Review Insights · App Store
Heartica: Heart Rate Monitor
Faliane Ltd. · 11,754 ratings · ★ 4.6
4.6
★★★★★
11,754 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
5 negative reviews mention this · 29% of all complaints
★★★★★ "We get it you want money. EVERYTIME I CLICK ON THE APP ITS THE BUY SUBSCRIPTION BUTTON AND THEN THERES NO WAY TO EXIT OUT OF IT WE GET IT YOUR MONEY HUNGRY" - coryxlenshins
2
"charge"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Misleading. on your trial, you say that you will not charge but you do charge so that’s lying to your customers" - Sassi275
3
"refund"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Deceptive billing practices. When I signed up for use the price showed $6.99 did not say monthly or weekly so I assumed it was monthly after the 3 day trial. When I tried to use it it did not work with my phone so I immediately canceled however Apple did not accept the…" - Yvette Donalia
4
"cancel"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Deceptive billing practices. When I signed up for use the price showed $6.99 did not say monthly or weekly so I assumed it was monthly after the 3 day trial. When I tried to use it it did not work with my phone so I immediately canceled however Apple did not accept the…" - Yvette Donalia
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
极差
差👎
We get it you want money
EVERYTIME I CLICK ON THE APP ITS THE BUY SUBSCRIPTION BUTTON AND THEN THERES NO WAY TO EXIT OUT OF IT WE GET IT YOUR MONEY HUNGRY
Unauthorized purchase or subscription
Trash
Misleading
on your trial, you say that you will not charge but you do charge so that’s lying to your customers
Do not want to subscribe
Do not want/I already have one,
But it’s better than this app.
No subscription fee
But it’s better than this app.
No subscription fee
Not worth it
I have others that work better and are free lol
Deceptive billing practices
When I signed up for use the price showed $6.99 did not say monthly or weekly so I assumed it was monthly after the 3 day trial. When I tried to use it it did not work with my phone so I immediately canceled however Apple did not accept the cancellation and in be known to me I kept getting billed. Once realized I was still getting billed I cancelled again and they still billed me an extra week I called Apple and told them I was unable to use the app and also I was unaware that this was a weekly charge but they refused to refund even though showed no use. This app is very deceptive and I’m disabled with limited income and they took my money
UNAUTHORIZED CHARGES
I never subscribed to this. I’ve never used this app. I opened it up to see what it was, noticed that there was a charge associated with it, and closed out. I’m not interested in a recurring charge for a subscription. I didn’t realize I was being charged for it until an apple receipt popped up for a recent game purchase and I noticed a charge for this app on it. I never received a receipt for this app notifying I subscribed for any previous weeks until this most recent receipt for the game that I made a purchase for. I’d like a refund because I wasn’t aware of any subscription or charges (current and previous) until now. I have been charged 7.99 per week for 8 weeks (about $64) for something I didn’t subscribe to.
Natc
Good
TERRIBLE CANT CANCEL
Awful app! Comparing numbers side by side with other machines and it doesn’t even come close.
Robbery
You lied and said you don’t charge now!
It’s not free!
It’s not free!
Refund
I have been trying to cancel this subscription but haven’t gotten a response yet. Why it doesn’t let you cancel is frustrating like they’re trying to make you keep paying for an app that you don’t even use
cant cancel
cant cancel in settings
rik
good
C
V I’m
HOW??
How does this app take my blood pressure?
Sentiment summary
89%
Positive (4-5★)
4%
Neutral (3★)
7%
Negative (1-2★)