Review Insights · App Store
HeartFit - Heart Rate Monitor
WESTWEY · 4,602 ratings · ★ 4.5
4.5
★★★★★
4,602 ratings
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Top complaints - extracted from 39 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"blood"
15 negative reviews mention this · 38% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
2
"does"
15 negative reviews mention this · 38% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
3
"sugar"
11 negative reviews mention this · 28% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
4
"free"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Free?. Ok, I agree with a previous reviewer. Open the app for a day or two when one signs up; then let them decide to pay for the full content. I’m not going to pay you in advance and then hope you won’t charge me should I decide it’s not for me. …" - deacondana
5
"heart"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
6
"blood sugar"
10 negative reviews mention this · 26% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
7
"glucose"
10 negative reviews mention this · 26% of all complaints
★★★★★ "False advertising. True to form, this app does not do what it advertises! Everything is locked unless you pay. Says it will measure blood glucose but that option is not in the app. Don’t bother downloading. I just deleted." - Jigque
8
"rate"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
9
"heart rate"
8 negative reviews mention this · 21% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
10
"advertised"
7 negative reviews mention this · 18% of all complaints
★★★★★ "Not good for me. Hard to use not what is advertised and upon canceling they keep ttying to charge my account causing fraud alerts twice I’ve had to get a Thor card because of fraud alerts.," - YAHAWADAH
11
"false"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
12
"advertising"
6 negative reviews mention this · 15% of all complaints
★★★★★ "Heartfit-heart rate monitor. It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!" - annedward101
📋 All 39 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
What?
It is not free, even with the video keeps saying it’s free, I hate when they do that
Heartfit-heart rate monitor
It’s false advertising it doesn’t do anything, definitely don’t do blood sugar testing or anything else. NO GOOD!!!
False advertising
True to form, this app does not do what it advertises! Everything is locked unless you pay. Says it will measure blood glucose but that option is not in the app. Don’t bother downloading. I just deleted.
Misleading
If s not free, everything is locked.
False Advertising
Advertising for this app indicates that it can be used to take your blood pressure. I see no such ability. The health app on my iPhone along with my Apple Watch monitors my heart rate. I can I put my blood pressure in th health app just like in your app. The only reason someone can find your app useful is if they don’t have a smartwatch that can monitor everything.
Not good for me
Hard to use not what is advertised and upon canceling they keep ttying to charge my account causing fraud alerts twice I’ve had to get a Thor card because of fraud alerts.,
Incorrect heart rate
Incorrect heart rate upon first try. 56?? Not even close. If accurate measurements are your thing then this app isn’t for you
Very unhappy
I downloaded the app. It says sign up for free trial and it still asked me to sign up for free trial in the app but yet they’re charging me last month. And I cannot figure out how to cancel it.
Not as advertised
Does not measure blood sugar only provides a manual input to record inputs!
Heart fit
Disappointed……
Manuel Espejo
Son unos mentirosos venden lo que NO TIENEN.Retiren sus servicios falsos
Soy Manuel Espejo no quiero su suscripción
Soy Manuel Espejo no quiero su suscripción
Review
Don’t waste your time on any trial time…this app looks good but that’s it..there is no contact information…if you cancel etc or experience issues you have to contact whatever you used to purchase this app…when you attempt to use the app you have to literally guess how to use it and when you finally do figure it out you find that only one of its features even works…yet it keeps telling you to watch it’s training video but there is no training version…T. Roper
Farce
I saw this app advertised as free blood sugar test. It's nowhere to be found within the app. Probably because the iPhone doesn't have a way to read your glucose levels directly.
Liars!!
They advertise that the app is free but it’s really not. You have to upgrade to get the results. Stupid! Moving on!
Free?
Well free for 3 days…I don’t call that “100% free”, like they do!
Right from the beginning, I find that to be disingenuous .
Right from the beginning, I find that to be disingenuous .
Don’t work
I got a new iPhone 15 pro max and the app didn’t work. Now I got a iPhone 16promax. And it still don’t work. You place your finger on the camera and it goes for 3 seconds and says no finger. I’ve used others app and same thing. But when it does read on someone else’s it shows 8/10bpm more then my Apple Watch or a actual machine. But it’s not working on anyone’s phones now so junk app.
