Review Insights · App Store
Hello Jackpot™ - Casino Slots
EVERFUN GAMES PTE. LTD. · 18,265 ratings · ★ 4.9
4.9
★★★★★
18,265 ratings
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Top complaints - extracted from 7 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
4 negative reviews mention this · 57% of all complaints
★★★★★ "I AM DONE. There is no point in playing anymore have reached that level where it doesn’t matter if you have all the coin in the world. You’re not able to play anymore because the slot game has gone into shut off mode. Every one of them do it, you r…" - FOOLS QUEST
2
"spins"
4 negative reviews mention this · 57% of all complaints
★★★★★ "They steal money. I’ve been playing this game for months, and every time before the season pass ends all of a sudden you’ll do 1000 spins and lose everything. This has happened every 2 weeks for 6 months at least. Then as soon as you get the pass, huge wins …" - $Juda$
3
"money"
3 negative reviews mention this · 43% of all complaints
★★★★★ "They steal money. I’ve been playing this game for months, and every time before the season pass ends all of a sudden you’ll do 1000 spins and lose everything. This has happened every 2 weeks for 6 months at least. Then as soon as you get the pass, huge wins …" - $Juda$
📋 All 7 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I AM DONE
There is no point in playing anymore have reached that level where it doesn’t matter if you have all the coin in the world. You’re not able to play anymore because the slot game has gone into shut off mode. Every one of them do it, you reach the level where the program shuts off. When you lose 8 trillion and it’s just spinning after spinning and it doesn’t matter what game you play there’s no chance. Then pops up buy this amount for this price so you can play for another minute or 2. When this point is reached all you can do is delete and move on. That’s what I am going to do after I send this.
They steal money
I’ve been playing this game for months, and every time before the season pass ends all of a sudden you’ll do 1000 spins and lose everything. This has happened every 2 weeks for 6 months at least. Then as soon as you get the pass, huge wins in everything. I figured it was just me, but there’s nothing random about this game. Over 10 times in a row, but hey if you don’t screen shot between every spin they won’t help you. Don’t give these people money, don’t download the game.
No winning , no bonuses on long run ?
Dead spins site ! No wonder 15 k play ! Money is reason why they are greedier than another sites !
The payout in this game sucks
Do not waste your time with this app. The payout really sucks. They will have you chasing quests to reach a certain number of coins in a certain number of spins but will never give you the bonus feature that allows you to reach it. It’s all a ploy to force you to make in-app purchases. Save your time and money and stay away from this app!!
Also, when you bring it to their attention how bad the payout is you get the same “canned” answer: “Hello, the game rules are random and fair. Wins may feel low at times, but your luck can always turn around. Keep spinning! If you have any other problems, please contact us in the game, we will solve it for you”
I even proved with screenshots that they ripped me off and didn’t pay me the 36trillion coins they owed me for a jackpot but they gave me 9trillion just to try and appease me.
Also, when you bring it to their attention how bad the payout is you get the same “canned” answer: “Hello, the game rules are random and fair. Wins may feel low at times, but your luck can always turn around. Keep spinning! If you have any other problems, please contact us in the game, we will solve it for you”
I even proved with screenshots that they ripped me off and didn’t pay me the 36trillion coins they owed me for a jackpot but they gave me 9trillion just to try and appease me.
Need More Jacpot
It’s not true after 10 spins a Jackpot
Bait and switch
Beware of trying to purchase the Luxury Pass with this game. there are 2 options, the regular one for $19.99 and the super duper one for $49.99. The odd thing is when you click one the lower priced one it does not work. I clicked on the expensive one out of curiosity, and guess what, it worked just fine. I guess they hope people get frustrated with the lower priced one not working, and spend $30 more.
Just ok
You win a lot at first. I bought a couple of packs and it was downhill from there. No more bonuses or even decent line pays.
Sentiment summary
98%
Positive (4-5★)
2%
Neutral (3★)
1%
Negative (1-2★)