a pair.
Typical rigged
You can run it up to 2-3billion it’s fun but then there’s not much to do. You can do challenges but the rewards are pointless. Just overall waste of time and plz don’t spend real money
Game SUCKS……RIGGED MONEY GRAB..Criminal!!!!!
Ive been playing poker and going to casinos for 30 years. I know that this is a sad excuse for poker/casino…Bad beats are built in at every turn… I never spend money on these rigged MOENY SPONGES….Tooooo many pop ups and if you follow patterns you can see the game goes through spurts……this is soooooo not realistic, its insanity. After playing a few months I amassed 15mil, but in 2weeks of bogus bad beats and rags; they took it all back… Deleted…I have better things to stress over and there are better games out there
Garbage
Game is straight garbage there are so many better blackjack games out there this one is not it straight trash
Joke
This is a fixed site that literarily robs you blind. You could spend thousands on this fake site and watch the dealer win and you don’t have to believe my words go on and see for yourself
Ads
I’ve been enjoying this app for months, but recent changes have made it frustrating to use. The addition of ads after every game or reward is a major issue. Now, I’m forced to watch an ad whenever I try to leave a game, which makes exiting take way too long. On top of that, the app’s performance has suffered - it frequently freezes, and I often have to force close it.
In short: this app was great, but now it’s bogged down by ads and poor optimization.
In short: this app was great, but now it’s bogged down by ads and poor optimization.
Rigged
If you haven’t paid money you get nailed by the computer dealer
For a free game you’d think they’d let you win sometimes
As many reviews have already stated, the blackjack is absolutely ridiculous in how the dealer wins. For a free game you’d think they’d let you win a little bit more at least to get you into it enough to spend money. For anyone who’s been at a real blackjack table there are obviously always runs of course but this is so heavily weighted it’s not funny.
Don’t waste your time.
Terrible game. It lets you go up a bunch then lose everything then just keep going back and forth. Would be a lot of fun if it was actually randomized betting.
100% scam & rigged game
Dealer has a 20 or a blackjack 99% of the time. Be ready to lose $1,000,000,000 in 5 minutes. ZERO exaggeration
Terrible game
It is completely rigged no point in even getting it unless u wanna lose
el juego es una basura
no lo descarguen solo te hacen perder para obligarte a comprar monedas y gastar tu dinero en ellos en el juego de Blackjack sólo el dealer saca cartas altas el juego es una basura completa
Don’t waste your time!!
I’ve played numerous Black Jack apps and this by far is the absolute WORST! Dealer has face card almost every hand and will bury you 8 -9 times out of 10.
Trash
Won one hand out of 20 but it will sure let you buy more credits. And yes I do play blackjack
Rigged to dealer
No way the algorithms are set to use real deck odds. Dealer has a face card up 80% of the time and seems to pull 21’s out of hat more then any real life situations. Designed to take your coins fast so you have to watch ads.
Deceitful
Don’t spend your money on this app. The dealer routinely gets 20. The other reviews are correct when it says the game is rigged.
Game needs to be removed. It is a scam
The whole thing is a scam. You cannot choose the table limit you are at, you are assigned to it. They constantly try to trick you into giving them your information and use malicious ways to try and steal money from you. This game is a scam and the creators should be in jail.
Rigged. Don’t waste your time or money
If you play long enough you’ll see. Game is rigged to take your coins so you’re forced to deposit. Which by the way if you do they’ll make the in game purchases more expensive each time you do that. Has potential to be great if not for being so rigged.
Fake
This app is totally fake training people to play blackjack poorly. if you’re new to blackjack and learning, do not play this app and download a different one. horrible.
Horrible app
App is horrible played a total of 20 hands of blackjack and won just 1 it’s actually wild dealer just somehow always pushes or gets 21. Find a different game
It’s a Scam
This game is so rigged it isnt even funny. BJ is the worst game in the app, it will literally nust eat your chips whenever you play, dealer will get magical 5 or 6 card 21’s. This app is FAR MORE VOLATILE THAN AN ACTUAL CASINO!
DO NOT DOWNLOAD THEY JUST WANT YOUR MONEY FROM MICRO-TRANSACTIONS!
DO NOT DOWNLOAD THEY JUST WANT YOUR MONEY FROM MICRO-TRANSACTIONS!
Cheat
This is literally rigged. How does the dealer get 21 ten straight hands? I’ve been counting. They only want us to literally waste our actually money to play more. Not worth it.
TRASH
Don’t bother only need 20mins to realize it’s another trash game set up by a casino of give a million dollars to get my time back lol this is a joke of an app
A totally Rigged Blackjack by Kama Games
This app developer has turned the game of Blackjack into a total joke. The outcomes are predetermined. It seems strange that whenever the dealers up card is a small card, it’s always followed by a bunch of small cars which means a dealer wins. Tables totally rigged. I don’t recommend that you buy any in app chips or respond to any of their foolish pop up videos and promotions that just don’t leave you alone. Totally rig I do not recommend this game. Move on
Blatantly rigged
This game favors people that spend money on the game app. I downloaded it to have some fun playing poker but it’s just people with massive bankrolls shoving all in every time or calling with terrible hands and always catching up. Don’t waste your time.
You can’t win
Ridiculous you lose 99 percent of each game..never in my life have I lost with 20 as many times as this game. Stay away.
Time waste (Not the good kind)
Horrible hands constantly, I’ve downloaded this game twice and deleted twice. Not fun at all.
Rigged and Scam
This game is fun until the game makes u lose back to back in order to spend more money. Its very bad
5 stars are Fake reviews
This games has it out for you, it’s rigged you ain’t winning. I wouldn’t even visit the locations if the game is this bad. I wasted money on this game it’s not worth it, save your time and money! DO NOT RECOMMEND.
This game is rigged not
You’ll get on a good streak and then lose it all I’ve always said it it’s rigged and specially when you buy coins you’ll lose it all after winning couple hands and they throw offers at you after losing everything and don’t get me started with the slots those are rigged as well when you start losing everything just randomly you win big but not enough to gain back whatchu lost and it just keeps repeating
+ 29 more in the clipboard copy
Sentiment summary
92%
Positive (4-5★)
4%
Neutral (3★)
4%
Negative (1-2★)