Review Insights · App Store
HeartSnap:Health Tracker
MC Baby Sleep Expert Limited · 3,365 ratings · ★ 4.5
4.5
★★★★★
3,365 ratings
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Top complaints - extracted from 55 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"blood"
21 negative reviews mention this · 38% of all complaints
★★★★★ "Misleading. Do not use try to measure blood sugar, and it did nothing but charged me" - lwifey
2
"sugar"
20 negative reviews mention this · 36% of all complaints
★★★★★ "Misleading. Do not use try to measure blood sugar, and it did nothing but charged me" - lwifey
3
"blood sugar"
19 negative reviews mention this · 35% of all complaints
★★★★★ "Misleading. Do not use try to measure blood sugar, and it did nothing but charged me" - lwifey
4
"does"
16 negative reviews mention this · 29% of all complaints
★★★★★ "Fraud and Thief. First of all, I thought I was paying $0.99 for 7 days, that’s what I clicked on. I was charged &40+. Thieves, right? Secondly, I initially used my real age, gender and info and my results were unsurprising, very generic. So I then began tes…" - LilMsDynamite
5
"scam"
12 negative reviews mention this · 22% of all complaints
★★★★★ "Dr Poe. Scam aid and it doesn’t work at all" - podeck
6
"money"
11 negative reviews mention this · 20% of all complaints
★★★★★ "Fraud and Thief. First of all, I thought I was paying $0.99 for 7 days, that’s what I clicked on. I was charged &40+. Thieves, right? Secondly, I initially used my real age, gender and info and my results were unsurprising, very generic. So I then began tes…" - LilMsDynamite
7
"work"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Phony app!. If I could give this app 0 stars they would be too much. I cancelled within a few minutes of purchasing because it didn’t work from the start. The app enters numbers without even me doing a measurement. Now I’m stuck with a year and a wa…" - smoricu45
8
"free"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Ad claims it’s free it it’s not. Not free, they charge you" - Mimi0f5
9
"pressure"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Ads lies about app measuring blood sugar. The polished animation ads clearly claim this app measures blood pressure by using iPhone which is deceptive. It's intentional fraud because after it being pointed out to the company they continue the ads." - kurtswartz
10
"doesn"
9 negative reviews mention this · 16% of all complaints
★★★★★ "Dr Poe. Scam aid and it doesn’t work at all" - podeck
11
"misleading"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Misleading. Do not use try to measure blood sugar, and it did nothing but charged me" - lwifey
12
"blood pressure"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Ads lies about app measuring blood sugar. The polished animation ads clearly claim this app measures blood pressure by using iPhone which is deceptive. It's intentional fraud because after it being pointed out to the company they continue the ads." - kurtswartz
📋 All 55 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Fraud and Thief
First of all, I thought I was paying $0.99 for 7 days, that’s what I clicked on. I was charged &40+. Thieves, right? Secondly, I initially used my real age, gender and info and my results were unsurprising, very generic. So I then began testing myself repeatedly using different ages, genders and info, if I said I was young and healthy, then my heart age was always lower than the age I gave, if I said I was older and unhealthy then it was in the 70s. Yet I never moved from my chair, no change in breathing or activity level, so my bpm remained the same for each test, but the results were always different depending on the stats that I entered. A good bpm is a good bpm no matter the age, weight or gender. So yes, this apps not only steals your money, it’s also trying trick gullible people into thinking that this app actually does anything. It does NOTHING! Nothing but take your hard earned money. I don’t see how people like this sleep at night. Frauds and Thieves, 100%!
Not Accurate and Hard to Cancel Pmts
Don't bother, not accurate on any readings. Difficult to find way to cancel subscription, already spent over 10 minutes and still looking!
Phony app!
If I could give this app 0 stars they would be too much. I cancelled within a few minutes of purchasing because it didn’t work from the start. The app enters numbers without even me doing a measurement. Now I’m stuck with a year and a waste of $39.99 !Apple should not be promoting this app! Buyer beware!
Didn’t work from get go.
I purchased this application on February,1 and requested to cancel in 15 minutes later because this is fraudulent and bogus application by Chinese fraudster. I notified Apple Inc as it is healthcare application. The developer should be ashamed of themselves for promoting it on TikTok ( no surprise here: TikTok is Chinese application) but selling to public represent great danger. I wish I could course you out and kick you frauds out of America live. You work for an F . FYI
Heart rate is completely wrong
I have taken my heart rate on different systems and this is off about 80 points. My rate was 151 to high and this program shows 71. Something total wrong with this program.
Misleading
Do not use try to measure blood sugar, and it did nothing but charged me
Not as advertised
It says it will check blood sugar and it does not. Only heart rate like any other app
Ad claims it’s free it it’s not
Not free, they charge you
Ads lies about app measuring blood sugar
The polished animation ads clearly claim this app measures blood pressure by using iPhone which is deceptive. It's intentional fraud because after it being pointed out to the company they continue the ads.
Need help
Unable to use. Please help.