Not even close
Bored I’d thought I’d give this a try to see if it works. It doesn’t allow you to check your blood sugar which is what it is advertised to do. The one thing it did try to do is measure my heart rate and it had me at about 25 BPM below what it actually is. It’s a scam and a con, so not use.
Blood glucose
This app does not measure blood glucose
False advertising
False advertising
Does not have the functions it shows on intro
Where are the functions as seen in commercial??
Terrible Product!
Not accurate whatsoever. Save money, find something that works and be well!
FAKE
Claims to be able to read Blood Sugar. It does not. They lie!!!
It’s NOT free!!!
I uploaded this Heart fit app because it said it was free, which would be awesome but once you open the app it says “try for free” which is balogna, you have to give them your credit card number and only get 3 days free, i have done this with other apps and the charge you for a full year! It’s hard to cancel and get a refund. BEWARE!!!
Not 100% free
Rip off scam not 100% free click bait
False advertising
This does not take your blood pressure, oxygen or glucose. You take those on your own machines and then enter the data on this app.
Diabetic
Shows to check your blood sugar but got the app only for blood pressure. Not good false advertising 🤬😡
Fraud
Do not purchase- it does nothing it says it will do and there is no way to contact them to cancel- randomly pulling out $4.99 several times a week- you’ll have to either go through apple or cancel your debit card to stop them from stealing money. BEWARE!!!!!
Dangerous, Misleading Ads
Apple seriously needs to start banning developers that promote health apps with ads suggesting diabetic people can throw away their blood test kits and use an app on their phone to track blood glucose instead.
Not to mention, I didn’t even see a place in the app to track blood sugar data from another source. The ads for this app are 100% misleading dangerous nonsense.
Not to mention, I didn’t even see a place in the app to track blood sugar data from another source. The ads for this app are 100% misleading dangerous nonsense.
Does not do anything for blood sugar
Downloaded this app because it said I could check my blood sugar with it. There is no test for blood sugar.
You must still stick yourself!
I tried this and it does measure your heart rate. What it doesn’t do is everything else. You must test and get results yourself and then it will give you a place to log it in in the diary. So you still must stick yourself! Deceptive!!
No glucose recorder
The ad said it did glucose monitoring, which it does not.
FRAUD. DOES NOT TAKE GLUCOSE READING AS ADVERTISED
Does not take glucose readings as advertised
Garbage… absolutely worthless
Saw an ad on the tictoc about tracking your blood sugar. Figured I’d give it a try since I’m a diabetic and wear a CGM daily. I wanted to see how accurate it was. There’s no way for you to even use the camera to check your blood sugar. And when it checked my heart rate. It was 10+ beats slower than both my Fitbit and my Apple Watch.
Nothing on this app is accurate.
Nothing on this app is accurate.
Does NOT show glucose sugar levels as advertised
Does NOT show glucose sugar levels as advertised. I downloaded and it does NOT do as advertised!!!!!! Don’t waste your time negative star review if possible blah!!
Free?
Ok, I agree with a previous reviewer. Open the app for a day or two when one signs up; then let them decide to pay for the full content. I’m not going to pay you in advance and then hope you won’t charge me should I decide it’s not for me. It looks great, but I need to use it before deciding.
App ok - NOT FREE, But
Don’t do subscriptions, tricking stinks
Liars If it measures blood glucose levels, please tell me how. Abcd
The first thing this site pictures says “ check your blood sugar with your phone”. It cannot do that or it never did it when tried. It also says track your blood sugar; does not measure and report it. You can put in your blood sugar numbers when you measure another way, but it doesn’t measure it.
Not can you put in a review as it never allows any choice for a password.
Not can you put in a review as it never allows any choice for a password.
I’m not liking this because now I can’t see my heart rate
This was good, but now I’m not even liking it. It’s supposed to show your heart rate and now it’s not and now I have to pay five dollars and I’m not doing that
NOT AS ADVERTISED
The ad that I kept seeing on a game states this app could check your glucose level. I didn’t think that would be possible and sure enough, I was right. There is nowhere on the app that gives you this option. And it also asks you to manually enter your blood pressure and oxygen level. Basically, all it does is give you your heart rate. There are tests you can do by answering questions about your health and it has fitness advice/options. I didn’t check those out so I don’t know how helpful they are. But I did give this app 2 stars only because of that.
I have to say it’s hard to use it
It’s making us use money for it and to subscribe
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)