Dr Poe
Scam aid and it doesn’t work at all
Lies
Downloaded from watching a game app. They lie, what they show and what can really be recorded are two very different things. If you RELY on blood sugar testing, DO NOT use this app. Apple watch is 99% accurate on all their metric but this app is at most 5% accurate. Do not use and do not pay.
??
Why would a app that claims to be totally free need your credit card info and offer a free trial?? Sounds like false advertising to me!!! No thanks
Liars liars pants on fire
It took a pulse rate only. Where is the new tech?
Worthless
Extremely misleading and does NOT measure
By placing finger
Over phone camera.
I want to cancel
But no explanation on how to.
SCAM
By placing finger
Over phone camera.
I want to cancel
But no explanation on how to.
SCAM
Lousy App
Consistently shows same blood pressure which is no where near cuff reading. (Good thing that I didn’t give away cuff.). I’m not even sure heart rate is accurate, haven’t any issue with sugar level, so don’t look at that one.
Doesn’t work
I paid for a year service. It is a scam. I tried to report a problem and link won’t work. There is no way to cancel and get my money back. Too bad I could have used. This is a scam
Scam
This doesn’t work as advertised, I cancelled the subscription and make sure to do the same otherwise charge per week will be ridiculous after the first week
Refund
How do I get my money back
Trash app
It simply doesn’t work
Horrible
This app is awful. I have been placing my finger over my camera and it does nothing!
I want a refund!
I want a refund!
False advertising
I had to pay to get my blood pressure and my blood sugar tested. The ad said it was completely free and it’s not free. I will not recommend to get this app.
Scam
Rubbish
scam
Complete scam! Does not record blood sugar or pressure!!
Horrible
It does nothing of this sort. It doesn’t even take a decent pulse, but that’s all it does and you have to set it every time to your age. It won’t even remember and I paid extra ! money lost!
Horrible!!!! Doesn’t work
Deleted immediately. It doesn’t work AT ALL. FRAUD.
Terrible
Terrible
Scam
I thought it was a monthly but I got billed for the full year which I did not want. They won’t refund your money.
Garbage
Does not meet expectations. Does not register to take blood sugar. A complete waste of money.
You lie
Your advertisement clearly says they app will track your blood sugar using the camera , this is fundamentally misleading information, shame on you for stealing people’s money
Does not do blood sugar as advertised.
Does not do blood sugar as advertised and that is why I purchased it for a year. False advertising.
It’s a lie
This app does nothing that it promises.
Does not measure blood sugar
That only logs blood sugar does not actually read it
All a scam
I am sorry I ever signed up. It gave the distinct impression it TOOK Amy blood pressure but it does not. I have to do it then post it…it is a scam and a lie
No Blood sugar checking
Very, very, very misleading, in fact it’s an out right lie. It WILL NOT check your blood sugar by holding your finger on the camera or any other way. You can get you blood sugar level on your own and then log it in the app, but I can do that for free, I don’t need to pay these people to do that.
Un fraude
Tienes que hacerlo manual
No Blood Sugar testing Here!
Disappointed that I paid for the blood sugar report and the icon is not activated! What a rip off!
Misleading
Ignore the ads that say this can help measure blood sugar. It’s a lie. You can manually log your blood sugar but the ads mislead you into thinking the app can measure it through your phone. You can manually log your blood sugar for free with a pen and paper. They want you to do the free trial and forget you have it. It’s a money grab plain and simple.
Scam
They charged me even though I cancelled 10 minutes later because it wasn't what they advertised.
Waste
Waste of mo ey. Does not do what it says. Shows front camera. Requires back and gives no indication that it is scanning g or if you are placing your finger correctly. Walk away from this one.
Scam
The app does not work. Buyer please be aware this is a scam.
Not free ???????
Not Free - deception????
If you are coming here from the ad don’t waste your time
Absolutely a complete lie on what does .. I came here and even paid specifically for the blood sugar and blood pressure becuz that’s what the ad not only said but showed but it absolutely does not do that .. it only provides a place to log it.. complete scam and falsely advertised!!!
Refund/Scam
Not sure how long your supposed to cover the camera and what camera but have tried it every way possible and nothing. You got me for a $1.05 never again scam one day you'll take your health seriously and someone will rep the benefits of your weakness karma
BS
If your app does not measure blood sugar and blood pressure then stop putting it in your advertising. if you don’t have enough faith in your app to sell it honestly why should we bother believing you about anything?
Doesn’t take blood sugar
I want my money back. It doesn’t do what it said in the ad. It only gives a platform to log results but doesn’t provide the results.
basura
No existen instrucciones sobre su uso, el sensor de adquisición de datos se congela la mayoría de las veces y cuando funciona se demora demasiado y da datos inexactos o en el caso de glucosa no entrega ningún resultado. Quisiera mi dinero de vuelta.
Bad app
Terrible app. Want my money back now
Free!! NOT
Misleading add
Lies and more lies!
Don’t waste your time or money. It doesn’t check your blood sugar or blood pressure.
+ 5 more in the clipboard copy
Sentiment summary
93%
Positive (4-5★)
0%
Neutral (3★)
7%
Negative (1-2★)